Dear Patricia, We were joyed to welcome you to topical Captiva, and we thank you for selecting us to serve as your beachside abode. As your comments note, we are still developing a new South Seas experience with new amenities being introduced to guests with each passing month. We apologize if something was missing that you would have enjoyed and we look forward to earning your endless accolades should you join us again. Until then.Warm regards, South Seas

Dear MaryBeth,We love to find the word “perfect” within our reviews and we thank you for spoiling us with your rave remarks. It has been a joy to welcome you back and we hope the future months provide us the chance to do so again. Until then.Warm regards,South Seas

Dear Megha, Greetings from your many friends in Captiva and thank you for sharing your review. As we find your scores, we fear that your visit fell short of expectation and we apologize if that was the case. We hope you found our team happy to assist in resolving any concerns and we look forward to ensuring your next visit is wonderfully enjoyed. Kind regards,South Seas

Greetings Joe, We thank you for returning to Captiva and for sharing your review. As your comments note, our team is working to develop a reimagined South Seas and we apologize if the details of our efforts were not known prior to your arrival. We take great effort to provide full transparency in the amenities that are available and the months ahead will see new experiences unveiled. Your feedback regarding missed housekeeping service has been received and we extend our sincere apologies for this inconsistency. Our housekeeping service remains unchanged, and this appears to be an isolated moment. We again thank you for bringing this to our attention so that we can ensure the appropriate coaching and training takes place. On behalf of all of us, the pleasure was fully ours and we look forward to earning your greater approval upon your return.Warm regards, South Seas

Dear Leland,Greetings from your many friends overlooking the Captiva beaches and thank you for sharing your review. We are thrilled to find that your visit was well enjoyed, and we thank you for taking the time to pass along your perfect scores. Hosting you again would be a great for us all and we trust you are looking forward to your return just as much as we are. Until next time.Warm regards,South Seas

Dear Marc,Your many South Seas friends extend a warm hello, and we thank you for spending some time with us in tropical Captiva. It was a pleasure to serve as your host and we hope ours is a resort you will visit time and again for many years to come.All the best,South Seas

Dear Kumaran,Greetings from Captiva and thank you for sharing your review. It was a joy to welcome you to our tropical paradise and we trust our two miles of beaches were enjoyed by all.On behalf of your many South Seas friends, the pleasure was fully ours and we encourage you to hurry back just as soon as you can.All the best,South Seas

Dear Christiane,Our team extends a warm “hello” and we thank you for choosing to relax and recharge with us, on the stunning shores of Captiva. We trust our two miles of beaches were thoroughly enjoyed and we encourage you to hurry back just as soon as you can.Warm regards,South Seas

Dear Angel,Greetings from Captiva and your many South Seas friends. It was a joy to welcome you and yours for the holiday weekend and we are thrilled to read that endless memories were created for both you and our younger guests. As you discovered, we take great joy in providing creative programming and the months ahead promise additional activities for the entire family to enjoy.We thank you again for sharing your review and we share in your sentiment regarding a return South Seas retreat. Until next time.Kind regards,South Seas

Dear Christopher, Greetings to you and yours! Reading that you’ll be joining us again is the greatest of compliments and we look forward to the same. It was a delight to serve as your tropical retreat and we hope your visit leaves you with endless memories that can long be treasured by all. Warm regards,South Seas

Dear Anne, It was a pleasure to serve as your Captiva retreat and we thank you for taking the time to pass along your review. We apologize if any outside noises seeped into your suite, and we look forward to you further enjoying the resort as we continue to introduce new and reimagined spaces. Until next time. Kind regards, South Seas

Thank you, Kyle. Your review was a treat for our team to find and we trust you are looking forward to your Captiva return just as much as we are. All the best, South Seas

Dear Cheri, We so enjoy hearing about experiences such as yours and we thank you for holding a special place in your heart for Captiva Island and South Seas Resort. It was a joy to serve as your host and we appreciate your thoughtful review. Until next time. Warm regards, South Seas

Thank you, Ryan. It was a pleasure to welcome you and yours and we are thrilled to learn that the visit was so perfectly enjoyed. Your endorsement means the world to us, and we hope you can envision more days on our beaches one day soon. Warm regards, South Seas

Dear Ashlee,It was a pleasure to welcome you to our resort and we thank you for taking a moment to pass along your review. We apologize if any aspect of your visit fell short of expectation, and we hope you found our team happy to assist with any concerns. On behalf of all of us, it would be a pleasure to welcome you again and we look forward to earning your accolades upon your return.All the best,South Seas

Dear Steve,It was a pleasure to welcome you both and we appreciate you taking the time to pass along your review. While we trust your overall visit was well enjoyed, we do wish to apologize again for any delays in having your towels delivered. We hope your wife is feeling well and we encourage you visit again just as soon as you can.Warm regards,South Seas

Dear Forrest, We thank you for joining us and for sharing your review. Your understanding is appreciated as we continue to work towards a new South Seas experience, and we are pleased to know that your visit was well enjoyed. Welcoming you again would be a treat for us all and we trust you are looking forward to the same. Warm regards, South Seas

Dear Annika, We thank you for your years of loyalty and it was a pleasure to welcome you and yours back for another Captiva visit. While we are thrilled to learn Captiva is your home-away-from-home and that it felt wonderful to once again be embracing island life, we are sorry to learn that we fell short in providing the exceptional experiences for which we have long been known. Your feedback regarding your villa and the communication with our team has been heard and we thank you for bringing this to our attention. We will be looking into each of these details further and ensuring corrective action is taken briskly so that others are not left to feel the same. We again extend our sincerest apologies, and we trust a second chance will one day be provided as we would like nothing more than to win your heart with an experience that will long be treasured. Warm regards,South Seas

Dear Boris, It was a pleasure to serve as your host and we thank you for spending some time with us. While we hope our two miles of beaches and 300 tropical acres provided outdoor entertainment for all, we do apologize if the restoration efforts on those buildings that have not yet been rebuilt caused any concern. We know not everyone will want to play a part in our rebirth and we’ve taken great effort to be transparent in the efforts taking place throughout all of Captiva. We apologize if this was not known prior to your arrival, and we look forward to you visiting again after these efforts are complete. Warm regards,South Seas

Dear Robert,We appreciate your review and we are sorry to learn that your visit was not better enjoyed. We pride ourselves on creating treasured moments, even during our reimagining process and we regret to learn of the impressions left. We hope you had a chance to speak with a member of our leadership team during your visit as the comfort and well-being of every guest is our top priority.We once again extend our apologies and when we hope the years ahead provide you the chance to join us again as we would like nothing more than to restore your confidence in all that we have to offer.Warm regards,South Seas

Dear Shikha, Greetings from Captiva and thank you for sharing your review. As you likely know, many of our villas have been newly appointed following the hurricane while other areas of the resort are still being reimagined. We regret if you experienced any shortfalls and we look forward to better impressing the next time we serve as your host. Kind regards, South Seas

Dear Robert, Greetings from your many friends in Captiva. It was a pleasure to serve as your beachside host though in finding your scores, we fear aspects of your visit may have fallen short of expectation. We apologize if that was the case and we will strive to earn your accolades the next time we see you. Warm regards, South Seas

Greetings Gary, It was a pleasure to welcome you to paradise and we thank you for taking a moment to pass along your scores. Seeing you again would be a treat for us all and we invite you to hurry back just as soon as you can. All the best, South Seas

Dear Jason,Greetings from Captiva and thank you for taking a moment to pass along your review. It was a pleasure to serve as your tropical host and we hope the experience soon has you inspired to plan your return. Until then.All the best,South Seas

Dear Mark, Learning that you are already planning your return visit for later this fall leaves us delighted and we are thrilled to have provided a new introduction to Captiva for you and yours. We will be sure to share your accolades with Terry though in reading your review, we understand your visit had moments of inconsistency and we apologize for those isolated moments. We are already predicting that your fall visit will be exceptional from start to finish and we encourage you to let us know if we can ever add to your level of comfort. Until then. All the best,South Seas

Dear Kristin, We thank you for joining us in Captiva. It was a pleasure to serve as your host though in finding your scores, we fear that aspects of your visit may have fallen short in providing exceptional moments. We apologize if that was the case, and we hope to one day welcome you again as we would like nothing more than the chance to win your heart with the perfect sunsets, warm hospitality, and treasured moments we are known to create. Warm regards, South Seas

Greetings,The feeling is mutual as we so loved serving as your host. Our colleagues will be over the moon when we share your kind words, and we look forward to spoiling you and yours again one day soon.Kind regards,South Seas Island Resort

Dear Daisy,As you discovered, there is always a new discovery in Captiva and at our resort and we are thrilled to find that the various vistas so captivated your attention. We thank you for taking the time to share your stellar review along with your recommendation. It would be a delight to one day host you again and we will be counting the days until your return.Kind regards,South Seas Island Resort

Dear Kay,We are thrilled to learn that our South Seas colleagues treated you so well and we appreciate you passing along those accolades. As you likely heard while visiting the resort, most of our accommodations are individually owned and with that comes some variety in décor. With that in mind, many of our owners are doing upgrades this fall and we look forward to you enjoying a reimaged space the next time we see you.All the best,South Seas Island Resort

Dear Rita,We love here in Captiva all year round, though the season changes in September and we always enjoy the variety as we turn the page from summer. We are thrilled to learn that the relaxing atmosphere served as the perfect backdrop for a restful beachfront retreat and our dolphins certainly appreciate the compliments. On behalf of your many South Seas friends, the pleasure was fully ours and we trust ours is a resort you will find the chance to visit frequently in the years ahead. Until next time.Warm regards,South Seas Island Resort

Greetings Hillary, The fall months are a perfect time to settle in for a relaxing Captiva retreat and we are thrilled to find that you so enjoyed your visit. More sunsets await, and we invite you to hurry back just as soon as you can. Warm regards, South Seas Island Resort

Dear Jim, Let us begin by once again extending our congratulations on twenty-five years of marriage and our best wishes to you and your wife. We take great joy in hosting anniversary retreats, and we thank you both for settling in with us. While we trust our beaches and sunsets were fully enjoyed, we are sorry to learn that we did not better impress. As your comments suggest, we have not been immune to colleagues being out of work for health reasons and the recruitment challenges, and it sounds like we were understaffed on the day of your arrival. We extend our sincerest of apologies for any delays and we hope you take comfort that we have many proactive efforts in place to ensure we are fully staffed. Our culinary colleagues were sorry to learn of your feedback and regret learning that your meals were not better enjoyed. We hope your server offered to have the team prepare another meal and if that was overlooked, we once again apologize. We appreciate your added feedback, and we understand there were missed opportunities. We hope second chances are something you embody as we would like nothing more than another go at spoiling you both with a treasured Captiva retreat. We remain eager to one day welcome you again and until then, we wish you both endless years of health, happiness, and love. All the best, South Seas Island Resort

Dear Wendy, We wish we could take full credit for the dolphins, but we are thrilled that you found much to enjoy even beyond that morning greeting. We appreciate you taking the time to share your marvelous review and as many of our guests do, we hope South Seas visits become an annual tradition for you and yours. Until next time. Warm regards, South Seas Island Resort

Dear Michelle,On behalf of Wyatt and all of us at the resort, the pleasure was ours and we are thrilled to learn that you so enjoyed your relaxing retreat. Captiva serves as the perfect destination to recharge, and we trust this was fully accomplished for you and yours. From our family to you and yours, the pleasure was ours and we invite you to hurry back just as soon as you can.All the best,South Seas Island Resort

Dear Amanda, Learning that you look forward to joining us again leaves us overjoyed and we look forward to welcoming you time and again. Until then, we appreciate your stellar review, and we trust endless photos of the dolphins at play and our stunning evening sunsets will serve as inspiration to plan your Captiva return. Until next time. Warm regards,South Seas Island Resort

Dear William,Perfect is a word that makes us blush though we are so glad to have provided you with a treasured South Seas experience. We thank you for taking the time to share your review and we look forward to you visiting time and again for many years to come.Warm regards,South Seas Island Resort

Greetings,We appreciate the perfect marks and we look forward to spoiling you with another tropical Captiva retreat, hopefully, one day soon.All the best,South Seas Island Resort

Dear Jeffrey, Greetings from Captiva and thank you for sharing your review. We trust endless photos of the sunsets, dolphins and tropical grounds were captured to share with friends and family at home and we hope endless hours were enjoyed on our two miles of beaches. We appreciate your added feedback and regret any service inconsistencies. We hope you can accept our sincerest of apologies and have confidence in knowing that the balance of your interactions truly reflects the first-class service we strive to provide. On behalf of all of us in Captiva, the pleasure was fully ours and we invite you to join us for shelling on the beach, tennis or golf, or perhaps an afternoon of kayaking, just as soon as you can. All the best, South Seas Island Resort

Dear Tracy, Greetings from Captiva and thank you for sharing your review. We value the feedback provided and we apologize if our payment process was at all a surprise. Knowing that our guests will be enjoying the pool or the beach, the cashless system provides value as it minimizes the number of personal items a guest must be mindful of throughout the day. We appreciate it is not for everyone, and we apologize for any confusion, though we hope our team helped in answering any questions regarding pricing. Your added details are received with our full appreciation and when you next join us, we invite you to consider the rental of a golf cart which provides added flexibility in navigating our three hundred tropical acres. Until then. All the best,South Seas Island Resort

What a treat!We appreciate your top marks and we trust your treasured experience will soon have you clearing the calendar and planning another Captiva retreat. Until next time.Warm regards,South Seas Island Resort

Greetings Alberto,Perfect scores always leave a smile on our face and knowing that your visit was so enjoyed does the same. We appreciate you sharing your highest marks and we look forward to you visiting again, hopefully, one day soon.Kind regards,South Seas Island Resort

Greetings Keith, We feel the same way in that we can’t wait to see you again. We thank you for the spectacular review and we invite you to hurry back just as soon as you can. Warm regards, South Seas Island Resort