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Nhận xét về Montecristo Villas at Quivira Los Cabos - Vacation Rentals

4 out of 5
Montecristo Villas at Quivira Los Cabos - Vacation Rentals
Quivira Los Cabos, Cabo San Lucas, BCS

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 80/125 nhận xét" "
Đánh giá 8 - Tốt. 21/125 nhận xét" "
Đánh giá 6 - Được. 11/125 nhận xét" "
Đánh giá 4 - Kém. 6/125 nhận xét" "
Đánh giá 2 - Tồi. 7/125 nhận xét" "

8,6/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Allison

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
This was our second time staying in the villas at Montecristo. The resort is beautiful and has much to offer. Dining options are great and shuttle transportation is prompt and drivers are courteous. The villas are spacious and the private pool and hot tub are top on our priority since pools in the resort are crowded. The villa was clean, but the floors needed to be mopped. The villas could also use some updating and TLC. Overall, great place and I would return.
Lưu trú 6 đêm vào Tháng 3, 2024

8/10 - Tốt

Lindsay

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ
We have stayed in the exact villa 2 times in the past 3 months. The pullout is broken, dresser drawers need fixing, and the dryer vent needs to be connected. We requested this stuff a few months ago and it was still the same.
Lưu trú 7 đêm vào Tháng 3, 2024

2/10 - Tồi

Halia

Lưu trú 5 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Christine

Lưu trú 4 đêm vào Tháng 12, 2023
Quivira Vacation Rentals team trả lời vào 01/03/2024
Thank you so much for your feedback. We really appreciate it!

8/10 - Tốt

Robert, everett

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms were clean . We loved having our own pool and spa. The views from the back deck are fabulous. The distance to the restaurants is a bit daunting. The room service worked ok but you have to work ahead since it took 35-40 minutes. The internet never worked while we were there.
Lưu trú 5 đêm vào Tháng 1, 2024
Quivira Vacation Rentals team trả lời vào 06/02/2024
Thank you for your feedback!

10/10 - Xuất sắc

Jonas

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best places I ever stayed
Lưu trú 2 đêm vào Tháng 1, 2024
Quivira Vacation Rentals team trả lời vào 06/02/2024
Thank you for your feedback. We really appreciate it!

10/10 - Xuất sắc

Eric

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very unique vista and incredible atmosphere. Sixth time staying there.
Lưu trú 7 đêm vào Tháng 11, 2023
Quivira Vacation Rentals team trả lời vào 24/11/2023
Thank you so much for your feedback. We really appreciate it!

4/10 - Kém

Calvin

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
There were ants, roaches, mildew, stained pillows, sheets, roaches, and ants in villa 159.
Lưu trú 2 đêm vào Tháng 11, 2023
Quivira Vacation Rentals team trả lời vào 29/11/2023
Thank you for your feedback. We really appreciate it.

6/10 - Được

Dennis

Đi theo nhóm, Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
House needs cleaning and updated. Pool dirty, needs touch ups. We have been many times and this unit was not as good
Lưu trú 6 đêm vào Tháng 11, 2023
Quivira Vacation Rentals team trả lời vào 29/11/2023
Thank you for your feedback. We really appreciate it.

10/10 - Xuất sắc

Casey

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We ABSOLUTELY enjoyed our stay at the Montecristo Luxury Villas. The Villas are well maintained, comfortable beds and we had our own private, beautiful 2 story home with our own pool and 2 balconies. The views are amazing. We rented a car and were able to come and go at our convenience. I'm SO thankful we did not have to shuttle around everywhere. It's not hard to drive in this area once you get the hang of the speed bump / yield system. We went to the grocery store and bought our own food and drinks, and went out to eat whenever we wanted. We did try the Pueblo Bonita resort food, but did not purchase all inclusive. We wanted the freedom to eat wherever. If I had my children with me, I would opt for the all inclusive.... I highly recommend! We would love to come again. :)
Lưu trú 7 đêm vào Tháng 7, 2023
Regards, trả lời vào 27/07/2023
Thank you so much for your feedback! We really appreciate it!

10/10 - Xuất sắc

Scott

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Vacation - Views, Private Pool, Nightlife, great food and most of all great service.
Lưu trú 7 đêm vào Tháng 7, 2023
Quivira Vacation Rentals team trả lời vào 24/07/2023
Thank you so much for your feedback. We really appreciate it!

6/10 - Được

Nicole

Lưu trú 5 đêm vào Tháng 7, 2023
Quivira Vacation Rentals team trả lời vào 08/08/2023
Thank you so much for your feedback!

6/10 - Được

Carlos

Đi cùng gia đình và trẻ nhỏ
Supplies like toilet paper were scarce, kitchen utensils were few and in very bad shape. We were told a person would come in the middle of our stay to do some cleaning, but nobody came to help with the cleaning. In general, whenever we asked anything about the property to the main office, they said that because this was a rental, they could do nothing. It was not clean in Expedia when we booked the property that this was a rental property. The lack of communication from the rental company make things more difficult than necessary, this was a disappointing experience given the price we paid for the property.
Lưu trú 7 đêm vào Tháng 6, 2023
Quivira Vacation Rentals trả lời vào 07/07/2023
Thank you for your feedback. We will address your concerns with the team.

6/10 - Được

Kathryn Hermes

Đi cùng gia đình
Không thích: Sạch sẽ
The property appeared to have staff shortages and the pool amenities were more than max capacity accross all of the Pueblo Bonito properties we visited. The Sunset Property closed pools for weddings and special events on the weekend we stayed. Be prepared to be inconvenienced by having to ride on a golf cart or in a van to get anywhere on the property(s). It is on a side of a mountain literally. Overall staff is very friendly and helpful...but frenzied due to the shear volumes of people they were caring for. Our 3 bd villa was cleaned 2 of the seven days we stayed and when we notified the front desk we were told by the front desk mgr, cleaning was not included it the expedia package only for the timeshare owners. Crazy comment...how were we suppose the get towels? Our package was over $5,000. If your looking for a "resort" experience this is not the property for you.
Lưu trú 7 đêm vào Tháng 6, 2023
Quivira Vacation Rentals team trả lời vào 01/07/2023
Hello Kathryn,This is a vacation rental listing and you booked a privately owned Montecristo Villa. The villas we manage are not owned by the Resort and that's why they only include essential amenities. However, when you book with us, you have access to the Resort facilities and also have the option to purchase additional services from the Resort for an additional fee (cleaning service, concierge, catering services, transportation, spa, golf, meal plan, etc.). Please also know that, even though cleaning service is not included, you can dial 7000 from your villa's phone at anytime to request clean towels. All of this information is in our listing and in the messages we send to our guests at the time of booking. If you are looking for the full resort experience, we recommend you to book a Villa directly from Pueblo Bonito Resorts or using the Expedia listing: Pueblo Bonito Montecristo Luxury Villas - All Inclusive instead.Regards,

8/10 - Tốt

Jacque, Austin

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed 2 times this year (2023), January and June. Area - The MC area of the community is nice. It is Not Walkable. There are 2 phases to the villa , 1 is the original phase (older) units and phase 2 - newer. If you are wanting a golf cart to move around in - these are only allowed on the lower sections of either phases. Without a golf cart, you will need to wait for the transportation shuttle vans to move you around. These are not always the quickest. Alway verify and check in to make sure you have a ride back from where ever you go. Shuttles go to specific spots and do not automatically come back to your drop off unless you tell them. Villas - the newer villas are situated in a quieter location. Phase 1 on the lower area has the continuous noise of vans and truck struggling to make it up the hills. AC - the bedroom AC seem to not get as cool as the AC in the main living area. (Happened in both villas). Pool is warmed year round…this is great in the winter and fall but in June it is like a hot tub. Staff - once at the community the staff is great, attentive and pleasing. Trying to communicate via Expedia or directly via concierge email is a bit harder. Sales Staff - Sales group is at check in and will hound you to take the sales tour but are not overly pushy. Market - Great concept and food is good. Wish they would have a small sundry shop in the market. There is a small deli / shop in the Sunset beach resort for smaller items
Lưu trú 3 đêm vào Tháng 6, 2023
Quivira Vacation Rentals team trả lời vào 29/06/2023
Thank you so much for your feedback!

2/10 - Tồi

Carmen

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
I stayed in Monte Christo twice during my stay. The first one was great. The second one we had baby roaches in the house. The air conditioning in the main bedroom was broken. We called in twice, and they never came to fix it. This was a horrible experience that we paid a lot of money for and they did nothing about it.
Lưu trú 3 đêm vào Tháng 6, 2023
Quivira Vacation Rentals team trả lời vào 20/06/2023
We really appreciate your feedback. We're going to share your experience with the team.

6/10 - Được

John

Phone and internet won’t work.
Lưu trú 2 đêm vào Tháng 3, 2023
Quivira Vacation Rentals trả lời vào 20/03/2023
Thank you so much for your feedback. We're going to share it with the team.

10/10 - Xuất sắc

German

Lưu trú 5 đêm vào Tháng 3, 2023
Quivira Vacation Rentals trả lời vào 20/03/2023
Thank you so much for your feedback! We really appreciate it.

10/10 - Xuất sắc

Karmen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The villa was amazing and very spacious. There’s a shuttle to take you down to the main lobby when staying at the top of the mountain . The shuttle service can take you many places for free . There’s golf cart services as well that will take you around the resort.
Lưu trú 3 đêm vào Tháng 3, 2023
Quivira Vacation Rentals team trả lời vào 08/03/2023
Thank you so much for your feedback. We really appreciate it!

10/10 - Xuất sắc

Barry

Thích: Sạch sẽ, tiện nghi phòng
Fishing trip
Amazing views.
Lưu trú 7 đêm vào Tháng 2, 2023
Quivira Vacation Rentals team trả lời vào 03/03/2023
Thank you so much for your feedback. We really appreciate it!

8/10 - Tốt

Eric

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Spectacular property and views
Lưu trú 7 đêm vào Tháng 2, 2023
Quivira Vacation Rentals team trả lời vào 21/02/2023
Thank you so much for your feedback. We really appreciate it!

10/10 - Xuất sắc

Mark

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have experienced staying at an all inclusive hotel on the beach, but that gets tiring. I prefer the secluded, luxurious & secure villa. It felt like my own personal paradise.
Lưu trú 5 đêm vào Tháng 2, 2023
Quivira Vacation Rentals team trả lời vào 21/02/2023
Thank you so much for your feedback. We really appreciate it!

10/10 - Xuất sắc

Susan C.

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
The property was amazing, and we had a great time!
Lưu trú 7 đêm vào Tháng 1, 2023
Quivira Vacation Rentals team trả lời vào 17/01/2023
Thank you so much for your feedback Susan! We really appreciate it.

8/10 - Tốt

Megan H, Lees Summit

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Montecristo was a beautiful property! The room was not exactly what was described or shown in the photos but it served as well. Beautiful location and excellent customer service. All of the restaurants were excellent. The resort is very large and there is an enormous amount of walking, which we were great with, but could be a concern for others. The resort is mountain side so there is a lot of walking up and down large hills. The only downside is the wait time on transportation. Anywhere from 5 to 15 minutes each time you get a shuttle. Overall great place and we will be back!
Quivira Vacation Rentals team trả lời vào 05/01/2023
Thank you for your feedback. We really appreciate it.

10/10 - Xuất sắc

Monda, Hot Springs

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
When we first arrived late the room had not been cleaned from previous guest. Moved us to another villa. Then back the next day after cleaning
Quivira Vacation Rentals team trả lời vào 30/12/2022
Thank you so much for your feedback. We really appreciate it!

10/10 - Xuất sắc

Julie

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved how peaceful this property was and the view was just spectacular!
Lưu trú 5 đêm vào Tháng 12, 2022
Quivira Vacation Rentals team trả lời vào 22/12/2022
Thank you so much for your feedback! We really appreciate it! Happy Holidays!

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Tiện nghi phòng
Lưu trú 5 đêm vào Tháng 12, 2022
Quivira Vacation Rentals team trả lời vào 07/12/2022
Thank you so much for your feedback. We really appreciate it!

8/10 - Tốt

John

10/10 - Xuất sắc

Ulrich

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay in Cabo. Short drive from town/marina. Amazing views from the villa that are clean, spacious and well equipped with all the basics.
Lưu trú 4 đêm vào Tháng 11, 2022
Quivira Vacation Rentals team trả lời vào 16/11/2022
Thank you so much for your feedback. We really appreciate it!

10/10 - Xuất sắc

Hamilton

Lưu trú 1 đêm vào Tháng 11, 2022

10/10 - Xuất sắc

Justin

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property, pool and transportation.
Lưu trú 3 đêm vào Tháng 9, 2022
Quivira Vacation Rentals team trả lời vào 12/09/2022
Thank you so much for your feedback. We really appreciate it!

2/10 - Tồi

Tomika, Harvey

Đi theo nhóm, Đi cùng bạn đồng hành
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The pool heater was out. No lights in the pool. Cold shower in master bedroom. Clogged tub in downstairs bathroom with the king size bed. Fountain in foyer wasn’t working. No washing machine. Little crawling bugs in the kitchen.
Lưu trú 4 đêm vào Tháng 8, 2022
Quivira Vacation Rentals team trả lời vào 30/08/2022
Thank you for your feedback. We will share your comments with the team.

10/10 - Xuất sắc

Enrique

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 8, 2022

8/10 - Tốt

Francisco J

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Bien sin mas
Fraccionamiento de dificil acceso. Casas en el limite entre descuidadas y buenas.
Lưu trú 6 đêm vào Tháng 8, 2022
Quivira Vacation Rentals team trả lời vào 10/08/2022
Muchas gracias por la retroalimentación. Compartiremos sus comentarios con el equipo.

6/10 - Được

Johanna

Đi cùng gia đình
It needs some updates
Lưu trú 5 đêm vào Tháng 7, 2022

10/10 - Xuất sắc

Jose

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed in a 3 bedroom with a pool and I was completely blown away with it! The restaurants have valet, great food too. The main pools and bars are super clean, service is great I was very impressed and I dont say that too often haha
Lưu trú 2 đêm vào Tháng 7, 2022
Quivira Vacation Rentals team trả lời vào 03/08/2022
Thank you so much for your feedback. We really appreciate it!

8/10 - Tốt

Stacy

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We really enjoyed staying in the villas and eating at the market where they have really good food of different varieties….you can even have it for room service. We rented golf carts during our stay to get around the property which is totally the way to go. You can take the golf cart to the golf resort beach to chill and take amazing pictures or you can ride the manned cart to get to the sunset beach. One big negative is that you can’t get in the water! You have to ride a bus through downtown to get to Rose beach which is crowded and have a lot of aggressive vendors which we hated. If you are okay to not to get in the water and really enjoy a relaxing vacation….villas are the way to go and go all inclusive to enjoy the great food! They let you take beverages back ti your villa and you can order room service at your villa if you don’t want to get out. We had breakfast ordered the night before and delivered at a certain time which we all loved! The French Toast is amazing! The views are breathtaking from our Villa. The big negative is that the beds are so uncomfortable.
Lưu trú 4 đêm vào Tháng 7, 2022
Quivira Vacation Rentals team trả lời vào 31/07/2022
Thank you so much for your feedback Stacy. We really appreciate it!

10/10 - Xuất sắc

Adrian

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful views. Our conceirge was on point with getting us what we needed. Did have an issue in the Market where we were initially denied taking food out (actually chased to the door) even though some other patrons were allowed to. Eventually it was resolved.
Lưu trú 4 đêm vào Tháng 7, 2022
Quivira Vacation Rentals team trả lời vào 26/07/2022
Thank you so much for your review. We really appreciate it!

4/10 - Kém

Tiffany

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 7, 2022
Quivira Vacation Rentals team trả lời vào 16/07/2022
Thank you so much for your feedback.

4/10 - Kém

Erin

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 7, 2022

8/10 - Tốt

Clifton

Lưu trú 5 đêm vào Tháng 6, 2022

10/10 - Xuất sắc

Donald

Lưu trú 5 đêm vào Tháng 6, 2022

10/10 - Xuất sắc

salvador

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 6, 2022
Quivira Vacation Rentals team trả lời vào 27/06/2022
Thank you so much for your feedback. We really appreciate it!

10/10 - Xuất sắc

Jesse

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent resort
Lưu trú 6 đêm vào Tháng 6, 2022
Quivira Vacation Rentals team trả lời vào 23/06/2022
Thank you so much for your feedback. We really appreciate it!

10/10 - Xuất sắc

Michael

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 6, 2022

10/10 - Xuất sắc

JOHN EDWARD

Đi theo nhóm
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was spacious and beautiful. Staff were efficient and polite. The online pre-registration was lengthily, confusing and unsuccessful. It could be more user friendly. Overall a fantastic vacation home.
Lưu trú 5 đêm vào Tháng 4, 2022
Quivira Vacation Rentals team trả lời vào 07/06/2022
Thank you so much for your feedback. We really appreciate it.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
Would request different villa next time
The Villa was cracking & had paint falling and pool tiles falling off. The downstairs ceiling had a toilet leak from above and mold growing on it. The sales staff gave us a run around about seeing ownership properties and just hounded us about time-shares. Otherwise the food and rest of the grounds staff were awesome!
Lưu trú 5 đêm vào Tháng 5, 2022
Quivira Vacation Rentals team trả lời vào 02/06/2022
Thank you for your feedback. We appreciate it. We will forward your concerns to the team. Regards,

10/10 - Xuất sắc

MINH

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Peaceful
Lưu trú 3 đêm vào Tháng 5, 2022
Quivira Vacation Rentals trả lời vào 17/05/2022
Thank you so much for your feedback. We really appreciate it.

4/10 - Kém

justin

Không thích: Tiện nghi phòng
No help on our honeymoon
The market was amazing. The vila was beautiful, the issue was a couple of things. 1. We had no hot water in the master bathroom, and couldnt even use the Jacuzzi. 2. Our pool had a giant bees nest on it, and I am allergic to bees. 3. We had no WIFI to call our kids. When we complained about these issues, we were told this was not a property that they own, it was a private owner, and no one would fix any of the issues. We paid $3,200 for 5 days, and found out we could have booked 7 days for the same with all inclusive. We are very upset with the management for not trying to make anything better for us on our honeymoon.
Lưu trú 5 đêm vào Tháng 4, 2022
Quivira Vacation Rentals team trả lời vào 02/05/2022
Hello Justin, We're sorry to hear that your experience with us did not meet your expectations. We'll forward your concerns to the management. We appreciate your feedback. Regards,

8/10 - Tốt

Sally C.

Thích: Sạch sẽ
We love the villas but the service not great
What could be better than a three better villa with amazing views and a private pool? It would be so much more pleasant if the service and check-in were not so disorganized. It takes about 20 mins per family to check-in due to the all-inclusive nature of many reservations. I suggest a separate line for those that don't need to wrangle every family member to put the bracelets on. Also, the bookings for golf are ridiculous. You can only book after you have checked-in? We extended a vacation for three nights at these villas ($$$$) and changed flights just to play golf not expecting this policy. By the time we checked-in there were not tee times and we never played. The people handling it were curt and not flexible and we got different information every single time we called. Not good.
Lưu trú 3 đêm vào Tháng 4, 2022