Search Hotels in Clay-Arsenal, Hartford

"Kind of dirty, floors were dirty in common area/foyer, stuff stuck to the walls, hair in the shower when we got there. Pool closed, end of May. Staff was upset when we asked for more towels on our third day. Ok place for a quick stop, but I wouldn't stay for more than one night, probably wouldn't go back."

"Only issue was difficulty keeping the a/c and fan on."

"The staff were great, very friendly and helpful. Our room was clean with everything we needed. The price was a bit high but that could of been because of the time of year and the day of the week."

"The heater/air conditioner in the room was old and very noisy that kept me awake. Also nobody bothered to make breakfast or any coffee for those who had to leave for an early flight."

"Helpful front desk"

"We drove to this hotel from Pennsylvania to attend a graduation ceremony for our granddaughter. After riding for 7 hours, we arrived at the hotel. The lady at the desk told me she had no reservation, it had been cancelled by the boss. She said perhaps my card was declined and I told her that was not possible because I had already received a message stating that my room was booked . She said I booked through Hotels.com, which I did and I had itinerary numbers and check in information. I asked if they had any rooms available and she said no and she told me to take a business card and call the boss Monday. Luckily we found another hotel not too far away and they had a room available. When we got to the second hotel I saw a gentleman that had been at the first hotel and overheard him telling a gentleman the same thing happened to him as he was told his room had been cancelled. I feel this was a situation that should not have happened. I will never book this hotel again . Through the booking process, I had checked and rechecked that all was complete and we received a note looking forward to our stay. She said I booked with hotels.com and perhaps the situation was their fault. I had received a message from hotels.com that all was ready for our stay. So to answer your question as to how was our stay - there was no stay. "

"Parking is easy and convenient. Attached via an elevator. The room was clean. Lots of options for food in the downtown area. The staff was very friendly and offered us cookies on check in and check out. "

"We loved the hotel’s old country elegance and the estate like setting at the foothills of Avon mountain. The beautifully wood paneled tavern room served excellent dinner with live music. Breakfast was served in the bright and airy dining room with an atrium like setting. Our room was very spacious by today’s standards and beautiful. Great for a weekend getaway."

"Staff was attentive and professional. Will go back again "