8/10 - Tốt
Sue
Đi cùng bạn đồng hành
29/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good room but constant noise in ceiling which we reported twice but language barrier prevented explaining fully and never fixed. Air conditioning intermittent.
Pool and terrace is next to road, but not affected by road noise too much. Self-service soft drinks, water, local beer and sangria at pool bar, which we thought was good. Cava readily available on all-inclusive and all the usual local spirits you'd expect. All disposable plastic or paper cups in pool area though, with no recycling.
Able to get sunbeds easy enough, but it was only mid-May!
Evening entertainment poor and music catered to local Spanish mainly.
Dining pretty poor, buffet rarely served hot, catered for continental tastes and everything laced in garlic - even potato and mushrooms at breakfast!
Chips and snacks available at pool bar only when restaurant shut - so not available at peak lunchtime?!
Bar staff very friendly. Overall staff were helpful but English poor compared to other Spanish hotels we've stayed at.
I would rate the hotel as a 3 star, not the official 4 stars it has.
Airport bus (Bus Plana) stops right outside and is only €3.65 adult one way for Reus, whereas taxi is around €40-€50. Buses leave Reus airport to coincide with flight arrivals. To go back to airport ask for times at travel kiosk across road from hotel.
I'd stay again if necessary but would look to other hotels maybe more in Salou first, which seems to have been given a makeover and there's more to see and do.
Sue
Lưu trú 9 đêm vào Tháng 5, 2024