"Most of a night without hot water, yet the hotel doesnt use it's texting system to relate repair progress. They just let people call and visit the poor front desk person. Not a good use of hotel accessories nor personnel. I hope they treated the repair crew well--not many would stay in a cold water hotel.
The threadbare gym towels show less use than poor laundering. Strike 2 for management practices.
Not having hot water for tea, along side the coffee service area didn't bother me, a confirmed coffee drinker. But I lost trace of the hapless tea seekers, some of whom would have settled for just hot water.As it turned out, the joke was on me, the hotel coffee was cold.
But I found a quality hotel restaurant here, a quiet room and a secure place to park. That was enough to simply wish the manager a refresher course in business management."
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