6/10 - Được
Melissa, Van Alstyne
Đi theo nhóm
21/12/2025
Thích: Tiện nghi, dịch vụ
If I could ignore the physical condition of the room, and could just rate the staff, id give 5 stars! Unfortunately, I cannot. Upon arriving to the room, i noticed the tops of the chairs in my room to be utterly destroyed and the covering peeled off about 8 inches down each chair. The sofa bed was broken and fllen in the middle and filthy dirty. There was mold in the bathroom and along the tile of the shower, there was a section where there was black mold and holes in the drywall. We were told the ice maker was making ice but no ice was available. I used the "gym" and discover the eliptical was broken, and the display on the other was not working. The tv remote was out of battery and the window sil was so full of dust that I doubt it had been cleaned in weeks. A young lady was trying to paint over the places everywhere on the hallway walls for spot painting. Everything seems old and worn out but the price remained high. Once agin, staff was super nice but it did seem they were working past what they had to work with. If the owners updated the property.
Melissa
Lưu trú 3 đêm vào Tháng 12, 2025