2/10 - Tồi
Kenyata
16/06/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Let me start by saying that the front desk staff was wonderful! They were friendly and accommodating. That is where the compliments end. Firstly, the condition of the hotel is rundown. They advertise a pool that they no longer have, so if you are looking to swim, do not rent at this location! From there, there were numerous inconsistencies with the hotel,tub was dirty and stained,the air conditioner was coming apart though it was working.I was with a large party and most of our air conditioners did not work and required maintenance. Please note that they do not switch out your room if your air conditioner is working, they send maintenance to service and it still halfway works. There were minor things that I will adjust, but were as big of a deal to me like there were no batteries in my alarm clock, and there was no back to the tv remote control. aside from the overall condition of the hotel, my biggest issue that I ran into was with the hotel housekeeping we stayed a total of two nights. After night one, the housekeeper came to the door and asked if we would like to clean. I told her no and asked for additional washcloths. She did bring those however, once we left the hotel She went into the room anyway and changed out trash and took the extra towels that she gave us. Housekeepers unfortunately do not wear any name tags so there was no way to identify her. This made me feel uneasy and that she was searching for stuff in our rooms after we left thankfully, nothing was missing.
Kenyata
Lưu trú 2 đêm vào Tháng 6, 2025