Dear Bahtara,Thank you for staying at El Ben Cabanas Resort during your visit to Caye Caulker. It was a pleasure to host you and to celebrate such an important date for you.We hope to host you again in the near future and again, thank you for sharing your experience.

Dear Mr. Byron It was a pleasure to host you in our Resort. Thank you for sharing your experience and please comeback soon!

Dear Keith,Thank you very much for your review!

Dear John,Thank you for taking the time and share your experience at El Ben Cabanas Resort.We hope to host you again anytime soon!

Dear Morgan,Thank you so much for taking the time and share your experience at El Ben Cabana Resort.We hope to host you back soon!

Dear Mr. Brian,Thank you very much for posting your review.Kindly note that we ensure to have our property clean including the surroundings. We will try our best always to make sure our guests and visitors find our property clean and safe. We will congratulate Tyra for exceeding your service expectations!

Dear Maya,Thank you very much for all your feedback and for staying at El Ben Cabanas Resort.We will address this complaint to each department to reinforce the standard and make it better next time.We are sorry for any inconvenience caused during your stay and we hope in the future you can give us the opportunity to provide to you the service you deserve.Tropical Regards,

Thank Krista for your review!

Thank you for your review!

Dear Michael,We appreciate your feedback! Thank you for staying at El Ben Cabanas Resort and we hope to see you soon!

Dear Dhiraj,Thank you for review!

Thank Jaqueline for your review!

Dear Aggie,Thank you very much for your review. We hope to host you in the near future!

Dear Amy,Thank you very much for your kind words. We are glad to know you enjoyed our property. We hope to host you back in the near future.

Dear Maggie,We loved your review! Thank you so much! We hope to host you again at El Ben Cabanas. You're part of our family now!

Dear Mr. Purnata,Thank you for your email and we are not happy to know that you did not like your stay with us.First of all, we do not offer beach to our guests because we have beautiful mangroves at the front of our property and we want to protect them. However, we offer free transportation to the 2 closes beaches near El Ben. Koko King and Wild Beach.At check in, we inform our guests about the bikes rentals, is the guest who decided. You took bikes and there was no charge to you actually.Our complimentary boat service is very convenient because it is scheduled according with the water taxi arrivals to the island so we can pick up our guests for check in and when checking out. If the boat schedule does not work, we have complimentary drop offs and pick ups to/from the Split to Split area by golf cart.We are sorry to know you did not like our fresh home-made pasta because we use fresh ingredients everyday. We will instruct the culinary team to double check our recipes to keep offering the best quality.Mr. Purmana, we instructed you at check in that the cleaning service is not offered if the guests do not want it or request it. We try always to keep the most privacy possible. Unfortunately the day you came back from your tour we were in the process to finish your room due to the high demand of cleaning requests. We offered you to keep doing the cleaning service but you refused.The AC was working perfectly, when you report it, your remote was not programmed properly by you. It took less that 5 minutes to program the remote. We offered you a room immediately and you refused, when you accepted it was late but we had the room ready for you to make you sleep good since your complain.We do not have a mosquito problem into our property because we spray everyday and the crocodile incident did not happened at El Ben or any other resort on the Island.We are taking this opportunity to reinforced our standards and procedures to make sure we can do it better in the future. Thank you for your feedback.

Dear Mark thank you for sharing your experience during your stay at El Ben Cabanas. We are pleased to know that you have enjoyed your stay!

Thank you, Ms. Alyssa! We hope to see you in July for Lobster Fest! Thank you for staying with us!

Dear Katharine,Thank you for your review. We are currently reviewing your remarks. Thank you for sharing your experience and we definitely will pass your comments to each department to try to make it better next time. We hope to host you again.

Dear Luz Maria,Thank you for your review!

Thank you Mr. Boris. It was nice to meet you and hosted you in our property. We see you next time! We will congratulate all our staff members for their wonderful job!

Dear Tamisha,Thank you for your review! We appreciate it!

Thank you for this review Mr. Sergio. We hope to host you again!

Dear Ms. Arden It was nice to hosted you in our Resort. We hope to see you again!

Thank you for your review Chelsea!

Dear Shelly thank you for taking the time and give us a great score!

Dear Karen,We love to know that you enjoyed our property! thank you for staying with us!

Dear Mr. Charles,Thank you for your review! We are glad to know that you enjoyed Caye Caulker and our Resort.

Dear Mr. Matthew,Thank you very much for staying with us. We will congratulate the staff and thank them for all the great job they do! We can not wait to host you back in our Resort.

Dear Benjamin,Thank you for your review. We are sorry for not exceeding your expectations. Unfortunately we have beautiful mangroves at the ocean front and we want to protect them, that's the reason why we do not offer a beach. However as we explained to you, there's a nice beach around 3 minutes away from our resort where people can enjoy and relax. We do have 2 pools and unfortunately one was out of service when you were here but I am happy to inform you that both pools are in full operation and the pool bar as well.We hope to host you back in our property.

Ms. Valerie we hope to host you again at El Ben Cabanas Resort. Thank you for this wonderful review!

Dear Shondel,Thank you very much for your nice words and remarks. We hope to see you back in our property!

Dear Jencil,Thank you very much for taking the time and write this wonderful review.

Thank you Gary for your review!We have the shuttle to split complimentary for all our guests in case the boat schedule does not work according to the time needed.

Dear Dan Thank you very much for your review. We really appreciate your recommendation and we hope to host you again anytime soon!

Thank you Zoe for your review!

Dear Stephanie,Thank you for your review!

Dear James,Thank you for your review!

Dear Brian,Thank you for your review!

Dear Jennifer,Thank you for your review! We wish we can have a better perspective of what happened to understand why we did not satisfy your expectations during your stay in our Resort. We hope in the future you can give us again the opportunity to provide the service you deserve.

Dear Victoria,It was a pleasure to host you and your family in our Resort. Thank you for your nice Review!

Dear Sandra,Thank you very much for taking the time and give us this wonderful review.We hope to host you again in the near future!

Dear Kaden,Thank you very much for your review!

Dear Suzanne,Thank you for staying at El Ben Cabanas Resort. We love you too and thank you for this great review!

Dear Mr. Santiago,Thank you very much for taking the time and give us your review! It was a pleasure to host you!

Dear Lucy,It was a pleasure to host you in our Resort. Thank you for your review and we hope to see you back at El Ben Cabanas Resort.

Dear Jazmin,We appreciate your review. Thank you for staying with us. We can not wait to host you back in our Resort.

Dear Maya,Thank you for your review. We appreciate it!

Dear Mr. Min,Thank you for your review! We are glad to know that you enjoyed our property. We agree with you regarding the trash by the mangroves and I am glad to confirm that we daily work hard to keep our mangroves area clean and presentable at the front of our property. Since the currents from the ocean brings trash everyday, we do our best efforts to maintain our property clean and our mangroves healthy!

Dear Shari,Thank you very much for your review. We hope to see you back for Lobster Fest in July, 2024. It is going to be a pleasure to host you at El Ben Cabanas Resort!