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"The staff were friendly and professional. Brendan (night manager?), found us in the garage, stopped what he was doing and helped us up with our baggage. After a five hours drive it was very much appreciated. The room was bigger than I thought it would be. It was clean and well laid out. The kitchen was well approximated, and had more than we needed in supplies. I loved the kettle! So much so I’ll probably buy the same one. Our room on the ground floor was a bit noisy, so bring earplugs but don’t let it put you off staying. Pillows are firm but great, the bed was super comfy. Parking was tight! Really tight! Do pre-book parking and remember it’s city parking spots, so they’re little. We shall definitely return. "

"Excellent hotel and room. Had everything we needed."

"Very old "

"Clean room good vibes great location older hotel but cool place "

"Overall the stay was good, but disappointing that they were experiencing so many issues -- unable to access parking to/from the lobby, lounge/breakfast area closed under construction, only one of three elevators seemed to be working, etc. Pool area closing ridiculously early at 7pm even when there was no evening event scheduled at the nightclub (shared space). Rooms were reasonably nice and well-appointed. Had to call staff and long waits to obtain simple things like ice and drinking water, but overall staff were extremely pleasant and helpful. Hopefully, things are improving with this property and we would consider staying again if so."

"Room is clean, with a nice view. The staff were ok. Using and cooking your own meals in the kitchen is an option if you want to save."

"Great hotel"

"Location basically a hop and skip away from English Bay and the edge of Stanley Park is second to none. We love coming to this location and the food in the restaurant is top notch along with all the employees."

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