"Ignore the people that find fault this is a beautiful place, nothing is too much trouble for the staff. The food is very nice and a really good selection. It a buffet type of food, some reviews stated the food was like warm blah blah blah service is not brilliant .... They cater for lots of people for heavens sake and are humans. .... Pay a huge amount more and try the 4 seasons or something similar or don't go anywhere. This place is worth every penny"
"I am also extremely disappointed with Expedia. Their customer service was terrible and they failed to properly help us when we needed them most. Despite explaining the unacceptable conditions at the hotel and providing evidence, we felt that our complaints were not taken seriously and that Expedia simply passed responsibility back to the hotel.
As a customer who booked and paid through Expedia, I expected Expedia to stand behind the service they sold and protect their customers when something...
"Dafür, dass es ein 5 Sterne Hotel war, hat und der Flair gefehlt und nicht den Eindruck eines 5 Sterne Hotels gemacht.
Machte den Eindruck nach Masse.
Zum sitzen beim Frühstücken eher ungemütlich.
Hotel ist sauber. Da gab es nichts!
Frühstück könnte mehr Auswahl haben.
Fitness, sehr Sperrlich ausgestattet..
Hotel ist weit weg vom Schuss, von Restaurants und sonstiges. Zim Glück hatten wir ein Auto. Parkplatz gab es genügend."
"Sold itself as a 5 star resort but it was old and tired. Indoor pool and gymnasium were in terrible condition. Outdoor pool was closed at 6pm every day, which made it impossible to use after a hot day of sightseeing. The room was okay but didn't meet the standard we expected."
"The hotel is located on a beautiful part of the island and the highlight was the private seating by the beach bar. Very peaceful and scenic. The food was not great. The Zatar restaurant was the exception and was an excellent dinner. The shades in the rooms are not darkening at all. It feels like you are sleeping outside once the sun is up. Also we switched to a sea facing room bc the traffic on the city view side kept us up. The kids did enjoy the slides and the entertainment."
"The view was amazing, I booked a garden view and was given a view of the sea, pool and mountains further away. The area was quiet and a short distance to the beach where there are lots of surfers.
The pool was very shallow for swimming in and like a warm bath with the heat warming it up.
Apartment was spacious, clean, had comfortable beds. Bathroom had general ware and tear but clean and of a good standard. Full size oven and microwave which is excellent for longer stays. Fridge and freezer at...
"The staff were all excellent and very helpful and friendly.
The food was good and lots of choice with the breakfast being my favourite.
Although it stars putting towels out was not allowed we watched from our balcony each morning to see people doing it from very early then disappearing back inside."
"Amazing hotel!!! We traveled for one week with 2 kids and this hotel has everything for best experience for families. Definitely we will back again!!! Thank you!"
Giá thấp nhất mỗi đêm dựa trên kết quả tìm kiếm trong vòng 24 giờ qua cho 1 đêm lưu trú cho 2 người lớn. Giá và tình trạng phòng có thể thay đổi. Có thể áp dụng điều khoản bổ sung.