Hồ bơi trong nhà

Nhận xét về M Hotel Buffalo

3.5 out of 5
M Hotel Buffalo
2040 Walden Ave, Buffalo, NY

Nhận xét

7,0

Tốt

Đánh giá 10 - Xuất sắc. 224/713 nhận xét" "
Đánh giá 8 - Tốt. 155/713 nhận xét" "
Đánh giá 6 - Được. 130/713 nhận xét" "
Đánh giá 4 - Kém. 100/713 nhận xét" "
Đánh giá 2 - Tồi. 104/713 nhận xét" "

6,8/10

Sạch sẽ

7,4/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

6,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Divyani

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The furniture, carpets were dirt and the support desk is as rude as they can be
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Nancy

Old and tired. Funky smell in the room.
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

Heather

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Kathleen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Lorie

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mainly they charged us more than expedia said the price would be. The place is very out dated. Our shower had cracks in it and mold around it. The air conditioner didn't work in our room. We asked for additional pillows and didn't get them. In the morning there was a breakfast included in our stay. There was nothing at the buffet to get only coffee in the lobby. So we had to go to a diner. We will never stay there again. Or use Expedia because the Hotel charged us $100.00 more than what we thought we were going to have to pay.
Lưu trú 1 đêm vào Tháng 5, 2024
AnnMarie trả lời vào 24/05/2024
Thank you for sharing your observations. The 100 was not a charge, it a customary security hold on your credit card, that is released at check out. Our breakfast is offered daily from 6am-9:30am with a great variety--Juices, Coffee, Scrambled Eggs, Breakfast Potatoes, 1 meat item, Oatmeal, Yogurt, Fruit, Breakfast Pastries, muffins and breads. We hope to have the opportunity to host you again in the future.

8/10 - Tốt

Davon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Went there for a weekend getaway for a little peace and quiet and got exactly that
Lưu trú 3 đêm vào Tháng 5, 2024
Ann trả lời vào 24/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

8/10 - Tốt

Makesi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Ann trả lời vào 24/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

10/10 - Xuất sắc

Steve

Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 24/05/2024
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - Xuất sắc

Lisa Marie Rivera

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excelente servicion
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 23/05/2024
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

4/10 - Kém

Pamela

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ
The rooms aren’t too clean and the staff seriously look like they don’t want to work there. We found a bug in our room and we were asked if we wanted to change room or leave.. there was also people coming to the pool that didn’t have a room and security didn’t do anything about it.
Lưu trú 2 đêm vào Tháng 5, 2024
Ann trả lời vào 22/05/2024
We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.

8/10 - Tốt

Kalei

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 21/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

10/10 - Xuất sắc

kathleen

Thích: Sạch sẽ, nhân viên & dịch vụ
The hotel was a great budget option.
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 22/05/2024
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - Xuất sắc

Brittany

Đi cùng bạn đồng hành
It was a little dirty inside the curtains in our room had big dirt spots but the bed floors and bathroom was clean
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 21/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

6/10 - Được

Huiying

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 22/05/2024
We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon

10/10 - Xuất sắc

Leonardo

Staff and room
Lưu trú 1 đêm vào Tháng 5, 2024
a trả lời vào 20/05/2024
Thank you so much for your feedback. Your positive reviews inspire our team to continue to improve upon their service and care. We look forward to hosting you again.

8/10 - Tốt

Chandrica

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 21/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

10/10 - Xuất sắc

natalie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great for cross border shopping !
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 20/05/2024
We are delighted to hear that you had a great stay at our hotel! We strive to provide our guests with the best hospitality experience and it's wonderful to know that we achieved that goal. Thank you for taking the time to share your feedback - it means a lot to us.

4/10 - Kém

Robert

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
a trả lời vào 20/05/2024
We are very sorry that we fell short of your expectations. I did reach out during your stay to learn how we could make things right. Feel free to reach out, so we can make improvements and insure your next visit will be a '10'

8/10 - Tốt

Vassiliki

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Location in proximity with shopping stores. Flexibility with checking in earlier than the schedule time.
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 20/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

6/10 - Được

Amy

Not the same hotel it used to be. It is very run down, threadbare towels and sheets, torn bedspread and 2 small pillows on a king size bed. Really wish I would have read reviews and stayed at one of the big name hotels across the street.
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 20/05/2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Xuất sắc

escarlet

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent and very clean
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 20/05/2024
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

8/10 - Tốt

Elizabeth, Brantford

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is accessible to shopping, highways and the airport.
Lưu trú 2 đêm vào Tháng 5, 2024
Ann trả lời vào 17/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

4/10 - Kém

Nina

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 17/05/2024
Thank you for your review.

10/10 - Xuất sắc

stan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel would stay again
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 17/05/2024
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

8/10 - Tốt

PHILIP, Montreal

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Easy to get to from I-90. Very pleasant woman at check-in. Nice, large, clean room. For a hotel, a large swimming pool. Will definitely bring swimming suit next time. Couldn't find exercise room although noticed a sign to it. Doors to enter hallway could use a new paint job. Also maybe a newer and brighter carpet in hallway.
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 17/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

8/10 - Tốt

Steve

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 17/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

8/10 - Tốt

Salvatore

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 3 đêm vào Tháng 5, 2024
Sabrina D trả lời vào 14/05/2024
Thank You for your 4/5 rating on our hotel. We hope to see you again.Sabrina

8/10 - Tốt

Juan

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Sabrina D trả lời vào 14/05/2024
Thank You for the 4/5 Rating on our hotel. We look forward to having you stay with us again.Sabrina D

6/10 - Được

Danielle

Đi cùng gia đình và trẻ nhỏ
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Hotel was ok, we had to move rooms as the first one was pretty nasty Second was a bit dirty but I decided to clean it myself and save the hassle. The pools always a hit for the kids, a bit cold but not bad. Breakfast is basic, you can’t take it back to your room which is a downfall but not a deal breaker. Close to the mall and other stores/ food, close to the highway so easily accessible.
Lưu trú 1 đêm vào Tháng 5, 2024
Ann trả lời vào 17/05/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Tốt

Heather

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ
Hotel was decent for the location and price. Looks like they are currently undergoing some renovations but otherwise the rooms with the indoor balcony are worth booking!
Lưu trú 6 đêm vào Tháng 4, 2024

2/10 - Tồi

Robert, Buffalo

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Im currently sitting in a filthy room that is 80 degrees and smells like mold, im dripping in sweat, my kids are miserable and the guy at the front desk wont even give us a fan. He offered to swap us to a different room but required we pack all our luggage at 1am. I said can we please just move my kids and grab our luggage in the am, he said no he has to close out the room and setup another one. If there wasnt 2 other people down there complaining, i might of woke up the baby, my wife and son to move rooms, but i am pretty sure none of the ACs work. There was no pillows and blanket for the futon and when i asked for pillows and sheets to make it up they sent no pillows and a comforter to the room instead of sheets. Like we need a comforter in an 80 degree room. DO NOT EVER STAY HERE! The new owners suck, i have stayed at motels of the thruway that were cleaner and more professional.
Lưu trú 1 đêm vào Tháng 5, 2024
DHI Customer Support trả lời vào 09/05/2024
Dear Robert,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again.

10/10 - Xuất sắc

Amit

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Is excellent choice
Lưu trú 1 đêm vào Tháng 5, 2024
DHI Customer Support trả lời vào 09/05/2024
Dear Amit,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

2/10 - Tồi

Austin

Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
DHI Customer Support trả lời vào 09/05/2024
Dear Austin,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.

8/10 - Tốt

angel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 09/05/2024
Angel,Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

6/10 - Được

Geordie

Đi cùng bạn đồng hành
We arrived last Saturday, we were given a room that needed some updating. The washroom was in dire need of a renovation. Also we got a king bed and they had the smallest pillows, I asked for a few extra pillows at the front desk and the employee came out with a small pillow I asked for another one as they were so tiny. He said he could not give me another one. We took the pillow to the room. I put on the pillow case and it was three time the size of the pillow. I didn’t realize that it was such a big deal to ask for two more pillows. Guess I’ll have to travel with my own from now on
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Geordie,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.

4/10 - Kém

Blair

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A pen was in the sheets. The Blanket was ripped. The gym water fountain was stained with white crust .Seriously
Lưu trú 3 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Blair,Thank you for the review. We have communicated this issue with our team and are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.

10/10 - Xuất sắc

Tim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just a place to sleep
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Tim,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - Xuất sắc

Pierre

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The swimming pool and the trees around.
Lưu trú 1 đêm vào Tháng 5, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Pierre,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - Xuất sắc

Elizabeth

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the convenience of being close by the mall and not too far from the airport. It was very easily accessible to travel downtown via public transportation.
Lưu trú 1 đêm vào Tháng 5, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Elizabeth,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - Xuất sắc

Miroslawa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Helpful, co-operative and nice staff. The breakfast was excellent and the staff there are gentle with smiling face.
Lưu trú 2 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Miroslawa,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - Xuất sắc

Jackie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and good value
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Jackie,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

8/10 - Tốt

Christy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Christy,Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

8/10 - Tốt

Arthur

Large property....needed better signage for directions around the building.
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Arthur,Thank you for the review. I will definitely share with my management staff to make proper improvements. We hope to see you back!

10/10 - Xuất sắc

Shoja

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Shoja,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

8/10 - Tốt

Amanda

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Overall a better hotel than I thought I was getting. Checking in the one night was insane. Took an hour and half. Which is crazy, they need to come up with a better system when there is an event in the area happening. But good stay and would book again
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear Amanda,We are delighted to hear that you had a great stay at our hotel! We strive to provide our guests with the best hospitality experience and it's wonderful to know that we achieved that goal. Thank you for taking the time to share your feedback - it means a lot to us.

4/10 - Kém

adam

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
First off $250 incidental fee is ridiculous should be put right on when you book room . 1.5hr check in. You new of concert and hockey teams staying in your hotel could have better prepared. The person we had check us in was not the greatest. Did you know you can add breakfast to your stay for an additional $20? Neither did we!! The bedding didn’t stay on the bed oh and also when we were trying to remake the bed. There was a massive stain on the mattress. Employees need to work on customer service skills and hotel needs a revamp .. not overly impressed with the stay.. only way I’d stay there again is if there was no other hotels available.
Lưu trú 2 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Dear adam,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.

6/10 - Được

Micaela

Lưu trú 1 đêm vào Tháng 4, 2024
Ann trả lời vào 17/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!

6/10 - Được

Amy

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Support trả lời vào 03/05/2024
Amy,Thank you for the review.

8/10 - Tốt

Taryn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone checked in at the same time so we waited in a line of 100 people and it took almost an hour to check in.
Lưu trú 1 đêm vào Tháng 4, 2024
DHI Customer Service trả lời vào 26/04/2024
Dear Taryn,Sorry about the inconveniencies you faced during check in. Our goal is to provide exceptional customer service to all our guests. We hope you consider staying with us again!

8/10 - Tốt

Matt

Lưu trú 1 đêm vào Tháng 4, 2024
Ann trả lời vào 17/05/2024
Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!