Search Hotels Near Chapelle Notre-Dame-de-Lourdes, Montreal

"The hotel was in a good location for accessing the area. The amenities in the room were decent although beds were small, so sharing a bed was not ideal. Breakfast could have been better if it had less bread products and cake and a small selection of hot foods would nice."

"Breakfast was lovely. The room was very nice and unlike anything I'd been in before. The checkout process was very smooth and I was able to retrieve my bag later in the day after leaving it with them. 10/10"

"I asked at the front desk whether we were entitled to complimentary parking, and I was specifically told that we were and that I only needed to exchange the parking ticket at the reception desk. However, when I checked out, I was charged for two nights of parking, even though I only used the parking facility for one night. At that time, I was informed that the manager would contact me to resolve the issue. It has now been five days, and I have not received so much as a phone call. This level of service is extremely disappointing."

"Towels were dirty."

"Very convenient location and friendly and helpful staffs"

"The staff was friendly and super helpful in giving me directions. I was traveling alone so the polite staff was really appreciated. I would also recommend the hotel based on its location. I had a great time in Montréal."

"Our stay at this hotel was mixed. The room was clean, spacious and well maintained. The heated swimming pool on the rooftop was wonderful with clear views over the city. In particular, at sunrise and sunset, it was magical. However, our stay was spoilt by the breakfast situation. We had booked a buffet breakfast but the first two mornings it was a la carte with a very limited choice, but on the third day, it was buffet style with a reasonable choice. The main problem was that a few staff, not all, were rude and lacked basic customer service skills in the breakfastarea. We had to make a complaint to the staff manager who was apologetic and kind. The staff at reception were welcoming and hospitable. If the breakfast customer service be improved, it would be a really lovely hotel in a great location."

"Great location, comfortable beds and"

"The buffet could perhaps benefit from the addition of scrambled eggs and sausage. But the staff and service were superb."