Khách sạn Làng Butler

"The front desk staff were so nice and accommodating. Josselin and Tray went above and beyond to help us. They really care about their guests."

"My first room 511 had bugs biting me but the staff was friendly and moved me to 811 which was better. They never returned my incidental fee though 😔"

"Clean, friendly staff, very good breakfast."

"We were very disappointed - the website and other online information say that there is an outdoor pool. When we arrived, we were told that it has been two years since they had a pool (meanwhile, there are still signs up at the hotel for where the pool was). There was trash outside of some of the first floor doors that was not picked up while we were staying there. The elevator did not work so we had to carry out luggage up the stairs - I can't remember a hotel not having a functional elevator. I...

"Convenience. Breakfasts were enjoyable."

"If I could give ZERO stars I would. AWFUL AWFUL AWFUL. Every room reeks of cigarette smoke even though there’s signs everywhere threatening a 250$ smoke cleaning fee. Changed 2 rooms hoping to get a decent one to no avail. This is a disgusting place even for a motel. I booked based on the numerous positive reviews, THOSE LIED. The check in staff is polite and very apologetic about the rooms conditions. Ha! The “continental breakfast” is actually just granola bars and coffee. Laughable. DO NOT...

"The entire hotel looked a bit run down if one looked at it up close, but the inside of the room was acceptable and the bed was comfortable enough. There was also good water pressure in the shower. However, one of the handles on one of the drawers was broken and never replaced, and the bathtub needed to be resurfaced. Similarly, the room appeared clean overall, but the water holding part of the coffee machine was so dirty that I could not drink coffee in the morning. Only one packet of decaf...

"Staff was very friendly and accommodating, gave hotel a 4 star opposed to a 5 star other guest dropped food all in the hall. Staff cleaned it up just that I actually seen the mess and do appreciate they came and cleaned it and not wait for the morning to get it up"

"Clean room"

"Great location if you are seeing a show at the basketball arena. Staff was kind but they were clearly understaffed and property was cleanish but dated. Would stay again for a concert"

"It smelled like cigarette smoke from entrance to the rooms. We couldn’t stay. The hotel staff was extremely friendly, however. We did not end up staying there and the front desk clerk was understanding."

"Front desk staff very friendly and amazing!"

"Easy stay"

"We love this particular location and usually have a great time at the pool. This time there were some really loud and rowdy guests that made our pool time a bit less enjoyable. No real way to control that I guess. Other than that, the breakfast options is a plus and the staff is always friendly and accommodating. We definitely plan on returning, hopefully next time it will be a better pool experience for us."

"Great place to stay, such a convenient location to Towson University"

"Clean and good-sized rooms. Nice pool and very comfortable beds. The most outstanding feature was the chef and the breakfast. Chef Nell and Edwin were wonderfully welcoming and attentive and the breakfast was great. Other staff were just OK. Reception desk seemed stressed and/or under-staffed. Housekeeping did not attend to our room at all during our 2-night stay and we had to request towels twice. But overall excellent value and would recommend to others."

"Parking was really good. The room was clean. The tub could use a little updating as the surface was slippery while showering."

"Everything was well maintained, room was clean, coffee bar in the morning was nice"

"Liked the cleanliness of the hotel and the free breakfast"

"Staff was great. Room needs updating. Musty and bathroom sink leaked on the floor. Maintenance came and it still leaked."