8/10 - Tốt
Ziqin
Đi cùng bạn đồng hành
03/06/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pros:
- very nice view of the valley in the hotel and beautiful design of the lounge near reception
- Nice trails to walk in the villa
- Friendly staff at checkin to show around
- Welcome gifts in the room
- The free wellness path experience comes with the wellness room we booked is super relaxing
Cons:
- not a very convenient location comparing to other areas in Tuscany, have to drive more than 1 hours if you want to visit Florence or Siena
- water pressure is not high and hot water temperature is not very high in the room
- The mirror light is constantly on in the bathroom, which is quite bothersome when sleeping since we are very sensitive to lights at night, we talked to the staff about that but they said it’s courtesy lights they have no way to turn it off so we have to close the bathroom door to block it, which is still not convenient for nighttime bathroom access. IMO this courtesy light is not necessary since they also have another sound-control light in the bathroom for night use as well.
- The restaurant experience is not great for the first day. The staffs might be busy and forget to serve us the bread and in-house small appetizer, which makes the dining experiences short and awkward. The second day we were in the restaurant we got the bread and in-house appetizer, so first day they must forget about it. Even after mentioning this problem at checkout time, the staffs didn’t do anything (discount/waive coperto charge) about this.
Ziqin
Lưu trú 1 đêm vào Tháng 5, 2025
