Khách sạn Charlestown

"Everything was good. I have a good time and feel safe at the hotel. "

"When checking in the guy at the front desk knew absolutely nothing. Couldn't tell us how the restaurant was next. Door couldn't tell us where the grocery store was just down the street. I didn't know anything how to run the TV and the is that it? It's not ready for hotel.I can hear the people walking upstairs by the creaking of every step they make on our ceiling"

"booked a double, upon arrival was put in a single"

"The staff was courteous and polite, and overall you get what you pay for. The room was decent, but not as clean as I would’ve liked. The floors looked like they hadn’t been mopped in a while. I’d stay here for one night, but probably not longer."

"Furnishings somewhat worn, but staff was excellent."

"The room was average size, had everything you'd need but wasn't as clean as I'd expect. The kitchen floor was sticky in spots, until I wiped up whatever had been spilled. The faucet in the bathtub was extremely hard to turn on, but once I got it on, there was plenty of hot water and great water pressure. The bed was super firm, my hubby didn't seem to mind but it was too firm for my liking. The AC worked well, the fridge was cold, the freezer freezing. All in all it certainly wasn't as bad as...

"Employee not available at check in, requested rooms on same floor and air conditioner didn’t work "

"Room was very clean and comfortable. Elevators and ice machine were in a centrally located area which was convenient. Staff was available and helpful. Parking was convenient and safe. Breakfast was overall OK but was disappointed they ran out of some food and milk on one morning which limited options. They also close the breakfast 30 minutes early. For those that were late arrivals they were out of luck!!"

"Breakfast was pulled out from us when we went to eat !"