Capel Holidays

"Do no stay at this hotel, it is terrible. It was totally run down. The curtains were ripped and hadn't been washed in years. The bathroom was filthy with brown stains in toilet and black grime on shower seals. The sink had hard toothpaste left on it obviously from the guests before us. The room itself was thick with dust and the carpet was covered in stains and hadn't been hoovered in weeks.Even the walls had dirty marks all over them We had booked 2 rooms and both were as bad as each other. We...

"We had pre booked an early check-in for noon. We arrived at 12.10 and there was much confusion and delays which meant we got in at 12.30. Four adults had to change and get ready for a wedding and it cut our time down and caused unnecessary stress. One person at check-in on a Saturday when there's tons of weddings is not good. She was overwhelmed with baggage and queues of guests. We were charged £40 extra for this and it should have been much smoother than it was. "

"A lovely traditional pub within striking distance of many beautiful places. The food was always great particularly the breakfast and came out wonderfully hot and on hot place which is so often an issue in other hotels. It's lovely to sit out in the garden and we were staying while the World Cup and Wimbledon were on and it was easy to catch the games in the evening but also lots of space to get away from the action. All in all if you're looking for perfection and a name brand hotel for your...

"Very nice accommodation and friendly staff. Would happily stay here again."

"Staff excellent, as was food. We wouldn't visit Royal Tunbridge Wells again but would stay at the hotel again"

"Great room. Friendly helpful staff."

"Quirky stay in Tunbridge Wells. The theme is fun and throughout the restaurant and hotel- decorations, staff uniforms, music and menu options. Lots of parking right outside. Food was lovely. The breakfast had unlimited coffee and juices and lots of options. The only downside was we went in the heatwave and the only thing available was a small desk fan so the heat was unbearable in the room so we slept really badly, could do with additional larger fans in the rooms"