The hotel can ‘host’ over 400 guests.
It has 26 poolside sun loungers, most of them broken.
It has 100 sun loungers on the beach.
If you’ve managed to get any sleep on your wooden mattress, you have to set your alarm and join the queues at 7.50 every morning to get a beach sun lounger (tickets dispensed at 8.30) or a pool spot (opens at 9).
This is not a way to start a holiday.
You can’t even make a tea or coffee in your room to take with you into the queue unless you bring/buy your own kettle, milk, tea
/coffee and mugs.
Feel like complaining? The staff response is very mixed. Some people actually trying to help, others look at you like you’re the problem. My wife was pregnant during our trip so after not sleeping for a night or two I asked for a refund which seemed to put the manager out.
Wouldn’t recommend the food for a pregnant, gluten-free person but for me it was okay. The restaurant area is cramped and loud with bright lights - no ambience at all.
This hotel is at best, a tired 3 star hotel. At worst, it’s a daily 30-40minute queue for a sun lounger on a crowded beach where you can’t get your all inclusive drinks, or a longer queue for a broken sun lounger where you can.
In the spirit of leaving a balanced review, the shower was good.
We left the hotel with 2 nights left in the booking having been offered a refund by Expedia, which they have since reneged on.
