Search Hotels Near Chapel Lake, Louisville

"The staff was very friendly and helpful. I particularly noted the hospitality and helpfulness of Markie on May 10th. "

"Pond was nice lights in elevators needs work my room had no tv remote grab handle in tub is about to come off we went to the pool and no clean takes to dry off three times"

"It was awful no toilet paper in the room. The office was closed half the time you had to call them if you needed something. The bugs roaches were terrible spiders. I will never ever stay there again. The remote for the TV didn’t work half the time. The staff was rude. They wouldn’t clean our room. We couldn’t hardly get clean towels. I’m just never gonna stay there again. "

"Decent cheap stay"

"The breakfast was great. The area could have been bigger to accommodate guest better, however it worked! Room was clean and spacious for what was needed. "

"The night staff was amazing super helpful and very friendly. The gal on the morning shift seemed annoyed both days. She seemed to be irritated by the eggs someone had dropped on the counter, it wasn't until I grabbed a napkin and picked it up that she even said good morning to anyone. The 2nd day after a long long day we arrived only to find the key cards weren't working that was quickly resolved. The first night we arrived we had been driving for 10 hours so we went straight to bed, the next day I found 2 pills on the floor (thankful my kids are older) and beer cans in the trash (which probably contributed to the smell in the room), tabacco spit all over the trash can. Which left me to believe the room had not been cleaned (if these weren't done the bedding probably was not eaither). Parking was a nightmare even with the extra down the road. Hotel is located in a nice area with lots of shopping and dinning which was a plus. The pool was also very nice (no towels though front desk made me go track down housekeeping). "

"The room stunk so badly. It would have been fine other than that, but the smell was hard to bear."

"The first room we were given had not been cleaned. We went to dinner and they had our room cleaned by then. Breakfast was ok, there was not enough staff to keep up with breakfast demand. We had to wait on a lot of things to be restocked"

"Front desk woman and Nick the night clerk were helpful and friendly. Your waitresses in the restaurant were very friendly. Food was fine. Great lobby."