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"The staff of this hotel were excellent, from the greeting of the receptionists, to the cleaners and breakfast staff to the checkout. All service levels were excellent. The hotel itself was in good and clean condition and the breakfast was delicious. Everyone was incredibly helpful. "

"We had a very enjoyable stay with the Hampton by Hilton Liverpool/John Lennon Airport. We had booked 2 nights stay to attend the Grand National at Aintree. The room was good, and everything was well catered for, tea and coffee, an abundance of Shower gel, shampoo, and lovely body lotion. We could not fault the Hotel at all, the staff were exceptionally helpful and very pleasant, and could not do enough. There were unfortunately an issue with the keys to the room - they were not working properly (these things happen) and each time we were accompanied to our room with no issue at all. We had breakfast and evening meal and the food was delicious each time. Exceptionally good was the parking and we could park our car literally outside the front entrance of the hotel. Will definitely return next year. "

"Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars."

"Upon arrival I was given a free upgrade. My room modern, spacious and spotless. Lovely comfortable large bed. The spa nice and clean too. Pool temp good and loved the jacuzzi. Although I hadn't pre booked, the restaurant fit me in and I had a lovely meal. The staff were friendly and accommodating. "

"Lovely clean room and bathroom. Staff were exceptionally friendly and helpful. Breakfast was good."

"Checking in was straightforward and welcoming, receptionists were friendly and helpful. The hotel was clean, fresh and airy. Great facilities and the food was excellent."

"Good breakfast, helpful staff whetever you are in the hotel comfotable bed"

"Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre "

"The room was spacious, large beds, ensuites and a lovely big living space. The lighting was a bit dim, more lamps would be good. Small things didnt work well, ie, no bedside lights, front door wouldnt lock (except for the yale), a bulb was out, we scouldnt get the phone to reception to work and wifi didnt work either. Some of the blinds need fixing too. However, lovely linen, comfy beds, great location and quiet. "