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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
Travelers find a welcoming fireplace in the lobby and a gym for workouts at this value-focused hotel near shopping destinations, with staff ready to assist.

Choose dates to view prices

SureStay Plus Hotel by Best Western Chicago Lombard in Highland Hills offers practical comforts like a free breakfast buffet. Relax by the lobby fireplace, work out in the gym, use the 24-hour business center, or visit the on-site deli. Multilingual staff ensures a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is 2.435.031 ₫
2.702.398 ₫ total
includes taxes & fees
3 Jun - 4 Jun

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About this property

SureStay Plus Hotel by Best Western Chicago Lombard

  • Hotel located in Highland Hills
  • A free breakfast buffet, a fireplace in reception and a gym are just a few of the amenities provided at SureStay Plus Hotel by Best Western Chicago Lombard. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour business centre and a snack bar/deli.
  • You'll also find perks such as:
    • Free self-parking
    • Express check-out, a 24-hour front desk and multilingual staff
    • A TV in reception, a lift and luggage storage
    • Guest reviews speak highly of the overall value, helpful staff and proximity to shopping
  • Room features
  • All 127 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with Netflix, streaming services and premium channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is SureStay Plus Hotel by Best Western Chicago Lombard pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Chicago Lombard?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Chicago Lombard on 3 Jun 2026 start from 2.435.031 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western Chicago Lombard?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Chicago Lombard?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Chicago Lombard?

Checkout is at 11:00 AM.

Where is SureStay Plus Hotel by Best Western Chicago Lombard located?

Located in Highland Hills, this hotel is 0.4 mi (0.7 km) from Yorktown Shopping Center and 2.2 mi (3.5 km) from Advocate Good Samaritan Hospital. Lilacia Park and Oakbrook Center Mall are also within 6 miles (10 km).

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1872 out of 2746 reviews
Rating 8 - Good. 538 out of 2746 reviews
Rating 6 - Okay. 191 out of 2746 reviews
Rating 4 - Poor. 77 out of 2746 reviews
Rating 2 - Terrible. 68 out of 2746 reviews

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by how nice this hotel was. Location was good. Breakfast was well managed.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ericson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, great breakfast!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

zargham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good staff and ample parking
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a renovated room, very clean and nice. All the staff was very friendly. Breakfast was great! Parking lot was well lit, and felt safe. Would definitely recommend this place to stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tausha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Edna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff amicable and knowledgeable of the area. I will certainly consider staying here again when back in IL.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elijah

Liked: Cleanliness, property conditions & facilities
Great stay! Clean room, pleasant hotel staff, and a convenient area with lots to do!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast, comfortable bed. Fantastic hotel for a cheap price. Great bang-for-your-buck.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and rooms were good too. No complaints. Breakfast was good too. I will be stopping by again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Merriem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to find a clean hotel that’s affordable! The breakfast was decent, the staff is friendly, and although the building is not perfect, you can tell it receives regular maintenance and some good old fashioned elbow grease
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, great breakfast. Would stay here again!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Kuulei

Liked: Staff & service
Breakfast was great, rooms are small but comfy. Great price for what you’re paying for. Excellent customer service!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
Staff excellent, congratulations
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mithlesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is clean. Nice location. Fresh Breakfast. Nice staff. Great place to spend the night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice, the hotel was very comfortable and clean, and breakfast was good. I would definitely stay there again!
Stayed 1 night in Jan 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Impressive attention from all the staff, clean breakfast area, in general everything is fine, for the price you can't ask for more. I congratulate you
Breakfast
Every day new breakfast
Room doors
Corridors in the room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable Hotel. This was my third stay there and it's always been the same. No complaints.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice , very quiet, the breakfast was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa Deloris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was and is always fresh. Room was great, very quiet. Air conditioner worked well, however, its still a little cold from winter, but the heat was great.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a clean place to stay for a reasonable price. It fit the bill in both areas!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities
great staff clean room good breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night a lot of noise from a child in the hallway at 5 am otherwise it was an affordable option near the pricier hotel nearby where i was at a conference - I like having breakfast as part of it makes every thing easier
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Comfortable, quiet and helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Every morning, housekeeping is mopping and vacuuming the common areas as well. Stayed over a week and room was clean thoroughly. Nice front desk and easy check in.
Stayed 9 nights in Mar 2026