Khách sạn Charlack

"The hotel appeared to look clean. However, upon arriving there were large crackers/chips in the floor by the air unit in the room. Additionally, one of the elevators had what appeared to be puke/stool. The front desk attendant was notified and 4 hours later it was still not cleaned. The next morning it was wiped up but not cleaned and the 3rd flood had the same puke/stool on the floors outside of the elevator for 3 days. The room provided 2 towels for 2 adults & 1 child and when asked for more...

"Hotel is next to the highway and the airport, so not a pretty area but noise was not a problem"

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"

"The room was very clean and the staff were kind and helpful."

"I had a very disappointing experience during my stay at Hyatt. There were multiple miscommunications from the start. I was informed upon arrival that there was no self-parking available, and I was charged $50 plus tax for parking, which was not clearly explained beforehand. The staff’s behavior was quite cold and unhelpful. They did not properly explain important details about the stay. For example, I was told that breakfast was included, but I was not given clear information about how or where...

"Kelly & the other staff were wonderful. You breakfast options are great!"

"The staff member watching the front desk overnight was extremely rude. I will not stay here again. Everything else was great but this person made the stay terrible. DO NOT RECOMMEND!"

"Best hotel stay ever! The kickback meals are delicious and saved our family so much money! Adults get 3 free alcoholic beverages per night. There is a soda fountain at breakfast and the kickback. The pool was huge! My kids loved the 2 hot tubs! "

"If possible I will always stay at a Drury Hotel. The buffet breakfast was actually good and I didn't even know that dinner is included. And it was actually good too. The hotel was wonderful and the staff were very friendly and helpful too. "

"Super te encuentra los mejores precios y bas a la segura no tienes que andar preguntando"

"Yes"

"The breakfast menu was fresh."

"We stay here all the time. Never had a problem from anything!"

"Hotel was welcoming, pool was nice for kids, meals were provided and access to highway was very good. Staff was excellent and helpful"

"Front desk staff was very helpful, the manager went above and beyond to help me with a mistake that I made on the reservation. Everything worked out perfectly! "

"Clean room, sufficient breakfast, quiet for sleep, staff was great."

"The facility is quite old and is in need of of a major upgrade as well as an extensive remodel. They are fortunate to have an excellent staff who are both professional and personable."

"The breakfaat was average, thou fresh. There was enough street parking nearby, safe."

"Complimentary breakfast was decent, the freebie dinner and drinks was nice too. Very safe feeling area, very nice room. Extremely clean, and the staff was great. One of the better hotel experiences I've had in general."

"It was good."