Hello Alan,Thank you for bringing this to our attention, we take such feedback seriously. We appreciate your kind words about your overall stay. We suggest guests alert our staff promptly to any concerns for immediate assistance. Your safety is our priority, and we will inspect the area mentioned promptly. Your cooperation helps us maintain a high standard of guest satisfaction.

Hi Nicole! Thank you for your 4-star review and feedback! We're happy to hear you found the rooms clean, the beds comfortable, the pool area nice, and the breakfast good. Those are all essential elements for a relaxing stay.We appreciate your suggestion about adding more towel and clothing hooks in the bathroom. This is a simple improvement that can make a big difference for guests. We will definitely discuss this with our housekeeping and maintenance teams to see if it's feasible to add more hooks in the bathrooms.Thank you for your feedback and we hope to see you again soon!

Hi Shannon! We are incredibly sorry to hear about the problems that brought your stay down to a 2-star rating. Your feedback is important to us, especially coming from a business traveler.The blocked main entrance, limited parking, and lack of clear signage for the side entrance during construction must have been frustrating. We sincerely apologize for the disruption and inconvenience this caused. We are committed to improving signage and addressing parking availability during future renovations to ensure a smoother experience for all guests.We deeply regret that we didn't mention the ongoing construction during your booking. This is an oversight on our part, and we apologize for the noise disturbance it caused, particularly with your room placement on the first floor near the side entrance.An air conditioner that doesn't adequately cool the room and remove humidity is unacceptable. We will be scheduling immediate maintenance to address the air conditioning unit in your room to ensure it functions properly for future guests.We understand that these issues significantly impacted your stay, especially as a business traveler requiring a comfortable and quiet environment. We take accessibility and clear communication very seriously, and your feedback is valuable as we strive to improve.We appreciate your feedback and hope to regain your trust on a future visit. We are committed to improving guest communication during renovations and ensuring a comfortable and hassle-free experience for all guests, with a particular focus on the needs of business travelers like yourself.

Hi Laura! We're thrilled to hear you had a fantastic stay! Cleanliness is a priority for us, and we're happy to know the rooms met your expectations. Thank you for recognizing our housekeeping staff's efforts!We appreciate your feedback and hope to see you again soon!

Hi Tessa! A 1 out of 5 rating indicates a very disappointing experience. We sincerely apologize. We value your feedback and take all comments seriously. We're committed to providing a comfortable and enjoyable experience, and we will use your feedback to significantly improve.

Hello Tiffany! Absolutely fantastic! A perfect 5-star rating is wonderful news, and we appreciate your comments about the hotel's convenient location for your travels. It sounds like finding the hotel was a breeze, and while you had some initial concerns about parking safety, everything turned out well.We're happy to hear our location met your needs and that you had a restful stay! Thank you for choosing our hotel, and we hope to see you again on your future travels!

Hi Doris! Absolutely fantastic! A perfect 5-star rating with "Nothing" left in the comments speaks volumes! It tells us you had an exceptional experience that exceeded expectations and left you with nothing but satisfaction. We appreciate you choosing our hotel, and we're happy we delivered a flawless stay! Thank you for visiting, and we hope to see you again soon!

Hi Jack! We sincerely apologize for the missed room cleaning and the lack of follow-up from management during your recent stay. These shortcomings brought your rating down to 4 stars, and we understand your disappointment, especially considering the high rate you paid.We'll be thoroughly investigating why housekeeping missed your room and reviewing our procedures to ensure it never happens again. Additionally, we take guest concerns very seriously, and it's unacceptable that management didn't address your issue. We're taking steps to guarantee prompt and attentive follow-up for all future guests.We understand this experience has made you reconsider staying with us again. We value your business and want to assure you that we strive to provide a hassle-free experience for all our guests.

Hi Paul! We appreciate your honest 4-star rating and feedback! It sounds like the cleanliness and room itself were fantastic, making for a pleasant stay.We understand your comment about the soundproofing. While we strive to create a quiet environment for all guests, it's valuable to know that road noise from I-70 can be an issue for some. We'll explore adding information about potential traffic noise to our room descriptions, so guests can make informed decisions.Thank you for mentioning the need for earplugs! This is a helpful tip for future guests who might be sensitive to traffic noise.We appreciate you choosing our hotel, and we hope to see you again soon! With earplugs in hand, of course!

Hi Brandon! A perfect 5-star rating lets us know you had a wonderful stay at our hotel with a pool. While we may not offer a jacuzzi, we're happy to hear the pool met your needs for relaxation or recreation. Thank you for choosing us, and we hope to see you again soon!

Hi Nicolas! A simple "Very nice hotel" and a perfect 5-star rating tells us you had a wonderful experience. Thank you for choosing us, and we hope to welcome you back again soon!

Hi Rose! We sincerely apologize for the disruptive highway noise that impacted your sleep and overall experience, bringing your rating to 3 stars. We understand how important a good night's rest is, and constant traffic noise can definitely disrupt that.We appreciate you acknowledging the spacious and nice rooms. Regarding the noise, we'll be exploring solutions to mitigate highway noise in rooms facing the motorway.The crowded breakfast situation is not ideal. We'll be reviewing breakfast service times and capacities to ensure comfortable seating for all guests. We're glad you enjoyed the fresh fruit selection!Thank you for your feedback. It helps us identify areas for improvement and ensure future guests have a relaxing and enjoyable stay.

Hi Omiya! Thank you for your feedback and kind words about our staff, cleanliness, and fresh breakfast options! We appreciate you recognizing the dedication of our team in providing a positive experience.While a 4 out of 5 rating is positive, we'd love to hear if there's anything we can do to improve and earn that perfect 5 next time. We're always looking for ways to enhance our guest experience, and your input is valuable in that process. Thank you for choosing us, and we hope to see you again soon!

Hi Robert! We're thrilled you had a perfect 5-star stay! Hearing that our staff was fantastic, and the hotel was very clean makes us proud. We work hard to provide a comfortable and hygienic environment for all our guests, so your feedback is greatly appreciated. Thank you for choosing us, and we look forward to welcoming you back again soon!

Hi John! Thank you for your feedback. We apologize that your stay was impacted by cigarette smoke odor and highway noise. We understand how these factors can significantly affect a guest's experience.We have strict non-smoking policies in place, and we are investigating how smoke odor infiltrated your room. We'll take necessary actions to prevent similar occurrences in the future. Regarding highway noise, we understand it might be disruptive, and we're exploring solutions for better soundproofing in certain rooms.While your rating reflects a room for improvement, we're glad you rated us with a 3. We're always striving to provide the best possible experience, and your feedback is valuable in that process. Thank you for choosing to stay with us.

Hello Gordon,We are delighted to hear that you found your stay comfortable at our hotel. Your satisfaction is our top priority, and we are thrilled that you enjoyed your time with us. If you have any further feedback or need assistance, feel free to reach out to our management team.

Hello Kayla,We're thrilled to hear that our manager was able to assist you during your stay. Our team is here to ensure all our guests have a wonderful experience. If you have any more feedback or require further assistance, please don’t hesitate to reach out to us.

Hello Regina,We regret to hear that you were affected by highway noise during your stay. Your feedback is valuable, and we appreciate you bringing it to our attention. We recommend reaching out to our management team directly to further discuss your experience. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hello Quincy, We are glad to hear that you recently stayed with us. Should you wish to share any feedback about your experience, please don't hesitate to contact us. We value all guest input and aim to continuously improve our services.

Hi Isaac! A 4 out of 5 rating lets us know you had a mostly positive experience! We appreciate you acknowledging the good aspects of your stay. We're always looking for ways to make every stay perfect. If there's anything we could have done differently to earn a perfect 5 next time, we'd love to hear about it!

Hello Craig,We are delighted to hear that you appreciated our friendly service and enjoyed the breakfast offerings, along with our convenient coffee facilities. Your positive feedback is truly appreciated. Thank you for sharing your experience with us.

Hi Melissa! Thank you for the glowing 5-star review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations. We look forward to welcoming you back for another excellent experience in the future!

Hi Tracey! Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our personnel to be friendly and that you enjoyed a comfortable stay with us. Creating a serene and peaceful environment for our guests is always a top priority, and we're delighted that you found your room to be quiet. We look forward to welcoming you back for another enjoyable stay in the future!

Hello jane,We are so pleased to hear that you found our front desk staff to be friendly and helpful during your stay. Your positive feedback is greatly appreciated, and we strive to provide excellent customer service to all our guests. If you have any other comments or suggestions, please feel free to reach out to us.

Hi Shayla! Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us.It's fantastic to know that you found our staff friendly and enjoyed our amenities, including the computer room, pool, and breakfast. We're delighted that you also found your room to be very nice.We truly appreciate your kind words and hope to welcome you back for another great stay in the future. Thank you for choosing to stay with us!

Hi Randy! Thank you for your positive rating and feedback! We're pleased to hear that you found our property to be very nice.We understand your concern about the area surrounding the property. While we strive to provide a comfortable and enjoyable stay for our guests within our premises, we also value your feedback regarding the surrounding area.We appreciate your support and hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing to stay with us!

Hello Robert,We're delighted to hear you had a wonderful stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. Your feedback is important to us and we look forward to welcoming you back soon!

Hello Barbara,Thank you for sharing your feedback with us. We appreciate your compliments on our breakfast offerings. Guest parking is a priority for our team, and we will address this matter internally to ensure a more efficient resolution in the future. We apologize for any inconvenience this may have caused and thank you for bringing it to our attention.

Hi Nicholas! Thank you for your review and the positive rating. We're glad to hear that you found our place to be a good option for your stay. However, we apologize for the inconvenience caused by the pool not being available, especially since it was something your daughters were looking forward to. We understand how disappointing this can be and are working on ensuring that all our amenities are available to our guests to enhance their experience.We appreciate your feedback as it helps us improve our services. We hope to have another opportunity to welcome you and your family back, hopefully with the pool ready for enjoyment. Thank you for staying with us!

Hello Donald, We regret to hear you did not fully enjoy your stay. Please contact us directly to discuss any concerns you may have, so we can improve our services. We hope to welcome you back soon for a much-improved experience.

Hi Kathleen! Thank you for the wonderful review and the perfect rating! We're thrilled to hear that our staff was helpful during your stay and that our location served well for your college visit needs. It's always our aim to provide a convenient and comfortable experience for our guests. We appreciate your kind words and are looking forward to your next visit, hoping to provide another stellar experience. Thank you for choosing to stay with us!

Hi Jean! Your feedback with a score of 3 out of 5 is incredibly valuable to us. It appears that there were elements of your stay that did not live up to your expectations, and for that, we apologize. We strive for excellence and clearly have areas to work on. Please let us know how we could have enhanced your experience, as we are eager to rectify any shortcomings. We would love another opportunity to host you and improve upon your previous experience.

Hi Verlyn! Thank you for rating your stay as 3 out of 5. While we're glad you chose to stay with us, it’s clear that we have opportunities to make significant improvements. We apologize for any aspects that were less than satisfactory and earnestly seek your suggestions for improvement. Each piece of feedback helps us better understand our guests' needs and enhances our service quality. We hope to welcome you back in the future to show you the positive changes based on valuable guest feedback like yours.

Hello Dana,We are thrilled to hear that you had a positive overall experience during your stay with us. Thank you for sharing your feedback! If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

Hi Madison! Thank you for bringing this issue to our attention. We apologize for the inconvenience you experienced with the shower temperature during your stay. It’s important to us that all our guests have comfortable and enjoyable experiences, and clearly, we missed the mark this time. We are currently working with our maintenance team to address and resolve the fluctuating water temperatures to ensure that this issue does not recur. Your comfort is our priority, and we appreciate you helping us improve our facilities. We hope to welcome you back in the future for a more pleasant and seamless experience. Please feel free to contact our front desk if you would like to discuss this matter further or if there is anything more we can do to assist you.

Hi Carla,We're sorry to hear about your experience with the noise from the nearby interstate highway during your stay. While we strive to provide a peaceful environment for all our guests, unfortunately, external factors such as traffic can sometimes disrupt this tranquility. Your feedback is valuable to us, and we'll use it to continue improving our guests' experience.

Hi Judith,We're delighted to hear that you found our newly redecorated room to be excellent! Regarding the parking situation, we understand your concerns about safety and apologize for any inconvenience caused. Rest assured, we take the safety and security of our guests seriously, and we continuously evaluate ways to improve. We'll also address the cleanliness issue in the front entrance area to ensure a more pleasant experience for all our guests. Thank you for your valuable feedback, and we hope to welcome you back soon for a more fulfilling stay.

Hi Robert! Thank you for your excellent rating and positive comments! We're thrilled to hear that you found our check-in and check-out process easy and that our staff were helpful and professional. Providing a seamless and pleasant experience for our guests is our priority, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again in the future!

Hello Aubrey,We are grateful to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

Hello chrystal,We are thrilled to hear you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another fantastic experience.

Hello Ronda J., We regret to hear about your experience with the pool and hot tub during your stay. Your feedback is valuable, and we appreciate you bringing these concerns to our attention. Rest assured, we will address this issue with our team to ensure our facilities meet our guests' expectations. Thank you for staying with us, and we hope you will consider giving us another opportunity to provide you with a better experience.

Hello Noe,We're thrilled to hear you had a fantastic experience at our hotel! We hope to welcome you back soon for another memorable stay!

Hello Leila,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

Hello Shellie,We apologize for any inconvenience you experienced. Your feedback is valuable and will be shared with our team for improvements. Please feel free to reach out to our management team for any further assistance.

Hello Jack,We are glad to hear you found our staff helpful during breakfast service. Your positive feedback is appreciated, and we hope you enjoyed your stay overall. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Hello Rodney,We are glad to hear that you had a pleasant experience at our hotel. We hope to welcome you back soon for another wonderful stay!

Hi Robert! We're thrilled to hear that you had an excellent experience during your stay with us! Providing clean and comfortable accommodations, along with friendly service and delicious breakfast options, is our top priority. Your satisfaction is truly rewarding for our team. If you have any future travel plans or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you our way. Thank you for choosing to stay with us!

Hi Casey! Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room clean and that you enjoyed the food. However, we're sorry to hear about the issues you encountered with the hallway carpets and the pool. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we fell short in this instance. Your comments regarding the cleanliness of the hallway carpets and pool have been shared with our housekeeping and maintenance teams for immediate attention and improvement. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.

Hi David! Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel's location convenient, especially being near the interstate highway. Providing a convenient location for our guests is one of our top priorities, and we're glad that our proximity to the interstate highway met your needs. We appreciate your kind words and hope to have the opportunity to welcome you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Hi Jeanna! Thank you for sharing your feedback with us. We're glad to hear that our staff was very helpful during your stay. We apologize for any inconvenience caused by the construction taking place. Your comfort is important to us, and we understand that construction can be disruptive. We appreciate your understanding and patience during this time. We're sorry to hear that the king-size bed in your initial room was of poor quality. We're glad that your experience improved with a room change and that the beds in your second room were more comfortable. Your feedback helps us to identify areas for improvement, and we'll take your comments into consideration to ensure that all our guests have a comfortable and enjoyable stay. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.