Mặt tiền nơi lưu trú - ban đêm

Nhận xét về Home2 Suites by Hilton Cleveland Beachwood

3 out of 5
Home2 Suites by Hilton Cleveland Beachwood
3589 Park East Drive, Beachwood, OH

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 265/502 nhận xét" "
Đánh giá 8 - Tốt. 136/502 nhận xét" "
Đánh giá 6 - Được. 46/502 nhận xét" "
Đánh giá 4 - Kém. 24/502 nhận xét" "
Đánh giá 2 - Tồi. 31/502 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious room, environmentally responsible and excellent customer service.
Lưu trú 1 đêm vào Tháng 5, 2024
Ruthie trả lời vào 28/05/2024
David,Thank you for your feedback and choosing to stay with us! We are so glad to hear that you enjoyed your time here and we were able to make you comfortable! We can’t wait to welcome you home again soon! Thanks again!

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient, but pricey.
Lưu trú 1 đêm vào Tháng 5, 2024
Ruthie trả lời vào 23/05/2024
Hi Micheal,It was such a pleasure to welcome you to Home2Suites in Beachwood! Our team will be thrilled to know that they played a pivotal role in your experience with us. Thank you for your perfect rating, and I hope you return soon!

6/10 - Được

Craig

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Smells of pot smoking most of the night. I outgrew that in college and don’t need a reminder. Noisy air conditioner sounds like something stuck in it. Breakfast was not great and watching the delivery man drop off food and grab himself breakfast while wearing some kind of delivery gloves was more than enough.
Lưu trú 1 đêm vào Tháng 5, 2024
Ruthie trả lời vào 23/05/2024
Craig,Thank you for your feedback about your recent stay. I apologize for the pot smell that you experienced and the lack of Breakfast sanitation. Rest assured, I am passing your feedback along to our internal teams so they can address these matters and make improvements where necessary. Nevertheless, your comments are appreciated, and I hope we can welcome you back soon for a stay that is sure to go above and beyond your expectations.Warm regards,Ruthie Baker General ManagerBeachwood Home2Suites

10/10 - Xuất sắc

Dwight

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is great! Very clean and convenient. We will be back!
Lưu trú 1 đêm vào Tháng 5, 2024
Ruthie trả lời vào 15/05/2024
Dwight,We really appreciate your great feedback! So glad you enjoyed your stay with us at Home2Suites Beachwood and look forward to hosting you again.

10/10 - Xuất sắc

Linda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location, able to shop at a favourite grocery store nearby and have dinner from there easily. Definitely would recommend
Lưu trú 1 đêm vào Tháng 5, 2024
Ruthie trả lời vào 15/05/2024
Linda,I'm so glad you enjoyed your stay with us here at Home2Suites Beachwood. We look forward to seeing you again.

10/10 - Xuất sắc

Owen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was clean, updated, and a friendly professional staff. No negative comments are noted.
Lưu trú 1 đêm vào Tháng 5, 2024
Michael trả lời vào 07/05/2024
Owen,Thank you for taking the time to let us know how we did during your stay here at the Hotel Indigo Beachwood. I hope that we will get the opportunity to serve you again soon.

10/10 - Xuất sắc

JoAnn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place was awesome.
Lưu trú 2 đêm vào Tháng 4, 2024
Michael trả lời vào 07/05/2024
JoAnn,Thank you for choosing our property for your stay, we always try to put our best foot forward and treat each guest like welcomed family and we hope that we will be able to share that experience with you again soon.

10/10 - Xuất sắc

JoAnn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was so welcoming and accommodating. The couldn’t have been nicer or friendlier. The breakfast was great and the rooms were comfortable and clean. I can’t recommend this hotel enough.
Lưu trú 4 đêm vào Tháng 4, 2024
Michael trả lời vào 07/05/2024
JoAnn,Thank you for stopping by and choosing the Hotel Indigo for your destination. I would also like to thank you for your time in letting us know how we did during your stay. We look forward to your next visit.

8/10 - Tốt

Avery

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For people wishing to stay longer this is a good place!
Lưu trú 3 đêm vào Tháng 4, 2024
Michael trả lời vào 07/05/2024
Avery,Thank you for the kind words and for choosing our hotel for your destination. We appreciate you comments and look forward to serving you again soon.

8/10 - Tốt

Dwight

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The stay was great! The room was nice and very clean!
Lưu trú 1 đêm vào Tháng 4, 2024
Michael trả lời vào 07/05/2024
Dwight,Thank you for choosing the Hotel Indigo Beachwood for your stay. We appreciate you time in letting us know about you stay and look forward to a return visit

8/10 - Tốt

Layth

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
IT WAS NICE TILL I SEE THE BATHROOM MIRROR AND ALL AREA UNDER ON THE SINK FILLED WITH HAIR SLL OVER. THAT WAS VERY DISAPPOINTING FOR THE PRICE I PAID.
Lưu trú 1 đêm vào Tháng 4, 2024
Ruthie trả lời vào 19/04/2024
I'm sorry to hear you had a bad experience at our location and understand that we strive to provide the best service possible. I hope you will have a better stay next time you visit our Beachwood location.

10/10 - Xuất sắc

Deonte

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Family friendly
Lưu trú 1 đêm vào Tháng 4, 2024
Ruthie trả lời vào 19/04/2024
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. We will share this positive feedback with our team to let them know to keep up the amazing work and we hope to see you again.

8/10 - Tốt

Emma Elizabeth

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
n/a
Lưu trú 4 đêm vào Tháng 4, 2024
Ruthie trả lời vào 19/04/2024
Thank you so much. We are so happy you enjoyed your stay with us at the Home2Suites in Beachwood. Hope to see you back soon.

10/10 - Xuất sắc

Malicia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The space has everything I need
Lưu trú 1 đêm vào Tháng 4, 2024
Ruthie trả lời vào 11/04/2024
Thank you for staying with us at Home2 Suites Independence and for taking the time to give us a perfect review. We hope to see you again sometime soon. Thank you,

4/10 - Kém

Michael

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In general the staff and property were of good quality. There were several major issues the staff couldn’t/wouldn’t fix. The pool was closed for 2 out of 3 days of our stay. That was one of the main reasons for selecting this property. Second there was an extremely annoying beeping coming from somewhere that the staff could not silence. This lead to sleepless nights and an over all miserable stay.
Lưu trú 3 đêm vào Tháng 4, 2024
Ruthie trả lời vào 19/04/2024
I'm sorry to hear you had a bad experience at our location and understand that we strive to provide the best service possible. We did have to close our pool temporarily due to annual cleaning. I hope you will have a better stay next time you visit our Beachwood location.

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Ruthie trả lời vào 26/02/2024
I'm sorry to hear you had a bad experience at our location and understand that we strive to provide the best service possible. I hope you will have a better stay next time you visit our Beachwood location.

10/10 - Xuất sắc

Diane

Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 26/02/2024
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. We will share this positive feedback with our team to let them know to keep up the amazing work and we hope to see you again.

10/10 - Xuất sắc

Drew

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property has good signage from the road. The outside of the hotel is a well manicured property and the building looks clean from the outside. Upon entering the lobby it is clean smelling and well lit. The gym is clean and well-lit. The pool area is clean and well lit.
Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 26/02/2024
Thank you so much. We are so happy you enjoyed your stay with us at the Home2Suites in Beachwood. Hope to see you back soon.

10/10 - Xuất sắc

Brodi

Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 11/04/2024
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to give us a perfect review. We hope to see you again sometime soon. Thank you

8/10 - Tốt

Maurice

Lưu trú 3 đêm vào Tháng 2, 2024
Ruthie trả lời vào 21/02/2024
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. We will share this positive feedback with our team to let them know to keep up the amazing work and we hope to see you again.

8/10 - Tốt

Robert

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Home 2 Suites Beachwood
Have stayed in several Home 2 Suites through the years and aside from the front desk staff that was amazing this hotel was not the standard we've come to expect with this chain. Bathroom was dirty (hair everywhere and wasn't mine), soap was empty, tv wouldn't work with remote so couldn't watch, breakfast was cold, bad, and lacked selection. Probably won't stay at this particular Home 2 Suites again.
Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 21/02/2024
Thank you so much for your feedback and choosing to stay with us at Home2Suites Beachwood. I do apologize for the cleanliness issues that you experienced while staying with us and have shared your feedback with the housekeeping team to make this a focus to prevent it from happening again. We hope to see you back in the near future!

2/10 - Tồi

Ethan

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Horrible experience all around. The whole place stank of marijuana. We stayed there due to the amenities, it was supposed to be a shower/tub combo, there was no tub. The breakfast was never ever stocked at all, out of all the sandwiches, out of waffle batter, out of milk and coffee. This was an issue all 3 nights that we stayed. The bathroom door didn’t lock at all, it didn’t even latch which led to my one year olds arm getting smashed in the door. Trim was peeling of the walls and floor. Overall would not recommend this facility at all. I’d rather stay at a motel 6.
Lưu trú 3 đêm vào Tháng 2, 2024
Ruthie trả lời vào 19/02/2024
Thank you, for staying with us and for taking the time to review our hotel. I'm sorry to hear that you had a frustrating experience, but I appreciate you bringing these issues to our attention.

10/10 - Xuất sắc

Kendra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quick and easy check in.. helpful staff.
Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 19/02/2024
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. We strive to provide the best service for our guest, and we look forward to seeing you again.

10/10 - Xuất sắc

C

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was fine
Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 12/02/2024
Thanks for the great review! We're happy to know that you enjoyed your experience here at Home2Suites Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for all our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - Xuất sắc

Leah Matthew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice staff! Clean and open
Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 12/02/2024
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. We will share this positive feedback with our team to let them know to keep up the amazing work and we hope to see you again.

8/10 - Tốt

Lashonna

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a very nice room
Lưu trú 1 đêm vào Tháng 2, 2024
Ruthie trả lời vào 05/02/2024
Thank you so much. We are so happy you enjoyed your stay with us at the Home2Suites in Beachwood. Hope to see you back soon.

10/10 - Xuất sắc

Alsacia

Lưu trú 3 đêm vào Tháng 1, 2024
Ruthie trả lời vào 22/01/2024
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. We will share this positive feedback with our team to let them know to keep up the amazing work and we hope to see you again.

8/10 - Tốt

Courtney

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to restaurants everything was 3- 15 minutes away from the hotel. I would definitely go back again. Staff member everyone I came in contact with was nice and always greeted me.
Ruthie trả lời vào 05/02/2024
Thanks for the great review! We're happy to know that you enjoyed your experience here at Home2Suites Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for all our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - Xuất sắc

Jan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Stay
Lưu trú 1 đêm vào Tháng 1, 2024
Ruthie trả lời vào 08/01/2024
Thanks for the great review! We're happy to know that you enjoyed your experience here at Home2Suites Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for all our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

4/10 - Kém

Khách đã xác thực

Khách đi công tác
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Had to change room twice due to lack of cleanliness of room. Loads of noise coming through the floor from upstairs.
Lưu trú 1 đêm vào Tháng 1, 2024
Ruthie trả lời vào 08/01/2024
Thank you so much for your feedback and choosing to stay with us at Home2Suites Beachwood. I do apologize for the cleanliness issues that you experienced while staying with us and have shared your feedback with the housekeeping team to make this a focus to prevent it from happening again. The front desk knows going forward to re-enforce our strict quiet hours from 10pm to 7am going forward. We hope to see you back in the near future!

6/10 - Được

Tasheania

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No drink options other than coke Not good health issues And pool never works
Lưu trú 2 đêm vào Tháng 12, 2023
Ruthie trả lời vào 05/01/2024
Thank you for your feedback and choosing to stay with us! I do apologize that the pool was under maintenance during your stay and for the lack of drink options that were available at the time, we are looking into these issues further. Thanks again!

10/10 - Xuất sắc

Linda, Irving

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Ruthie trả lời vào 11/12/2023
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. We will share this positive feedback with our team to let them know to keep up the amazing work and we hope to see you again.

6/10 - Được

Alexis

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Ruthie trả lời vào 11/12/2023
Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. Your opinion is valued greatly, and we are looking forward to seeing you again when you are back visiting the Cleveland area.

2/10 - Tồi

Tabah

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Blood stains
Thanks for the early check in however I was very disappointed to find blood stains on the bed. I feel rooms should be checked before letting guest check in. Very disappointed.
Lưu trú 2 đêm vào Tháng 12, 2023
Ruthie trả lời vào 11/12/2023
Thank you for staying with us at Home2 Suites Beachwood. We appreciate you bringing this to our attention. I will be reviewing this with our executive housekeeper so that this will never happen in the future. Thank you.

8/10 - Tốt

James

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In many ways, this is a terrific hotel. The staff is great. The rooms are nice. Conveniently located to many professional offices and dining spots on Cleveland's East Side. Nice pool and facilities. Even a little snack shop attached to the front desk. Easy walking access to one of Cleveland's best steak houses. For most travelers, it's an excellent choice. But I'm old (70 ) and have a few mobility issues, so I booked a mobilty/accessible room. And a lot of it was well designed. The room was spacious and would easily accommodate a wheelchair or rocker. There are even two peepholes at the front door, one at a lower-level for easier wheelchair access. However, for reasons best known to the hotel management, the bathroom in the mobility rooms has a step-over bathtub. I'm not sure how they envision that a wheelchair or walker-using guest would make it in. The floor of the tub is also unusually slippery. I always gripped the safety bars with at least one hand while showering, which made the showering process difficult. I asked the front desk for a bath mat, but they said they didn't have one. So this is fine hotel for regular travelers. But for those with any mobility issues - or even just a few balance problems - this hotel may not be the best choice.
Lưu trú 2 đêm vào Tháng 11, 2023
Ruthie trả lời vào 11/12/2023
Dear James,Thank you for staying with us at Home2 Suites Beachwood and for taking the time to review our hotel. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our guests. I will look into purchasing some shower mats to better accommodate guests in the future. Looking forward to seeing you again. Thank you for your valuable feedback.

10/10 - Xuất sắc

Jenaysa

Lưu trú 1 đêm vào Tháng 12, 2023
Ruthie trả lời vào 05/01/2024
Thank you for your feedback and choosing to stay with us! We are so glad to hear that you enjoyed your time here and we were able to make you comfortable! We can’t wait to welcome you home again soon! Thanks again!

8/10 - Tốt

Cynthia

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2023
Ruthie trả lời vào 12/11/2023
Thanks for the great review! We're happy to know that you enjoyed your experience here at Home2Suites Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for all our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - Xuất sắc

Brian

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Ruthie trả lời vào 23/10/2023
Thank you so much. We are so happy you enjoyed your stay with us at the Home2Suites in Beachwood. Hope to see you back soon.

6/10 - Được

Dkeyah

Khách đi công tác
Thích: Sạch sẽ
Clean and comfortable just better understanding when booking!
Lưu trú 1 đêm vào Tháng 10, 2023
Ruthie trả lời vào 16/10/2023
Thank you for your feedback and choosing to stay with us! We are so glad to hear that you enjoyed your time here and we were able to make you comfortable! I hope next time we can convey a clear expectation of our accommodations. We can’t wait to welcome you back again soon! Thanks again!

4/10 - Kém

Debbie

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The shower did not work in too 301. No one at check in or check out. Rooms need updated.
Lưu trú 1 đêm vào Tháng 9, 2023
Ruthie trả lời vào 13/10/2023
Hi Debbie, we are truly sorry to hear that we did not meet the expected standard. Your feedback is extremely important to us at Home2Suites in Beachwood.

10/10 - Xuất sắc

alioune

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property with the extra amenities of kitchenette in room and grill outside were extra great touches
Lưu trú 3 đêm vào Tháng 9, 2023
Ruthie trả lời vào 25/09/2023
Thank you so much. We are so happy you enjoyed your stay with us at the Home2Suites in Beachwood. Hope to see you back soon.

10/10 - Xuất sắc

Joseph

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was my first time here. I booked it for the ability to cook in my room. I got a countertop range from the front desk but I kept getting an error code that my cookware wasn’t compatible with it and I tried different ones they had there but same error code now I’m frustrated. So my last trip down ANGEL was at the front desk and went above and beyond to find me one I could use my own cookware with and Angel understood the assignment and got just what I needed. Angel was never impatient with me and always kept a smile on her face wish I could give her 10 Stars alone. So in return I made Angel a plate to show my gratitude.
Lưu trú 2 đêm vào Tháng 9, 2023
Ruthie trả lời vào 11/09/2023
Thanks for the great review! I'm so happy to hear the staff was attentive to your needs. We're happy to know that you enjoyed your experience here at Home2Suites Beachwood. The happiness and satisfaction of our guests is important to us, and we endeavor to offer quality comfort and service for all our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 - Được

Leonard

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It didn't measure up to the price of the room
Lưu trú 1 đêm vào Tháng 7, 2023
Ruthie trả lời vào 08/09/2023
Hi Leonard, we are truly sorry to hear that we did not meet the expected standard. Your feedback is extremely important to us at Home2Suites in Beachwood.

10/10 - Xuất sắc

Jaime

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice alternative to staying next to Case. Neighborhood is safer and the drive is pretty and not far away.
Lưu trú 2 đêm vào Tháng 8, 2023
Ruthie trả lời vào 28/08/2023
Thank you for your feedback we appreciate you sharing.

10/10 - Xuất sắc

Kwenwoo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Ruthie trả lời vào 22/08/2023
Thanks for the great review! We're happy to know that you enjoyed your experience here at Home2Suites Beachwood. The happiness and satisfaction of our guests is important to us, and we endeavor to offer quality comfort and service for all our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 - Xuất sắc

sonya

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was very clean and quiet . The staff was outstanding. I will definitely book there again.
Lưu trú 1 đêm vào Tháng 8, 2023
Ruthie trả lời vào 21/08/2023
Thanks for the great review! We're happy to know that you enjoyed your experience here at Home2Suites Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for all our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 - Được

INMOK

Lưu trú 16 đêm vào Tháng 8, 2023
Ruthie trả lời vào 11/09/2023
We are so happy you enjoyed your stay with us and we hope to see you back on your future stays.

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2023
Ruthie trả lời vào 22/08/2023
Thank you for staying with us at Home2 Beachwood and sharing your valuable feedback. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis. Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 8, 2023
Ruthie trả lời vào 21/08/2023
We are so happy you enjoyed your stay with us and we hope to see you back on your future stays.

8/10 - Tốt

Heather

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great value! The room (which was like a studio apt), breakfast, pool and gym were better than I expected for the cost. Plenty of good nearby options for dining and shopping within minutes and the drive into Cleveland was an easy 20 minutes. Would definitely stay here again if and when I return to the Cleveland area in the future.
Lưu trú 2 đêm vào Tháng 8, 2023
Ruthie trả lời vào 16/08/2023
Heather thank you so much for staying with us at Home2Suites in Beachwood. We are so glad you enjoyed your stay. We hope to see you on your future stays!