Khách sạn Channel Lake

"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Pool could use a good cleaning."

"Very charming hotel! A great location and amazing price. We definitely want to stay next time we’re driving through town!"

"Nice Breakfast buffet"

"The room was clean, the beds was wonderful."

"Very friendly and helpful staff"

"Breakfast was minimal."

"Clean room, polite staff"

"Nice, clean hotel with great amenities. Although I didn't check everything out during my stay, I do know they had a good selection for the continental breakfast. The staff was friendly & courteous too!"

"Power was out are reservation was cancelled"

"Everyone was so helpful"

"I would definitely recommend. The property could use an update but it was clean, convenient (good location and close to restaurants and shopping), and the staff was friendly and attentive to needs. I would book again."

"Good clean room. But people often gathered around the entrance at various times gives a bad impression and made us feel uncomfortable."

"breakfast was wonderful"

"Our room didn't feel clean even though it looked clean.I don't know how else to explain it.The front desk person was very nice.When we checked in and very helpful. I guess what i'm trying to say is the age of the property definitely matched the experience."

"Parked a Stinky dumpster in Handicap parking spot. trees, shrubs and grass needed to be attended too. Our room was missing a lounge chair. It was in pictorials of the rooms but ours had none."

"We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...

"Good"

"Arrived to the front desk at about 4:30pm on a Saturday to check-in and proceeded to wait approximately 20 minutes while the clerk discussed someone's reservations on the phone. There was another staff member sitting off to the side who disappeared. Finally get checked-in to discover one of the two elevators is out of order. I was on a tight schedule and needed to change before getting to a 5pm event. Room was fine. Much of the parking lot was torn up and being repaved as well. Overall not...