Khách sạn gần Quần đảo Carmines tại Hayes

"It was everything we hoped for."

"I rarely would give a five star review, this property was so beautiful, beautiful welcoming, and extremely clean. My husband and I enjoyed breakfast every day with a beautiful view of the water & the staff were so friendly and accommodating for all of our needs. A+ for the luxurious towels and amenities. I hope our travels bring us back."

"I am writing to file a formal complaint regarding the treatment I received during my recent stay. While enjoying the water park, I received a call from the front desk stating that I was supposed to have checked out that day. I explained that my reservation was for two nights ending on the 28th and that I had my confirmation number. Rather than verifying my reservation, the front desk employee repeatedly insisted that I leave and stated that she would "hate to throw my belongings out of the...

"Great hotel. Plenty of parking. Friendly staff and there seemed to always be someone cleaning the lobby. The free breakfast had an excellent selection of hot and cold offerings (baked goods, make your own waffle, cereals, etc) and a different egg, meat and potato dish each day. The room was spacious and comfortable and had body wash, shampoo, moisturizer, which I appreciated because I forgot to pack my body wash! Nice indoor pool and small gym. I would definitely recommend this hotel to anyone...

"Maintenance: bathroom shower needs grouting, toilet seat needs tightening Pools: indoor closed for repair, no repairs evident during the 4 days we were there, outdoor pool was cold but usable on the hot days Evening staff excellent and very helpful, morning staff also helpful Breakfast: would have liked more variety for our extended stay"

"Maybe a better choice out of the surrounding hotels but definitely didn't feel like it was as great as most of the reviewers have mentioned. The front lobby appears nice and the staff were very friendly. However, although they maybe had some renovations, rooms still felt a little outdated and small. The bathrooms were small and you could definitely see the wear and tear on the ceiling of the shower and the shower head was very low for a standard bathroom shower. But what I really had an issue...

"It wasn’t too clean when booked room came with microwave and fridge when checked in it was neither ok the room"

"Bad customer service and no hospitality"

"Loved the location. Bearing able to walk to everything. Staff was friendly and helpful. The rooms were very clean. The breakfast wasn’t much and the staff in there wasn’t as good as the rest of the hotel. The hotel overall just needs some updates and upkeep. Starting to look run down, but so was the visitor center."

"Great place for families especially if you are visiting the theme parks. Large pool, arcade, bar, market for coffee and snacks and great nearby dinning."

"What a great little gem! Highly recommend!"

"Our visit was a disaster and we left immediately. I would like a refund due to misleading site."

"The foyer was clean and staff friendly, but that was it. Out towels were dirty, hair and dirt on one. We had to move to 1 bed because to spiders. But then I woke with a bug crawling on me and we left in the middle of the night. Rugs and walls in hallways need lots of repairs! Everything looks old and worn except the3 foyer area. Would NOT stay here."

"Overall my stay was OK. Upon arrival I was not able to check in on time because my room was not available due to hotel being reserved to capacity, which caused me to have a 1 hr delay in check in. The hotel receptionist (Urania)was somewhat pleasant however, made some remarks that my particular room wasn’t ready because I had to wait for a handicap room, I stated I did not book a handicap room. Then, she stated that since I booked via Expedia that, I have the cheapest room, so I had to wait for...

"The property was very outdated and very unclean. We needed a place to stay for the night and it was the only place available last minute. It worked for what we needed but I would not necessarily recommend this place to anyone I care about. The room smelled like smoke though it was a non-smoking room. The air conditioner worked well. There was hot water, but it took a very long time to get warm."

"The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

"I love everything except the carpets petty dirty. Staff excellent 👏 hats off. Breakfast great. Limited parking."

"Worse hotel Iv ever stayed in . Broken ac ,dirty bathrooms ,outdated rooms ,bloody sheets ,3 room moves, a very unprofessional management team spend your money else where this place is a joke. I was very reasonable and respectful never caused an issue the owner is very disgusting hangs up the phone on customers and corporate doesn’t give a solution just very stand offish even lied and said I was still at the hotel when I checked out 8 hours after I arrived . do better ."

"Breakfast was okay."

"I loved the place because everything was close by"