Khách sạn gần Vườn Bách thảo Chicago tại Chicago

"Impossible to cancel reservation I made reservations through Expedia to stay here for a trip to visit family. Note at the time I made the reservations there were no notices that the reservations were refundable. Up to this point I've never had an issue with a hotel in which I couldn't cancel the reservation and get the full refund as long as the cancellation was made in advance of the check in date. A week after making the reservation, we got word of a family emergency and I immediately...

"No pool or outdoor area as advertised."

"Rooms are dated with old furniture, old appliances. Old carpet. Noise level high. None of staff in uniform, didn't appear to be a franchise run property, though it falls under Wyndham. You can get a much better place with just a few additional $."

"The breakfast menu was fresh and complete each morning - the staff kept everything full and clean.The kitchen seemed to have everything needed."

"Everything was good!"

"Requested early check in but instead Check in was late. Nothing to keep us busy while waiting, not even a drink. Not even a check in on all of us sitting at reception. Check-out was bland like nothing happened the day before. Customer service is definitely wanting... No offer to delay check out or even get some feedback on how the inconvenience could be rectified. The hallway ceiling, walls and floors need renovation."

"Good location and environment. Staff is very nice."

"Breakfast so good. Very clean nice neighborhood"

"Clean room,great food "

"Terry at the front desk was excellent! She helped me with a complicated stay involving my elderly parents who were ill and had to leave early."

"Great hotel in the north burbs! Stayed 1 night for the Charlie Puth concert with my daughter. Staff was AMAZING! I'd definitely come back for a little weekend getaway 💓"

"Enjoy the hotel "

"Always a great experience. The staff makes the hotel amazing. Thank you to Jaime and Natalie. You are greatly appreciated !!"

"Helpful staff. Clean rooms!"

"Good location and a fairly well kept property. Breakfast time can be either extended or adjusted over the weekend."

"'"

"Even the smallest hotels give two complimentary water bottles. Here, we didn’t get any, and they didn’t even have tap water available downstairs."

"Clean room. That’s about where the positive feedback ends. We received the wrong type of room that we had reserved and prepaid for. I overheard a staff member telling another customer that they were sold out, and because we were pressed for time we decided to keep the incorrect room that we were given. Toilet area in the bathroom was incredibly small- so small that my husband and I would have to either keep the door open while using the bathroom or step into the shower in order to close the...

"A very well priced motel in a very expensive area. Good access to downtown Chicago via the El as the motel is only 10 minute from the station. It's not a fancy motel but it was, for the price, very nice."

"When we checked in there was a flyer/letter stating that water would be cut off between 8pm and 8am without any notice. It also took an incredible amount of time to check in. Later while we were laying in bed I noticed a strong cigarette smell. I called the front desk and was put on hold for 15 minutes. I could hear the lady checking in guest after guest after guest. She never acknowledged me again. I could also hear her offering guests water, discounted breakfast and more for the...