Ngoại thất

Nhận xét về Shangri-La Changchun

5 out of 5
Shangri-La Changchun
569 Xian Road, Chaoyang District, Changchun, Jilin

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 52/111 nhận xét" "
Đánh giá 8 - Tốt. 40/111 nhận xét" "
Đánh giá 6 - Được. 11/111 nhận xét" "
Đánh giá 4 - Kém. 4/111 nhận xét" "
Đánh giá 2 - Tồi. 4/111 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

CHEUK NANG

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
長春地區的良好選擇
Lưu trú 1 đêm vào Tháng 5, 2024
Zoe Yang trả lời vào 27/05/2024
尊敬的客人,您好!非常感谢您百忙之中留下您的的宝贵点评以及对酒店全方位的肯定!您的认可是给予我们最大的鼓励和支持,我们会再接再励,用心致力于完善每一个细节,致力为宾客提供贴心的服务与舒适的入住体验。再次感谢您的点评,我们真诚期待您的再次光临,在香格里拉感受完美体验。

2/10 - Tồi

CHUNLONG

Lưu trú 1 đêm vào Tháng 1, 2024
Zoe Yang trả lời vào 24/01/2024
尊敬的宾客,您好!感谢您选择入住长春香格里拉,并为我们留下点评意见。酒店于2016年完成了全面的升级改造工程,客房以全新姿态迎接往来宾朋。客房内安装国内先进的PM2.5过滤设备、一年四季可调控空调和室内加湿系统,让您享受极为舒适的入住环境。欢迎您下次继续选择我们酒店哦。

8/10 - Tốt

JUNHYUK

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 11, 2023
Zoe Yang trả lời vào 21/12/2023
尊敬的客人,感谢您光临长春香格里拉,并在此给予我们五星好评!能为您带来满意的入住体验,我们深感荣幸。长春香格里拉致力于打造舒适如家的体验,您的满意是我们最大的动力。我们期待您的再次光临!

8/10 - Tốt

Lei, New York

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Located in city center, surrounded by shopping malls, tons of restaurants, very convenient. The entrance gate is "hidden", not in the main road; facilities a little old.
Lưu trú 2 đêm vào Tháng 10, 2023
Zoe Yang trả lời vào 23/10/2023
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 - Xuất sắc

GARY, Havertown

Khách đi công tác
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Have stayed here many times. Always good
Lưu trú 7 đêm vào Tháng 6, 2023
Zoe Yang trả lời vào 24/07/2023
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great hotel for Changchun
We stayed for 2 nights after 4 nights at a skii trip in Songhua Ski Resort. My youngest son broke his leg skiing, and he had a fresh cast. The hotel was super-accommodating with bedding, and had a complementary wheelchair to use. Breakfast buffet is awesome - one of the best, and I've stayed at all the 5+star major brands in Asia. Location was great for nearby Dongbei food or chinese bbq.
Lưu trú 2 đêm vào Tháng 12, 2021
Zoe trả lời vào 07/01/2022
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2021
Zoe trả lời vào 22/12/2021
尊敬的宾客,您好!感谢您选择入住长春香格里拉。我们非常荣幸能够为您提供舒适愉快的入住经历,并将一如既往地为每一位客人提供香格里拉热情好客的服务。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,保障客人和员工的健康与安全。“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。您下次来长春旅行,欢迎您再次选择长春香格里拉。我们期待着您的再次光临!

8/10 - Tốt

Yixuan

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
服務很好 酒店很乾淨 位置很方便
Lưu trú 1 đêm vào Tháng 10, 2021
Zoe trả lời vào 12/10/2021
尊敬的宾客,您好!感谢您选择入住长春香格里拉,并为我们留下点评意见。酒店地处都市繁华处,毗邻卓展购物中心,万达广场,各种美食,商场近在咫尺。距离伪满皇宫仅约3.6公里。酒店距离地铁站仅约600米,距离长春火车站和高铁站仅约3.7公里,距离长春龙嘉国际机场约36.5公里,让您出行无忧。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。我们非常荣幸能够为您提供香格里拉热情好客的服务,欢迎您再次选择长春香格里拉,我们期待着您的再次光临!

8/10 - Tốt

Yixuan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
酒店服務很好 乾淨 商務出差還會再來
Lưu trú 1 đêm vào Tháng 10, 2021
Zoe trả lời vào 12/10/2021
尊敬的宾客,您好!感谢您选择入住长春香格里拉,并为我们留下点评意见。我们非常荣幸能够为您提供舒适愉快的入住经历,并将一如既往地为每一位客人提供香格里拉热情好客的服务。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,保障客人和员工的健康与安全。“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。您下次来长春旅行,欢迎您再次选择长春香格里拉。我们期待着您的再次光临!

10/10 - Xuất sắc

Shan

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good hotel
The hotel was good but a little bit old compare to the others
Lưu trú 1 đêm vào Tháng 10, 2020
COMM trả lời vào 03/03/2021
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our services and had a pleasant stay at our hotel. We will strive to provide guests with better and upgraded service facilities. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 - Tốt

Wendy, Macau

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
酒店位置交通便利,飲食方面也有很多選擇,員工服務很好,很到位且貼心,但酒店內旳餐飲一般,仍有很多要改善的地方,如款式.味道等,座位餐等都應好好調整一下,畢竟也是一間有品牌的五星級酒店,餐飲方面應有相應要求,房間設備稍舊了,可更新一下會較佳,但員工服務確實很好,讚!
Lưu trú 3 đêm vào Tháng 1, 2020
Zoe trả lời vào 03/07/2020
尊敬的宾客,您好!感谢您选择入住长春香格里拉大酒店,并为我们留下点评意见。酒店地处都市繁华处,毗邻卓展购物中心,万达广场,各种美食,商场近在咫尺。距离伪满皇宫仅约3.6公里。酒店距离地铁站仅约600米,距离长春火车站和高铁站仅约3.7公里,距离长春龙嘉国际机场约36.5公里,让您出行无忧。在此疫情期间,为减低病毒传播风险,我们已采取了积极的卫生防范措施,“香格里拉安心守护承诺”专注于顾客所关心的服务需求,在卫生消毒、空气质量、客房清洁、布草洗涤、放心餐饮和会议安全等六大方面加强了保障措施,随时迎接客人平安归来。我们非常荣幸能够为您提供香格里拉热情好客的服务,欢迎您再次选择长春香格里拉大酒店,我们期待着您的再次光临!

10/10 - Xuất sắc

KIDONG

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
편리합니다!
장춘 시내에 위치하고 있고 주변에 백화점이 즐비하고 있어 식사와 쇼핑을 편리하게 해결할 수 있었습니다!
Lưu trú 2 đêm vào Tháng 1, 2020

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
위치가 좋았습니다. 맛있는 저녁식사를 위한 식당을 추천해주셨는데 정말 맛있는 곳이었습니다. 그리고 아침에 공항픽업 서비스를 신청했는데, 예상보다 고급차를 보내줘서 매우 편안하게 공항까지 갈 수 있었습니다.
Lưu trú 1 đêm vào Tháng 1, 2020

10/10 - Xuất sắc

Harry Chi Yao

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2019
Comm. trả lời vào 11/12/2019
尊敬的客人您好!非常感谢您百忙之中留下您的的宝贵点评以及对酒店全方位的肯定!您的认可是给予我们最大的鼓励和支持,我们会再接再励,酒店一直遵循香格里拉统一的管理标准,用心致力于完善每一个细节,我们致力为宾客提供贴心的服务与舒适的入住体验,我们一向本着虚心的态度,接纳并采用宾客提出的合理意见,同时我们会将您的反馈转达给相关部门,再次感谢您的点评,我们真诚期待您的再次光临,在香格里拉感受完美体验。

10/10 - Xuất sắc

HIROAKI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2019
Comm trả lời vào 26/11/2019
尊敬的宾客: 您好! 感谢您选择入住长春香格里拉大酒店,并为我们留下点评意见。我们非常荣幸能够为您提供舒适愉快的入住经历,并将一如既往地为每一位客人提供香格里拉热情好客的服务。如果您下次来长春旅行,欢迎您再次选择长春香格里拉大酒店,我们期待着您的再次光临!

8/10 - Tốt

HOCHEOL

Khách đi công tác
Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 11, 2019
Comm. trả lời vào 26/11/2019
尊敬的客人您好,很高兴您能下榻长春香格里拉大酒店并分享您的体验。对于此次下踏体验,我们希望您能给出更多的意见,我们会虚心听取您的意见,并综合您的意见针对酒店环境设施和服务质量等做出改善改进的措施,您的点评将是我们不断努力不断变得更好的动力,真诚期待与您的再次相遇,以期待为您呈现香格里拉独特至臻的居停体验!

4/10 - Kém

Khách đã xác thực

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Smells bad near the elevators and sometimes in the room. Smells of smoke and also (apologies) “toilet”. Toilet in bathroom is too close to shower - nothing to be done about it thought until they decide to renovate again.
Lưu trú 3 đêm vào Tháng 9, 2019

10/10 - Xuất sắc

Bernard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A great hotel
I enjoyed my stay very much. I loved the comfort and peaceful atmosphere of my room #1620. Excellent, friendly staff.
Lưu trú 2 đêm vào Tháng 9, 2019
Comm. trả lời vào 21/10/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

LEONG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2019
Comm. trả lời vào 21/10/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 - Tốt

JUNQUAN

Thích: Sạch sẽ, tiện nghi phòng
酒店设备有些老,停车场至前台没有电梯,要拿着行李爬楼梯。
Lưu trú 1 đêm vào Tháng 8, 2019

10/10 - Xuất sắc

Sung Bong

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Hotel
Hotel room was very clean room and comfortable for me. They have good and convenient location for shopping and business.
Lưu trú 2 đêm vào Tháng 8, 2019
Comm. trả lời vào 21/10/2019
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
清潔でバスタブとシャワーブースと両方あって良かったです。
Lưu trú 3 đêm vào Tháng 8, 2019
Comm. trả lời vào 21/10/2019
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
公車線路多元,離人民廣場地鐵站走路約10分鐘
下機場後有大巴可以到臨近捷運站。飯店離最近捷運站走路約10分鐘。飯店對面就有商場可以逛逛。離公交站很近,多路公車可直達景點。
Lưu trú 2 đêm vào Tháng 7, 2019

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ
ホテルのサービスは非常に行き届いていて快適でした。価格相応の十分なサービスを受けることが出来ました。
Lưu trú 3 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

Harry Chi Yao

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
服務很好
服務很好
Lưu trú 2 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

TAK KEUNG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

Alexandra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great for a long business trip!
I stayed here for two weeks for business. The hotel offered everything I needed for a longterm stay: comfort, cleanliness, and friendly employees (Duke! He was amazing! My phone was accidentally left on the room service table and taken away, and Duke handled it and found it! He helped us out a lot of other ways too. Excellent employee). The hotel isn’t in the best area for playing tourist, but that isn’t the hotel’s fault! It’s in a business area and is perfect for someone traveling for work. 10/10
Lưu trú 5 đêm vào Tháng 6, 2019
Comm. trả lời vào 22/07/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

yuchun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2019
Comm. trả lời vào 22/07/2019
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
いろいろいいろいろいろいろ合格
Lưu trú 3 đêm vào Tháng 6, 2019
Comm. trả lời vào 22/07/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 5, 2019
Comm. trả lời vào 10/06/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 - Tốt

Khách đã xác thực

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
テレビは、NHKを見ることができます。部屋は広く、ベッドも大きかったです。バスルームは、バスタブとシャワールームの二つがあり、選べるところがいいですね。しかし、トイレにウォシュレットがないのと、冷蔵庫がないのは、マイナスです。
Lưu trú 2 đêm vào Tháng 5, 2019
Comm. trả lời vào 10/06/2019
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2019
Comm. trả lời vào 10/06/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Every time I visit Changchun, I won’t even consider to stay other hotels in Changchun. Shangri-La Changchun is the only hotel I prefer. The hotel located in Changchun City Centre. And all Staff are extremely friendly and helpful. Especially Mr ZENG Kaizhao from the reception; Mr LIU Zhizhong from concierge desk; Ms LIU lili at Club Dinning Room. I will definitely recommend this hotel to family, friends and colleagues.
Lưu trú 7 đêm vào Tháng 11, 2018
Comm. trả lời vào 10/06/2019
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 - Xuất sắc

Kevin

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very good service with staff, good location. good breakfast.
Lưu trú 2 đêm vào Tháng 4, 2019
Comm. trả lời vào 10/06/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 - Tốt

Amanda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Massage services
Three of us have asked for massage services upon check in, they need to call for outside help and we finally got a call at 650pm for the 7pm appointments. We immediately went downstairs to the spa but needed to wait till 715pm because one of the masseuses was stuck in traffic. We also needed to wait for them outside the rooms to get towels and bedsheets ready. The rooms were tiny and filled with large and small stuffs here and there, no music was played throughout the service. Light was not soothing for a professional massage. Even though we started 15 mins late, two of us ended at original scheduled time. The masseuses were not experienced and it was definitely not a relaxing 90 mins.
Lưu trú 1 đêm vào Tháng 2, 2019

10/10 - Xuất sắc

Tung Zoe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Five star service, will come back again for sure!
Perfect services and location, very attentive staff whom have been very helpful as well. Also we were surprised to get a complimentary upgrade for the room as well. Will definitely stay at the Shangri La again!!
Lưu trú 1 đêm vào Tháng 12, 2018
Comm. trả lời vào 11/01/2019
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

rongkuo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
地點不錯,方便前往景點
距離人民廣場地鐵站不遠,但是要從長春站北搭地鐵,知道以後方便很多。人民廣場站附近的偽滿央行(目前是中國工商銀行)頗有可觀之處,但是要銀行客戶才方便入內參觀。
Lưu trú 1 đêm vào Tháng 12, 2018
SLCC trả lời vào 11/01/2019
尊敬的宾客: 您好!感谢您选择入住长春香格里拉大酒店,并为我们留下点评意见。酒店持之以恒地以香格里拉特有的热情好客之道,悉心地了解每一位客人的需求,为宾客提供贴心的优质产品与服务。全新的客房环境系统更是通过室内温湿度的调节以及先进的PM2.5过滤技术,让入住客人可以拥有体感舒适的洁净空气,安享甜睡时光。如果您下次来长春旅行,欢迎您再次选择长春香格里拉大酒店,我们期待着您的再次光临!

6/10 - Được

Wen

Thích: Sạch sẽ, nhân viên & dịch vụ
普通
Lưu trú 1 đêm vào Tháng 12, 2018
Comm. trả lời vào 27/12/2018
尊敬的宾客: 您好,非常感谢您选择长春香格里拉大酒店,并留下您的点评意见。虽然我们酒店受到大部分顾客的满意,但是很遗憾,您对本次入住的体验不是很满意。在您方便时,请直接与我联系wendy.shi@shangri-la.com,告诉我们遇见的具体问题,以便帮助我们进一步提高服务水平和产品质量。 我们期待着能有机会再次为您提供香格里拉热情好客的服务!

8/10 - Tốt

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
very good overall!, good location near Changchun city center.
Lưu trú 2 đêm vào Tháng 12, 2018
Comm. trả lời vào 19/12/2018
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

Byungkug, 서울

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
또 머물고 싶은 호텔
위치가 중심가에 있어서 쇼핑센터, 식당가를 가기가 매우 편리하고 객실이 깨끗하게 괸리되고 직원들도 친절해서 좋습니다. 가격도 합리적이라 추천합니다.
Lưu trú 1 đêm vào Tháng 11, 2018
Comm. trả lời vào 19/12/2018
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

QlSHENG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good hotel and
Excellent hotel
Lưu trú 1 đêm vào Tháng 8, 2018
Wendy Shi trả lời vào 23/10/2018
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

6/10 - Được

Sangho

샹그릴라 호텔 투숙
전체적으로는 괜찮았어요 모닝식사 별도비용 내야되는게 조금 기분이 안좋았어요 공항운행 리무진 있다했는데 없어요 택시 불러준다고 그러드라고요~
Lưu trú 1 đêm vào Tháng 9, 2018
Wendy Shi trả lời vào 23/10/2018
Dear guests, Thank you very much for choosing changchun shangri-la hotel and leaving your comments. Unfortunately, you are not very satisfied with this check in. The hotel management is highly concerned about your feelings, and has been able to connect with the relevant department managers and take appropriate steps to improve our service level and product quality.We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 - Tốt

Masahiro

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
繁華街の中心にある高級感のあるホテル
長春の中心の繁華街にあり便利。設備もハイレベル。ウェルカムフルーツあり。レストランのシャンパレスを利用したが美味でした。
Lưu trú 1 đêm vào Tháng 9, 2018
Wendy Shi trả lời vào 23/10/2018
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

RIXIAN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2018
Wendy Shi trả lời vào 23/10/2018
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

10/10 - Xuất sắc

Philip

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I went to Changchun for a holiday weekend, and the Shangri-La was a great base. The hotel is beautiful, the room very comfortable, the breakfast buffet is excellent and the gym is good. I didn’t have a chance to use the pool or spa, or to enjoy the lobby bar, all of which looked very good. The neighbourhood is lively, there are elegant shops and malls, but also some street food and more local life close by. It’s very close to a subway for exploring further. The service was very well intentioned, with a couple of minor stumbles: at one point three concierges but nobody noticed me to answer a question; my breakfast table was given away while I was getting more food...but as I say overall good and friendly service.
Lưu trú 3 đêm vào Tháng 9, 2018
Wendy Shi trả lời vào 23/10/2018
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

4/10 - Kém

Ismo

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Good hotel but be carefull not to be charged twice
Basically, good hotel and excellent location. My biggest complaint is that I used Hotels.com reward-night, so my stay was paid. Hotel wanted to charge me full price, and they reserved 200 Euros from my credit card, and still, after 2 weeks, they haven't released it.
Lưu trú 1 đêm vào Tháng 9, 2018
Wendy Shi trả lời vào 14/11/2018
Dear guests, thank you for staying at Shangri-la hotel,Changchun! You mentioned something about the refund of the deposit we very seriously, once again apologize to you. We will communicate with related departments, improve the service quality and strengthen personalized service for each guest. We also will continue to listen to your guest, let you feel at home! Look forward to your coming next time.

8/10 - Tốt

DUK SANG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
시내중심의 교통이편리한 호텔
시내중심의 쇼핑하기 좋은 위치에 있으며 주변에 식당도 많아서 이용허기 편리함.
Lưu trú 3 đêm vào Tháng 9, 2018
Communacation trả lời vào 19/09/2018
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!

10/10 - Xuất sắc

Mircea, Boston

This hotel is up to the highest western standards, great room, great location for Changchun, clean, and excellent breakfast. The lounge was also very well staffed and always had items out for a quick snack, excellent place for working. I also chose this for the gym (stayed for 7 days), which had treadmills, weight-lifting stations, so overall I would definitely stay here again.
Lưu trú 6 đêm vào Tháng 7, 2018
Communacation trả lời vào 05/09/2018
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Clean hotel, staff not so good, horrible traffic
It’s not like a typical Shangri-la hotel I stayed at befor, the service at the front desk wasn’t so welcoming, we arrive at around 2am, they might be tired to show their patience. The room is ok, a bit old though. We booked a “big-bed” room, I think it means king size bed, but the bed is made by two twin beds, so there is a gap in the middle which made us no too comfortable. The horrible thing I have to mention is the other day when we want to head to the train station, we waited 20 minutes for the taxi to come, and another 20 minutes to just leave the hotel area. because the traffic around the hotel was so so bad! Especially at the parking entrance, the back gate when people coming off the bus or taxi. So I really suggest you to plan your trip earlier when leaving.
Lưu trú 1 đêm vào Tháng 8, 2018
Communacation trả lời vào 14/09/2018
Dear guest, Thank you very much for choosing Shangri-la hotel,Changchun and leaving your comments and opinions. I'm sorry to say that you are not satisfied with your stay. The hotel management attaches great importance to your feelings, and has seriously communicated with the relevant department manager about this matter and taken corresponding improvement measures to further improve our service level and product quality. You are welcome to contact us in advance when you check in next time. We will do our best to arrange a car for you in advance. We apologize again for failing to meet your expectations. We sincerely hope to welcome you again.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
中国一のグレートな朝食
毎回感心していますが、朝食が非常に素晴らしいです。バリエーション、それぞれの質ともに中国国内では一番だと思うほどです。長春エリアでは、このホテル以外に選択肢はないでしょう。 部屋も非常にきれいです。今回、たまたまゴミが落ちていましたが、何度も宿泊しているなかそのようなことは普段ないです。 また、Wifiも優れています。他の中国のホテルより太い回線が用意されているようです。通信速度は非常に早くストレスなく使えます。
Lưu trú 2 đêm vào Tháng 8, 2018
Communacation trả lời vào 05/09/2018
103/5000 Thank you for coming to Shangri-la hotel, Changchun and give us a good reputation! We feel honored to bring you a satisfying experience. Shangri-la hotel,ChangChun is committed to creating a comfortable home experience, your satisfaction is our biggest motivation. Thank you again for sharing, we look forward to your visit again!