La Quinta Inn & Suites by Wyndham Cleveland Airport West
2/10 Terrible
"I originally booked a King-size non-smoking room through Expedia. Upon my arrival, I was informed by the front desk that due to a "housekeeping shortage," my reserved room was unavailable. I was forced to settle for a double bedroom instead, which was not what I paid for or expected. To make matters worse, I was charged an additional $50 deposit despite the downgrade in my accommodations.
The condition of the room I was eventually given was, frankly, disgusting. It was clear that the room had not been properly cleaned, which is particularly alarming from a health and safety perspective. Specifically:
There were visible fecal specks on the toilet seat.
The headboard and bedside tables were covered in greasy fingerprints.
The bathroom floor was visibly filthy and had clearly not been mopped.
There was even a nasal nugget yes a booger the side of my finger name on the wall to great me upon waking up.
Furthermore, I had planned my morning around utilizing the pool for exercise and a refreshing swim. I was disappointed to find out that the pool does not open until 10:00 AM—only one hour before check-out—making it impossible for me to use the amenities I had paid for.
Between the room downgrade, the lack of basic cleanliness, and the restricted access to facilities, my stay was incredibly unpleasant. As a result of these failures, I do not feel that I received the value or the experience I paid for."
"My friend and I chose this hotel purely for its location, which was amazing. If you’re planning to attend anything at Progressive Field or Rocket Mortgage FieldHouse, the location truly can’t be beat. You also have very easy access to the casino, which was a huge plus.
However, there was only one working elevator and no real amenities that we noticed, which I could overlook. The one thing I cannot forgive was the lack of air conditioning in our room. We turned the thermostat down before we went out, but when we returned, there was no change at all. I called the front desk, and they said they would “reset it from down there,” but unfortunately nothing improved. We ended up sweating all night, and it was incredibly uncomfortable.
For the amount we paid for just one night, especially when we were mainly paying for convenience and location, I expected a much more comfortable stay."
"Breakfast was ok i enjoyed the freshness. . The parking was i worried a little because of the signs. I went out much as possible to assure my vehicle was good i park close to the front much as possible still praying."
Yes, there are holiday rentals in Cleveland close to Cleveland Arcade, or you can select a more secluded option if you're looking for a relaxing stay. Visitors to Cleveland like the scenic lakeside and acclaimed theatre scene this destination is known for. The great live music and fascinating museums are some other things you might like to check out during your trip.
How many holiday rentals are there in Cleveland?
Expedia has 762 holiday rentals for your stay in Cleveland.
What can I see and do in Cleveland?
Enjoy the outdoors at Cleveland Mall and Cuyahoga River, or simply take in cultural attractions like Great Lakes Science Center and Cleveland Play House. Public Square and Key Tower are other places to visit while you're in town.
What are holiday rentals like in Cleveland?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Cleveland. Holiday rentals feature extras like kitchens and laundry facilities to help you enjoy your stay. If you're concerned about cleanliness, holiday rentals can provide a sense of security away from public hotel lifts and bustling concierge desks while still allowing you the enjoyment of travel. You'll also find more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is an attractive choice for family gatherings.
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