Hey Mary,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Buffalo – Hamburg/ I-90. Red Roof value you as our guest and welcome your 5/5 score. It's thrilling to hear that you were pleased with our renovation upgrade. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hey Gayane,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Buffalo – Hamburg/ I-90. Your indicated poor housekeeping encounter was saddening to read. Please know that this isn't the level of service we stand for. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Satish. The staff and I at the RED ROOF INN BUFFALO - HAMBURG/ I-90 appreciate your 3/5 score. However, you indicated that the leakage of the shower tap and the noise disturbance dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. I have shared your comments with management in an effort to address your concern.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Buffalo – Hamburg/ I-90, Brian. I am sorry that your experience did not meet your expectations. You stated that the dirty pillow cases and the stained towels, along with the other highlighted issues hindered your stay. As it pertains to the pests mentioned, we work with a Pest Control company who regularly treats the property for pests, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your 4/5 rating with us, Jonia. Our staff at the Red Roof Inn Buffalo – Hamburg/ I-90 was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Buffalo – Hamburg/ I-90, Jessie. I am sorry that your experience did not meet your expectations. You stated that the dirty room and the leaking sink hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best with your stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Buffalo – Hamburg/ I-90, Holly. I am sorry that your experience did not meet your expectations. You stated that the dirty sheets and floors, along with your keycard issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Peter. The team at the Red Roof Inn Buffalo – Hamburg/ I-90 appreciated your 3/5 score. However, you stated that you were unable to get a refund for the remainder of your stay. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist

Hola María,Me gustaría agradecerle personalmente por compartir sus comentarios sobre su experiencia en el Red Roof Inn Buffalo – Hamburg/I-90 con nosotros. Fue muy gratificante ver que obtuvimos su puntuación perfecta. Red Roof se esfuerza por brindarles a los huéspedes buenas experiencias, por lo que nos complació especialmente ver que nuestros esfuerzos dieron frutos.Gracias de nuevo por tu reseña. Sería un placer recibirlo nuevamente bajo nuestro techo para poder brindarle más estadías excelentes.Atentamente,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your 4/5 rating with us, Hamza. Our staff at the Red Roof Inn Buffalo – Hamburg/ I-90 was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Dear Madelyn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Buffalo – Hamburg/ I-90 and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Chère Cyndie,Merci d'avoir pris le temps de nous raconter votre expérience au Red Roof Inn Buffalo – Hambourg/I-90. Je suis heureux que nos prix et notre propreté vous aient satisfait. Cependant, vous avez indiqué que le nettoyage pourrait être plus approfondi. Je suis également heureux que vous ayez pu changer de chambre lorsque la serrure s'est bloquée.Les avis des clients jouent un rôle essentiel dans notre objectif d'améliorer notre marque Red Roof, alors merci de partager avec nous. Il nous fera plaisir de proposer à l'avenir de meilleurs hébergements dans l'un de nos sites de marque.Sincèrement,GabrielleRed Roof ManagementRediResponse Specialist

Hello Pat, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Jarret,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Odette,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO - HAMBURG/ I-90. I am happy you found reception area to be good and efficient. You also mentioned that the room met your expectations, which was great to hear. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Avishek,Thank you for taking the time to tell us about your experience at the RED ROOF INN BUFFALO - HAMBURG/ I-90. I am happy you found our hotel to be okay for the price you paid. However, you indicated that the property looked outdated, and the rooms need some renovation. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Samantha Red Roof Management RediResponse Specialist

Dear Jonathan,Thank you for taking the time to tell us about your experience at the Red Roof Inn Buffalo – Hamburg/ I-90. It's great to see you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Robert,Thank you for taking the time to tell us about your experience at the Red Roof Inn Buffalo – Hamburg/ I-90. I am glad to read that you were pleased with the comfort of the bed. However, you indicated that you were unsatisfied with the upkeep of our hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Debra,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Buffalo – Hamburg/ I-90 with us. It was so rewarding to see that we earned your 4/5 score with our comfortable beds and excellent water pressure. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Joel,Thank you for taking the time to tell us about your experience at the RED ROOF INN BUFFALO - HAMBURG/ I-90. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you had regarding the water that kept running in the tub. However, on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Hi Jessica,Thank you for taking the time to write a review of your stay at the Red Roof Inn Buffalo – Hamburg/ I-90. I'm really happy to read that our prices and services were to your liking, however, please accept our apologies for any inconvenience caused by the smell the room had. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Robin,Thank you for taking the time to write a review of your stay at the Red Roof Inn Buffalo – Hamburg/ I-90. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. Relative to the room not having a fridge, upon investigating I saw that you booked a standard room which doesn't consist of the amenity mentioned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you for your perfect rating, Laurie. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Daryl, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you Josh, for writing to us about your recent stay at our hotel Red Roof Inn Buffalo – Hamburg/ I-90. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review.We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you for sharing your 10/10 rating with us, Blanca. Our staff at the Red Roof Inn Buffalo – Hamburg/ I-90 was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Thank you for sharing your 4/5 rating with us, Bennie. Our staff at the Red Roof Inn Buffalo – Hamburg/ I-90 was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hello Myia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Buffalo – Hamburg/ I-90 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Craig,Your review of the Red Roof Inn Buffalo – Hamburg/ I-90 was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO - HAMBURG/ I-90. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room, hole in the bathroom door and broken cabinet. In regards to your feedback, I have notified the staff of your concerns in an effort to have them addressed. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Red Roof Management

Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Albert,Your review of the Red Roof Inn Buffalo – Hamburg/ I-90 was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Roberto,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Buffalo – Hamburg/ I-90. It is so rewarding to read that you enjoyed the convenience of our location. It’s a pleasure to hear that you made our hotel the hotel of choice for your lodging.Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

Hello Kelly,I sincerely apologize that your stay at our Red Roof Inn Buffalo – Hamburg/ I-90 location didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Red Roof Management

Hello Eugene,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Buffalo – Hamburg/ I-90 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking the time to tell us about your experience at the Red Roof Inn Buffalo – Hamburg/ I-90, Walter. I am sorry that your experience did not meet your expectations. You stated that the faulty Wi-Fi and the noise from other guests hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management

Hello John,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Buffalo – Hamburg/ I-90 was disappointed to see your stay resulted in a 1/5 score. We strive to provide guests with all the comforts of home, so I am saddened that was not achieved with your visit. It's disheartening to read that you had a less than ideal encounter with the staff. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

Thank you for your stay with us.

Dear Joanna,Thank you for telling us about your recent visit at RED ROOF INN BUFFALO - HAMBURG/ I-90. It's truly disheartening to read that the uncleanliness of the room, possible stained sheets and the other downsides hindered your ability to enjoy your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Charlie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Dear Dixie,Thank you for sharing your thoughts on your recent visit to RED ROOF INN BUFFALO - HAMBURG/ I-90. It's good to read that our hotel was sufficient to your overnight stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Sandy,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Golam, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Thank you for your stay with us

Hello Robert,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - HAMBURG/ I-90 and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

thank you for such a wonderful review, will consider your suggestion

Thanks for sharing your feedback with us, S V. The team at our Red Roof Inn Buffalo – Hamburg/ I-90 was saddened to see that we failed to provide you with a satisfactory stay. You stated that the property needed construction, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist