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"Sharp nails sticking out of the floor and door handle into the bathroom. Gum on the sheets. Hair in the bathtub when we checked in. Woken up at 7am to people talking in the hallways. The only redeeming quality of the hotel was getting comped 1 night out of the 4 we stayed there. Will never be back. "

"The room was clean, showing a little of its age but still comfortable. Staff was good, we’ve been coming here for years, we are noticing it’s hit or miss with the staff, some of them knows us and greets us like family others it’s like they are greeting us for the manual they used in orientation. We are finding the customer service is dropping a little. But still a really good place to stay"

"Such a great experience. Last minute overnights can be stressful but the staff was so helpful. Thank you. Will stay with Sandman in future."

"The hotel was in a convenient location for visiting Jasper and the surrounding attractions. Check-in was smooth, and the staff were friendly and helpful. The room was clean and comfortable overall, with everything we needed for a short stay. Parking was easy, and it was a good base for exploring places like Athabasca Falls, Maligne Canyon, and the Icefields Parkway."

"There was construction on the other side of our room so we were woken up way too early "

"I really liked how convenient the location was—it made getting around very easy. The property had a welcoming and comfortable atmosphere, and everything felt clean and well-organized. One thing that stood out was how friendly and helpful the staff were, which made the experience more enjoyable. The overall setup of the place felt practical and traveler-friendly."

"Overall it was a very good experience."

"The property was very clean and the staff was super nice."

"Hinton is a perfect place to stay for the night and then hit the ski hills the next morning, well-rested - and at a good fraction of the cost of staying in Ja$per. I’m not fussy; I like clean, quiet rooms, hot water, clean sheets and fluffy pillows and good, hot coffee in the lobby the next morning. You get your money’s worth."