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"Lobby is a big mess, they are doing a kind of renovation. No shower cap in their amenities kit! "

"Hotels.com tells you parking is $25 per night. But according to staff at the hotel , if you go through the Marriott site there is a less expensive way to book parking, which they would prefer you do. They were not happy we showed up without doing that, but pointed us to spothero, which was less than the $25/night."

"TV remote not workibg"

"As Expedia VIP members who frequent luxury hotels, we were extremely disappointed by the service here. We called twice in advance two weeks before and the day before to confirm that engagement photos were permitted for guests. Despite this, staff interrupted us three separate times during our shoot to demand ID and room numbers. It was unprofessional and felt like harassment, especially after we did our due diligence to follow every rule. While the historic look is beautiful on TikTok, the service does not match the aesthetic. We expected much better for such a significant life event. March 1, 2026, room 106."

"Staff were friendly and informative. They were able to answer all my questions about the area, providing very good information. The hotel is very nice. It was a good stay."

"I’ve stayed here last Fall which is why I chose this again. Great staff and very quiet rooms."