Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 593/902 nhận xét" "
10 - Xuất sắc
593
Đánh giá 8 - Tốt. 216/902 nhận xét" "
8 - Tốt
216
Đánh giá 6 - Được. 54/902 nhận xét" "
6 - Được
54
Đánh giá 4 - Kém. 26/902 nhận xét" "
4 - Kém
26
Đánh giá 2 - Tồi. 13/902 nhận xét" "
2 - Tồi
13
9,4/10
Sạch sẽ
9,2/10
Nhân viên & dịch vụ
9,0/10
Tiện nghi, dịch vụ
9,2/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,0/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Daniela
Đi cùng gia đình
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel. Good breakfast.
Daniela
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Raluca
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet location and friendly staff.
Raluca
Lưu trú 1 đêm vào Tháng 5, 2024
MS trả lời vào 20/05/2024
Dear Mrs. Raluca,First of all we want to thank you for your time spent to tell us about your stay at Hilton Garden Inn Airport.We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you for choosing our hotel for your stay and for sharing your opinion with us.We hope your next visit will be as pleasant as the previous one and we are glad to welcome you again in our hotel! Respectfully,Mihaela SelaruFront Office Manager
8/10 - Tốt
jason
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Air conditioning was not good and the windows would not open. I slept very hot.
jason
Lưu trú 1 đêm vào Tháng 5, 2024
MS trả lời vào 20/05/2024
Dear Mr. Jason,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Airport. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Respectfully,Mihaela SelaruFront Office Manager
6/10 - Được
Gianina
Khách đi công tác
14/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I stayed on this property twice in a year .. first stay I had the alarm beeped every 15 min … needed to call the facility to de-activate .
Second stay, last week I had the smoke alarm falling down in my bed from the crib in the middle of the night ..a paper napkin was used to position on the ceiling … instead of screws …
You need to check out this hotel .. when comes to safety and maintenance..
other than that the hotel is clean and loved the breakfast offerings .
Gianina
Lưu trú 1 đêm vào Tháng 5, 2024
MS trả lời vào 20/05/2024
Dear Mrs. Gianina,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Airport. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Respectfully,Mihaela SelaruFront Office Manager
8/10 - Tốt
Hamish
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy access to the airport
Hamish
Lưu trú 1 đêm vào Tháng 5, 2024
MS trả lời vào 20/05/2024
Dear Guest,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Ijlal
09/05/2024
Lovely clean hotel, 5 min walk from the airport!
Ijlal
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 20/05/2024
Dear Guest ,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location and overall facilities ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Kenichi
07/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best location for early flight
Kenichi
Lưu trú 1 đêm vào Tháng 5, 2024
MS trả lời vào 20/05/2024
Dear Kenichi,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Tamara
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean,excelent customer service ,friendly staff,I will recomand to everyone.
Tamara
Lưu trú 1 đêm vào Tháng 5, 2024
MS trả lời vào 20/05/2024
Dear Mrs. Tamara,Thank you for choosing Hilton Garden Inn Bucharest Airport and for taken time to share your lovely feedback with us ! We are glad we able to offer you a memorable experience again !We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
stanley
Đi cùng gia đình
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
close to airport, nice food, relaxing
stanley
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Mr. Stanley ,Thank you for choosing Hilton Garden Inn Bucharest Airport and for taken time to share your lovely feedback with us ! We are glad we able to offer you a memorable experience again !We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Qingmei
Đi cùng gia đình
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel location is excellent. It is next to the airport. From airport train station to the hotel only need 8 minutes by foot.
Qingmei
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Guest ,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location and overall facilities ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
michele
Khách đi công tác
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Molto comodo se avete voli da OTP
michele
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Michele,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location and overall facilities ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
8/10 - Tốt
Ana, Prague
Đi cùng bạn đồng hành
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The stay was overall nice, the room was okay, had a bit dirty and scratched walls, but bed and bathroom were clean. Very spacious room and very nice and polite staff
Ana
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Mrs. Ana,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Airport. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Respectfully,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Lucy
20/04/2024
Lucy
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 20/05/2024
Dear Mrs. Lucy,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Lucy
20/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is reasonably priced, very clean, quiet and within a 5 minute walk to the airport.
Lucy
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 20/05/2024
Dear Lucy,Thank you for choosing Hilton Garden Inn Bucharest Airport and for taken time to share your lovely feedback with us ! We are glad we able to offer you a memorable experience again !We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Virgil, Stow
13/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Second time staying here very convenient to the airport
Virgil
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Mr. Virgil,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
8/10 - Tốt
TETYANA
12/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was the closest hotel from airport
TETYANA
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Mrs. Tetyana ,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your feedback with us here !I am delighted to know that you appreciated the location and overall facilities ! We will be happy to welcome you again in the near future for another stay!Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Florin
Đi cùng bạn đồng hành
11/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient location, close to the airport, clean, cozy, nice restaurant.
It would be nice to have a shuttle to and from the airport.
Florin
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Mr. Florin,Thank you for choosing Hilton Garden Inn Bucharest Airport and for taken time to share your lovely feedback with us ! We are glad we able to offer you a memorable experience again !We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Joe
10/04/2024
Joe
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 20/05/2024
Dear Joe,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
kerry
Đi cùng gia đình
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just a stone throw from H. Coanda airport this made it an ideal stay for us. From we entered the reception foyer the staff were amazing! Their smile and the pleasantries were first class! Thank you to Cristi and Lauren who worked on Tuesday 9th April you were both amazing! Your customer service and warm welcome made our stay much easier.
Thank you also to Alex our waiter and Ati service was top tier; and cant forget the chef who made our meal so special especially the lamb shank and creamy mash and of course the apple tart and custard.
Excellent house keeping service too. The rooms were immaculate and the beds very comfortable for a well needed rest after our flight and excursions.
Can't wait to stay with you guys again thanks Hilton Garden Inn Airport staff! From Kerry
kerry
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 30/04/2024
Dear Kerry,First of all we want to thank you for your time spent to tell us about your stay at Hilton Garden Inn Airport.We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you for choosing our hotel for your stay and for sharing your opinion with us.We hope your next visit will be as pleasant as the previous one and we are glad to welcome you again in our hotel! Respectfully,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Claudia
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel clean,close to airport
Claudia
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 30/04/2024
Dear Mrs. Claudia,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location and overall facilities ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Joseph
Đi cùng gia đình và trẻ nhỏ
08/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location close to the airport, ideal for late arrivals and early departures. Easy access to Bucharest by bus or train. Delicious breakfast.
Joseph
Lưu trú 2 đêm vào Tháng 4, 2024
MS trả lời vào 30/04/2024
Dear Mr. Joseph ,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location and overall facilities ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
8/10 - Tốt
Oleksandr
Khách đi công tác
07/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and comfortable, good staff, but for this price breakfast should be included or its price should be reasonable.
Oleksandr
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 30/04/2024
Dear Mr. Oleksandr,We appreciate that you have chosen our hotel for your stay and for sharing your opinion with us.At Hilton Garden Inn Airport, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. We appreciate that you are showing us the points where we need improvements and please rest assured that we will take the appropriate measures to prevent future occurrence. In the same time we are glad that you have a positive opinion about staff friendliness .We thank you that you have chosen our hotel for your trip and we are glad to welcome you again next time!Respectfully,Mihaela SelaruFront Office Manager
6/10 - Được
Steve
Đi cùng bạn đồng hành
04/04/2024
The property was not what I expected from the area around a Hilton property.
Steve
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 30/04/2024
Dear Mr. Steve,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Airport. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Respectfully,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
William
04/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You can walk down the street from the airport to this hotel. 5-10 minute walk from terminal
William
Lưu trú 1 đêm vào Tháng 4, 2024
MS trả lời vào 30/04/2024
Dear Mr. William,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
8/10 - Tốt
Phillip
Đi cùng bạn đồng hành
03/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ok
Phillip
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 30/04/2024
Dear Mr. Phillip,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Kevin
02/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Needed one night to stay close to the airport in Bucharest, this hotel is absolutely PERFECT, walking distance from airport, very clean and stylish, friendly staffs and the hotel restaurant was great, delicious food and variety. It’s exactly what I needed for my trip, will highly re recommend the hotel if you need to stay close to the airport
Kevin
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 30/04/2024
Dear Mr. Kevin,It is always a pleasure to receive positive feedback and that is why we want to thank you for your beautiful words regarding our hotel. I will share your comments also with our team as we strive continuously to provide a superior service experience for every customer.Thank you for choosing our hotel for your stay to Bucharest and we are glad that you recommended our hotel!Please remember our hotel when you are coming back to visit Bucharest and Romania as we are glad to welcome you again!Sincerely, Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
GABRIEL
Đi cùng gia đình
01/04/2024
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
We had dinner at the restaurant and we felt that the prices were too high compared with the prices of an equivalent restaurant that n downtown Bucharest. Ex. One Ursus beer drought 40cl cost 30 RON att your restaurant while at the downtown restaurant, the same beer cost 11 RON only. Otherwise the room was OK. We stayed one night so we can caught a very early flight.
GABRIEL
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mr. Gabriel,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
6/10 - Được
Barbara
26/03/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
Das Hotel ist in Ordnung, die Lage gut, das Personal unterirdisch
Barbara
Lưu trú 2 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mrs. Barbara,First of all we want to thank you for your time spent to answer to our questionnaire. Please be informed that we are considering your opinion for the overall experience as a guest.At Hilton Garden Inn Airport, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services.We appreciate your opinion and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Eniko
24/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All was great
Eniko
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Eniko,First of all we want to thank you for your time spent to write about your stay at hotel Hilton Garden Inn Airport ! It is a pleasure for us as a team, to receive a positive feed-back and thank you for the words of appreciation from your part. This leads us more responsible to provide the same quality hotel services next time when you will travel to Romania.We are glad to welcome you again!Sincerely, Mihaela SelaruFront Office Manager
8/10 - Tốt
Anca
22/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is excellent, but having to walk to/ from airport with luggage is not easy. The sidewalk is narrow and bumpy. I hope they will bring the shuttle back.
Anca
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mrs. Anca,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Arend
19/03/2024
Thích: Sạch sẽ
Arend
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Arend,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Claudia
19/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Walkable to airport
Clean hotel
Nice staff
Claudia
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mrs. Claudia ,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location and our staff ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
AURORA, Morris Plains
17/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My family and I very much look forward to staying at the Hilton in Bucharest near the airport. It’s just convenient exceptionally clean rooms and a great restaurant and wonderful, sweet professional stuff.
AURORA
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mrs. Aurora,First of all we want to thank you for your time spent to tell us about your stay at Hilton Garden Inn Airport.We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you for choosing our hotel for your stay and for sharing your opinion with us.We hope your next visit will be as pleasant as the previous one and we are glad to welcome you again in our hotel! Respectfully,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Susan
Đi cùng bạn đồng hành
12/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great welcome at reception despite it being 5am !
Susan
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mrs. Susan,First of all we want to thank you for your time spent to tell us about your stay at Hilton Garden Inn Airport.We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you for choosing our hotel for your stay and for sharing your opinion with us.We hope your next visit will be as pleasant as the previous one and we are glad to welcome you again in our hotel! Respectfully,Mihaela SelaruFront Office Manager
8/10 - Tốt
Sorin
Đi cùng gia đình, Khách đi công tác
10/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The down bedding is not the best choice because people like me are allergic to down. Even though the personnel partially changed the bedding, I still had some minor allergic reactions,
Sorin
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mr. Sorin,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
8/10 - Tốt
Nicolaas
Đi cùng bạn đồng hành
10/03/2024
The hotel is walking distance to the airport, which is extremely convenient. The rooms are nice and you cannot hear the airport noise. We went down to the restaurant for dinner and although there were hardly any patrons in the restaurant, we were told we could not seat at a comfortable table for 4 (traveling as two). This seems silly to me, as we were able to do so for breakfast the following morning. I would encourage the staff to use common sense with seating preferences. A small inconvenience, but these hotels pride themselves on service and that was a bit lacking in the host. Waiter was friendly and accommodating!
Nicolaas
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mr. Nicolas,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Louboutin
Đi cùng gia đình, Đi cùng bạn đồng hành
09/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was near the airport. Nice and clean. Great breakfast.
Louboutin
Lưu trú 1 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Louboutin ,Thank you for choosing Hilton Garden Inn Bucharest Airport and for sharing your lovely feedback with us here !I am delighted to know that you had a wonderful stay with us and that you appreciated the location and overall facilities ! We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Lori
Khách đi công tác
07/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place, clean room, friendly and helpful staff
Lori
Lưu trú 2 đêm vào Tháng 2, 2024
MS trả lời vào 02/04/2024
Dear Mrs. Lori,First of all we want to thank you for your time spent to tell us about your stay at Hilton Garden Inn Airport.We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you for choosing our hotel for your stay and for sharing your opinion with us.We hope your next visit will be as pleasant as the previous one and we are glad to welcome you again in our hotel! Respectfully,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Samuel
Đi cùng bạn đồng hành
03/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic experience for mine and my partners joint 30th birthday retreat.
Highly recommend.
Samuel
Lưu trú 2 đêm vào Tháng 3, 2024
MS trả lời vào 02/04/2024
Dear Mr. Samuel,Thank you for choosing Hilton Garden Inn Bucharest Airport and for taken time to share your lovely feedback with us ! We are glad we able to offer you a memorable experience again !We will be happy to welcome you again in the near future for another stay !Kind regards,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Sabina
Đi cùng gia đình
26/02/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
nice hotel close to the airport walking distance
Sabina
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 08/03/2024
Dear Mrs. Sabina,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
4/10 - Kém
Khách đã xác thực
Khách đi công tác
25/02/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Bra hotell, mindre bra betjening.
Måtte diskutere med resepsjonen om å få frokostpakke i stedet for frokostbuffet. Sjekket inn midt på natten og ville sove lengst mulig. Fikk frokostpakke etter å ha vært litt påståelig.
Fikk et fint rom. Hotellet er veldig nytt og moderne, men rommet hadde 26 grader, og det var umulig å skru ned. Etter to telefoner til resepsjonen kl 3 om natta måtte jeg gå ned å klage. Fikk nytt rom. Det var 18 grader og helt deilig.
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 29/03/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Airport. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Respectfully,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Radu
23/02/2024
Thích: Sạch sẽ
Radu
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 07/03/2024
Dear Mr. Radu,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
8/10 - Tốt
alberto
Khách đi công tác
20/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
alberto
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 07/03/2024
Dear Mr. Alberto,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
8/10 - Tốt
Jörgen
14/02/2024
Jörgen
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 07/03/2024
Dear Mr. Jorgen,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
10/10 - Xuất sắc
Barbara, Dothan
13/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to layover between flights
Barbara
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 08/03/2024
Dear Mrs. Barbara,It is always a pleasure to receive positive feedback and that is why we want to thank you for your beautiful words regarding our hotel. I will share your comments also with our team as we strive continuously to provide a superior service experience for every customer.Thank you for choosing our hotel for your stay to Bucharest and we are glad that you recommended our hotel!Please remember our hotel when you are coming back to visit Bucharest and Romania as we are glad to welcome you again!Sincerely, Mihaela SelaruFront Office Manager
8/10 - Tốt
Jonathan
Khách đi công tác
12/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Easy for the airport.
Great hotel - but I like a cool room to sleep in. The room was boiling hot when I arrived and it took a while for the a/c to cool it down. In the middle of the night is reset itself to the default boiling hot setting and I was unable to adjust it back down as it was a locked setting. Apart from that it was super easy to get to from the airport, I walked as I only had hand luggage, but be warned you have to cross over a small road from arrivals to departures, then walk past departures and you're there in approx. 200m. Pavements weren't in great condition, so if you had a lot of luggage I'd suggest a cab. Room was comfortable and quiet with no airport noises heard. Bar service was efficient and the food was delicious, breakfast had a huge amount of choice and was just what I needed for the day ahead.
Jonathan
Lưu trú 1 đêm vào Tháng 2, 2024
MS trả lời vào 08/03/2024
Dear Mr. Jonathan,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager
6/10 - Được
Khách đã xác thực
Khách đi công tác
09/02/2024
Không thích: Sạch sẽ
la pulizia nella camera si potrebbe migliorare, non era pulita bene.
anche la colazione si potrebbe migliorare la qualità dei prodotti e diversificare la scelta
Khách đã xác thực
Lưu trú 3 đêm vào Tháng 2, 2024
MS trả lời vào 29/03/2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Airport. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Respectfully,Mihaela SelaruFront Office Manager
10/10 - Xuất sắc
Susan
Khách đi công tác
09/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hilton Garden OTP Airport - Excellent
I have no complaints on anything, it's a great location for what I needed, hotel spotless, gym spotless, restaurant spotless and good selection for breakfast and dinner menu
Susan
Lưu trú 5 đêm vào Tháng 2, 2024
MS trả lời vào 08/03/2024
Dear Mrs. Susan,It is always a pleasure to receive positive feedback and that is why we want to thank you for your beautiful words regarding our hotel. I will share your comments also with our team as we strive continuously to provide a superior service experience for every customer.Thank you for choosing our hotel for your stay to Bucharest and we are glad that you recommended our hotel!Please remember our hotel when you are coming back to visit Bucharest and Romania as we are glad to welcome you again!Sincerely, Mihaela SelaruFront Office Manager
8/10 - Tốt
Sergio
Khách đi công tác
08/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
excellent option for short business tryp
Very close to the airport, free transfer, excellent breakfast, good gym.
A little basic furniture
Sergio
Lưu trú 2 đêm vào Tháng 2, 2024
MS trả lời vào 08/03/2024
Dear Mr. Sergio,It is always a pleasure to receive positive feedback and that is why we want to thank you for your beautiful words regarding our hotel. I will share your comments also with our team as we strive continuously to provide a superior service experience for every customer.Thank you for choosing our hotel for your stay to Bucharest and we are glad that you recommended our hotel!Please remember our hotel when you are coming back to visit Bucharest and Romania as we are glad to welcome you again!Sincerely, Mihaela SelaruFront Office Manager
8/10 - Tốt
Diana
04/02/2024
Thích: Sạch sẽ
Diana
Lưu trú 1 đêm vào Tháng 1, 2024
MS trả lời vào 07/03/2024
Dear Mrs. Diana,It was a pleasure having you at Hilton Garden Inn Bucharest Airport ! We look forward to welcoming you again in the next future !Warmest regards,Mihaela Selaru Front Office Manager