Khách sạn Ceiba

"Everything was clean and beautiful "

"Staff very friendly, and location convenient. Unfortunately zero sound proofing in the room - we could even hear our neighbor zipping up their suitcase. Sleeping was fairly impossible between planes and sirens. "

"Amazing stay "

"Noisy in the morning. Was awakened by other guests at 330 in the morning to very very loud music!"

"Restaurants near hotel."

"One of the beds was not in a good condition. My daughter could not sleep that night because de bed was inclined to one side. So the next night we had to make reservation in other hotel because of that night experience. "

"The staff talking too loud and blast music from their phone while am trying to rest they left me without a toilet paper they was a stain on the pillow case and the smells on the Confort wasn’t fresh they put me on room 42 which every time someone use the door that bring you to breakfast area then my room door shakes am not sure why I have videos and pictures if you want… I don’t want anyone to get in trouble but speak to them because I know communication is importing in the right tone…also try...

"Hard to find on maps. Uber driver struggled to locate it."

"This hotel is an amazing little gem in the heart of Condado. The room was spotless, beautifully decorated, and had excellent air conditioning. There are coffee shops and restaurants close by. "

"Beautiful place, great location and awesome staff. Near the National Parks, restaurants and shops. Only downside is lack of amenities. Regardless, we would definitely stay again. Highly recommend!"

"Very beautiful and cozy feelings as soon as you walk through check in."

"The hotel was very nice and the staff were plessant "

"Cracking little hotel Perfect for cruise terminal Only a short cab ride away Great staff and lovely quality "

"All the staff were super friendly! Amazing location, I honestly wish I could’ve stayed longer. Loved my time here definitely would recommend"

"Good"

"I have stayed here 3 times; I highly recommend. Very walkable to shops and restaurants. Staff is very friendly, providing exceptional customer service. I have never had an issue staying here. "

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"Bella atención de su personal. Muy limpio el cuarto, el único inconveniente fue la música en lugares vecinos que trata de afectar el sueño. "

"Everything was great except the person at the front desk when we checked in went on and on how many Hilton Honors points we would receive from our stay, and encouraged us to charge everything on the property to the room so we would receive 2X points. So we spent over $1,300 on the property in four days just for that reason when we could have gone elsewhere, only to find out our stay was ineligible for Hilton Honor points since it was booked through Expedia. When I brought this miscommunication...