Khách sạn Charlton

"This was deemed a non smoking room. It smelled of heavy cigarette smoke. I came to Saratoga because my son had emergency surgery. I was exhausted by the time I got to my room, so I did not request a replacement room. I have stage 4 cancer, so this was very important it was a non smoking room. I was completely uncomfortable and left at 5:30 am. I explained to the agent at the desk and she just said ok. I was very uncomfortable and disappointed."

"Great location!! Very clean and staff is very helpful"

"This property is located beautifully downtown to all shops and restaurants. Front desk staff was amazing."

"Every thing was expected. Coffee was terrible, wish there was a keurig in the room."

"We had a 2 queen bed suite, and it was perfect with kids. 2 queen beds, pull out couch, and a mini kitchen. Rooms were very clean. Staff was extremely friendly. Would definitely stay there again if in the area."

"We were there for a very short time, but the room was filthy. There was brown smudges on the bed, the room smelled horrible, it was just generally not clean whatsoever. We arrived late, and departed early, but given the cleanliness, I would never stay here again. Its unfortunate as its hard to find places where I can stay with my pet, but it really was disgusting."

"This was a terrible experience. The hotel itself did not feel safe, people outside were doing drugs and alcohol at all hours. The refrigerator did not work, the tv did not work. The front desk refused a refund, the owner hung up on me when I called asking for some type of refund. The bathroom ceiling looked like it could cave in, the shower had rust stains. Stay far away from this hotel they should be shut down."

"Friendly staff. Tired furnishings and finishings. Missing curtain, broken toilet seat, no hair dryer. Hotel is in very poor condition."

"Gorgeous hotel,but very pricey"

"No complaints! The room was spacious and clean. Breakfast was slightly different on each of the mornings we were there and plentiful. Recommended!"

"One night stop in route for family gathering. Staff was welcoming, attentive and helpful. Hotel was clean, bed was super comfy and breakfast had enough choices for a picky eater."

"Welcoming host, well-designed rooms; fantastic breakfast! Very helpful staff - including helping with bike storage."

"N/A"

"Excellent stay. Thank you!"

"Parking lot is well lit and the hotel is clean. All of the staff is very friendly and accommodating."

"The room and hallways were very dirty carpets were nasty and one of the sheets on the bed has either blood or poop on it. It's was disgusting, only reason we even stayed was because the 2 kids were out cold and it was midnight. Never ever again."

"Very much a “budget at best” place. Dirty and kinda gross, everything was slightly broken, even the K was falling off the “front desk” sign. Pay the extra $10-15 for one of the nicer places. A/C worked well, WiFi did not."