"The night i stayed check in was smooth and i was happy to notice an Applebees and McDonalds in the same lot which was great for my daughters and I. Around 1030pm the room above me sounded like someone was jumping off the furniture and was going to come through the ceiling. I let it go on for about an hour until they woke my daughter up who was so scared she was crying. I went to the front desk showed her my audio recordings of the jumping and she handled it right away! I wish i caught her name but she was so sweet, understanding, and even called my room to check if the noise stopped which it did immediately! Thanks to her i had the best sleep i had in days!!! I truly hope she gets proper recognition because as a single mom just trying to treat my girls to a mini get away she made sure my only issue was resolved. We will be staying here again in the future! "