Search Hotels Near Burr Pond State Park,

"From the first day, the hot water was not working properly, and eventually only cold water was available. I had no choice but to take cold showers during my stay. This issue was reported to the front desk, but there was no apology at all. The staff simply said the boiler was broken, as if it was not a serious problem. This kind of response is completely unacceptable. What is even worse is that there was no notice anywhere in the hotel informing guests that hot water was unavailable. Failing to provide hot water and not informing guests in advance is a serious failure of basic hospitality standards. Very disappointing experience. I would not recommend this hotel."

"Did not use these facilities."

"Everything was good, but we booked this hotel for my sons bday weekend , and our main thing was the “indoor heated pool” as is advertised on Trip advisor . The pool was cold , the kids where shivering . We couldn’t enjoy the main thing we went there for . The staff offer to send someone but they said “but that’s the temperature “ . Also the hotel send text messages to rate the stay , I told them about the temperature of the pool and responded , “ Thank you for sharing that information. I apologize that the water wasn't to your liking. I hope you have a nice afternoon. The place is clean , rooms are well maintained and equipped with everything we needed . But I would not book this hotel during winter time, I think is I not fear to pay for false advertising. "

"Wonderful hot breakfast with fresh fruit. Large rooms and very comfortable bed. Great value in the Hartford area."

"Everything was wonderful but need to replace the sofa bed very uncomfortable to sleep but other than that I’m satisfied "

"Ok"

"Great food"

"To much noise by the elevator area on ground floor."

"Booked this hotel thru Expedia and got a very good price. It is just around the corner from the Hartford train and bus stations so it's wonderfully convenient. Just a few issues - First, the front door on Asylum Street is locked, with no sign to tell folks to walk around to the side entrance. Second - when we opened the door to our room, we found that IT HAD NOT BEEN CLEANED after the previous guests checked out - bed not made, used towels all over the bathroom (!) The clerk apologized and gave us another room - mistakes are made, but this was so dumb! Third - the bathroom faucets had crud on them (not just tarnish, but some gunk that could have been scrubbed off). Fourth - nice breakfast room, but no packets of half & half for coffee, only those flavored Coffee Mate thingies; there was 2% milk in the fridge for cereal, but this was almost gone; instead of scrambled eggs they had these rubbery egg disks. Despite my 3-star rating, I would still stay at the Capitol because of the convenient location."