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"Overall, the stay here was fine, however I personally would not stay here again, as I had an off putting experience before I could even check in that rubbed me the wrong way. Outside of that- a hotel, is a hotel, is a hotel. I’d recommend this hotel if you’re visiting to see Broadway like I was; as it’s literally a walk around the corner. There’s a cool dispensary across the street if you’re into that and it’s located a few blocks away from Times Square. There’s many food options within walking distance and many places to shop."

"We had a wonderful stay!! We loved the fact we had a room that accommodated our family. Our boys had their own space and as parents we had ours. Staff were super nice and helpful. We love the location!!!! We hope to come Back and visit soon!!! 🤗"

"The hotel is showing signs of wear and neglect. It clearly underwent a facelift a few past, the materials used and installed were not designed to last. Small items were also unaddressed, like we did not have enough towels. In the end it was expensive for the conditions. The location is great."

"The moment I walked in staff informed me that they never offered valet services, and two minutes later a valet showed up. Our room smelled like mold and the bathroom had a strong urine odor. Ohhh not to mention the clogged tub! We had a terrible experience at the Hyatt Hotel."

"Just a very old run down hotel "

"Great location! Great city!"

"I was expecting this hotel to be awful bc it was inexpensive but it was clean and much more spacious than regular nyc hotels. It’s olddd but excellent location!! I’d def stay again. It’s one of the least expensive options and so convenient "

"Room was small but fine. Elevators were extremely small and very noisy. It’s an old hotel, so it’s to be expected, but if you’re claustrophobic take the stairs."

"Outstanding hotel. Checking in was friendly and professional. Cleaning staff exceptional and what I noticed is all the staff was happy. Quiet, clean room. Car service was wonderful to the airport and comparable to uber in price. Location perfect. Visit the rooftop bar. Tasty appetizers and beautiful view. Plenty of shopping and restaurant choices. Korea Town in walking distance and amazing eating places there."