Khách sạn Brunswick , Arlington

"I really wanted to have a positive experience at this hotel, especially as a longtime Hyatt member who has come to expect a certain level of quality from the brand. Unfortunately, what my family and I experienced during our stay two weekends ago was nowhere close to what was represented in the pictures and reviews online. We were in town for a funeral, so this was already an emotional and exhausting trip. I also had my children with me, which is one of the reasons I specifically chose Hyatt. I...

"We stayed for two nights while we visited friends in Memphis. The day was absolutely perfect! Our room was clean and the AC was cold, which we appreciated during the heat wave! Staff were exceptionally friendly and professional. We didn’t want for one thing. Parking was ample, and everyone was super friendly. Location is really convenient and safe. Having a target, Walmart, and other choices just within minutes of us was extremely convenient. Would definitely stay again."

"Front desk staff was friendly. Ample parking. Coffee maker at breakfast broken. Coffee maker in the room broken. Lots of bugs in the bathroom. Uncomfortable bedding. Sticky carpet. Mildew smell."

"Staff was nice and helpful.. the room itself wasn't clean. Housekeeping left a used towel hanging in the shower.. it had pubic hair in the towel from use. There was blood smeared on the wall near the lightswitch. The pool was closed for maintenance (I picked the hotel because it had a pool). We went to breakfast and the floors were really sticky and nothing was cleaned up."

"Walls are thin but that’s my only complaint"

"Room was clean looking till I tried to get in bed. Bed was made but sheets were dirty. Food crumbs, hair, and other fabric balls"

"Loved this hotel. Not fancy but very clean and neat The employees were great. Housekeeping ladies did a fabulous job everyday. Good coffee available all day and hot tea , just basic Lipton tea bags. The only thing that would be nice would be if they offered various tea bag options. Will stay here again for sure"

"Room was clean, staff friendly and breakfast was hot."

"Great everything"

"Staff were superb"

"The check in person was terrible. She was sweet but had no knowledge of the business. I paid beforehand and was charged twice for incidentals. The first room had one pillow and no remote and I was told the tvs were down. Then tried to shower and the water didn’t work. Had to be switched to another room and then all of a sudden it comes with a remote and working tv. First and last visit to this establishment. Oh and the indoor pool looked like something abandoned from a horror film."