Hello Tim, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland Airport-Middleburg Heights and I are delighted to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Nile,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND AIRPORT MIDDLEBURG HEIGHTS. You indicated that the uncleanliness of the carpet and the lack of housekeeping services hindered your experience. However, you mentioned that you did receive clean towels from the office, which was great to hear. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Vickie, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Cleveland Airport-Middleburg Heights. It is so rewarding to read that you enjoyed the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Vickie, Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Cleveland Airport-Middleburg Heights. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our services.We hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

Dear Bryan, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS regarding the convenience. I do apologize for the issues highlighted that hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Scott, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cleveland Airport-Middleburg Heights. That you had an amazing time during your stay with us makes us very happy. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Keyoka,Thank you for your review following your stay at Red Roof Inn Cleveland Airport-Middleburg Heights. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the rude staff, the uncleanliness mentioned and the other listed issues hindered your stay, which saddens us. In regard to the charges, I am seeing where you were only charged 20 extra for an upgrade and you paid by cash.Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Karla. The staff and I at the Red Roof Inn Cleveland Airport-Middleburg Heights appreciate your 4/5 score following your stay. I am happy that our comfortable bed, cleanliness and the other highlights pleased you. However, you stated that the noise mentioned, the lack of USB outlets and the other issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Hello Jammae, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Deborah,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS. I'm so glad we earned your 4/5 score. At Red Roof, it's rewarding to read that you were pleased with our close proximity to everything as you stated. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Christopher, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cleveland Airport-Middleburg Heights appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

Hello Denise, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Luis, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Cleveland Airport-Middleburg Heights and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Kimberly,Thank you for taking the time to tell us about your experience at the Red Roof Inn Cleveland Airport-Middleburg Heights. I am sorry to hear that your stay fell short of your expectations as you mentioned that the room or our hotel was not as you remembered. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Jal,The staff and I at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS appreciates your feedback after your recent visits with us. You mentioned there was a lengthy wait at check in, towels were lacking, and the room was quite musty. In the future, should you require amenities such as a microwave or mini fridge, please feel free to explore our other room options. Please accept our sincerest apologies for any inconvenience caused. Feedback from our guest is always welcome as we move towards improving our services.Thank you again for the feedback provided, we hope to host you again soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Buddah,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS. I am sorry that your experience was less than ideal due to the situation mentioned. In the future we would love for you to please consider adding detailed comments to your survey about your stay to let us know what we are doing wrong. At Red Roof, it is our intention to have your confidence in our abilities to eliminate similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and all the best in your future travels.Very truly yours,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Austin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be nice prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Tyler,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cleveland Airport-Middleburg Heights. It's saddening to hear you were unsatisfied with your stay due to the possible faulted amenities you encountered. Red Roof aims to provide our guest with a clean and comfortable stay which is why is saddening to see that we weren't able to accomplish this with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS. Dusenge, I am thrilled to hear that you liked our hotel, you found it to be amazing, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Dusenge, and can't wait to see you back at Red Roof soon, where we can continue to offer you a really amazing stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Tyler, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for sharing your perfect rating with us, Edric. Our staff at the Red Roof Inn Cleveland Airport-Middleburg Heights was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Sharon. The team at the Red Roof Inn Cleveland Airport-Middleburg Heights was pleased to know that you were fond of the second room's cleanliness and its good heat. However, you made mention of the faulty radiator in the first room and . As such, your sentiments have been shared with the property.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

Dear Christine,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Karen, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Cleveland Airport-Middleburg Heights and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hola Coraliz,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos su puntuación de 5/5 y sus comentarios sobre su reciente estadía en el Red Roof Inn Cleveland Airport-Middleburg Heights. Es fantástico saber que nuestro servicio le pareció excelente y que nuestra ubicación era lo suficientemente tranquila para un descanso tranquilo. A Red Roof siempre le gusta escuchar las experiencias positivas que tienen nuestros huéspedes en nuestros hoteles.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,recordoGestión del techo rojoEspecialista en redirección

Hello Jose, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Angelina,Thank you for choosing to stay at our RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Opal. The staff and I at the Red Roof Inn Cleveland Airport-Middleburg Heights were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,Red Roof Management

Hello Rashad, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Kenneth, Thank you for telling us about your stay at the Red Roof Inn Cleveland Airport-Middleburg Heights. I am glad you found your experience to be trouble free. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Bettina L, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Amy. The staff and I at the Red Roof Inn Cleveland Airport-Middleburg Heights appreciate your 3/5 score following your stay. I am happy that our close proximity to the airport pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Kristi,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland Airport-Middleburg Heights and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Jennifer,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience due to the unanswered calls as you described. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Beverly, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS regarding the nice staff and comfortability. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland Airport-Middleburg Heights and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

Hello Kristin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Kyle, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS regarding the convenience, convenience and friendly staff. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Joanna, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS regarding decent price. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Beverly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DETROIT-MELVINDALE/ DEARBORN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hello Ian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Patrick. The staff and I at the Red Roof Inn Cleveland Airport-Middleburg Heights were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,Red Roof Management

We deeply appreciate your honest feedback. I apologize we have fallen short on offering you an exceptional experience. If you'd like I would love to discuss this further with you. Please feel free to contact me

Thank you for you honest feedback and we are glad you enjoyed your stay with us. I hope you'll give us another opportunity to serve you on your next visit to Cleveland.

Thank you for sharing your perfect rating with us, Samantha. Our staff at the Red Roof Inn Cleveland Airport-Middleburg Heights was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

Thank you for taking the time offer your feedback. We are glad ro hear you enjoyed your stay and the services at night. We will be looking into your concerns and deeply apologize for the inconveniences.

Hello Johnson, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND AIRPORT-MIDDLEBURG HEIGHTS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist