Khách sạn Cheng

"I booked a suite room, but unfortunately the experience was very disappointing. The room was dusty and did not appear to have been cleaned properly. There were no towels or tissues provided in the room, and I had to contact housekeeping to request them. The pillows also had an unpleasant smell. At around 12:00 AM, the room experienced a power trip. After I called the front desk, an electrician was sent to the room. However, the issue was not fully resolved. One of the lights could not be...

"チェックインが21時になり、夕食をメインダイニングでいただきました。食事の際にビールをいっしょに注文したかったのですが、アルコールは注文できませんでした。同じフロアのバーで提供されてるとのことでした。食事といっしょに冷たいビールで乾杯したかったのですが、とても残念でした。宗教上の問題なのでしょうか？ それ以外は、ホテルも新しく、きれいに清掃されておりましたし、満足な滞在でした。"

"Value for money, connecting with host is a issue"

"During my recent four-night stay. The Wi-Fi was consistently unreliable, and despite my reports, the issue was never addressed. I was further inconvenienced by an unannounced policy of changing credentials every Sunday, requiring a front desk visit to reconnect. Most critically, my account was prematurely deactivated on my third night. During this time, I could not contact staff because my in-room phone was non-functional. Additionally, my room keys frequently failed to work."

"Nil"

"This hotel have good location & close with many tourist attraction. The room is clean and quiet. "

"Better than expected. Family room is suitable for kids. Pool’s 100/100. Feels like a boutique hotel - don’t expect 5 stars facilities and finishing but it’s great for the price. 3 things stood out - aircon and warm water supply are perfect, bedding and cot (proper baby cot!) were great too! And the staff try to help (e.g., early check in)."

"Cleanliness"

"Though this is not 5 stars hotel but amenities should be functional. Upon check in, realize safe and fridge both no working. Kettle connected to a faulty socket too. Connecting to hotel WiFi was greeted with security warning on Android phone. Asked for an additional towel as we travel with a kid, once with room service staff then called front desk, but the towel never come. All towels are old and with holes but not a big deal. However, the aircon is surprisingly configurable to how I want it to...

"The hotel staff is very nice and helpful. The location is really good, which is the biggest highlight of the hotel. The night market is right by the hotel. However, we stayed on Thursday and didn’t know the night market is only available on Friday, Sat, and Sunday. There is plenty food options within short walk. So we didn’t feel we missed much. The room itself could use some update, especially the bathroom. Overall, our stay is pleasant, and would recommend this hotel if you want to experience...

"Everybody was amazing. One of the best stay ever. I came in with my kids and wife and felt at home. Truly exceptional staff."

"Property is abit rundown. But the water park is the best ever for my kids. So many slides. I got one free ticket for the water park, courtesy of the hotel staff. Location wise, the hotel is very near to the highway exit but abit far from Melaka town. Will definitely visit again."

"Staff and property on point. Gladly stay there anytime"

"Amazing, brand new. The build shows optimism. Very luxurious! Breakfast had vast choice for all."

"Loving the stay"