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"Solid choice for a Galway stay, close to Latin Quarter "

"I want to start by saying the location is great, right on Quay Street and the staff was very kind and helpful. And if perhaps we had gotten one of the rooms overlooking the street as shown in the picture it would have been better. Not sure if it was because we booked through Expedia, but we were put in room 105 which is the smallest room in the hotel and the window looks at a wall (which they tried to decorate with fake vines) with a green neon light that is the same day or night. The room was so hot and we couldn't get their AC system to work. The staff did get it to work temporarily but then it broke agian. Just be sure to ask for a room (#1-3) that faces the street and you might have a better experience. Also, parking is in a garage nearby the hotel (not owned by hotel). They did give us a discount for being a hotel guest and their staff was helpful as well. Just wish we had a full -sized room and a better view. "

"It's a marvellous friendly hotel with very helpful staff . The breakfast is a must as was the reastrant. Great value to. "

"Enjoyed leisure centre and tasty dinner and breakfast"

"Great location hotel central to all things Galway. staff friendly and accommodating clean with house keeping changing towels daily(if wished)good choice of Breakfast items ( weak coffee is the only negative)"

"Excellent stay, wine, water, muffins and excellence coffee making facilities in room upon arrival as well as a fridge. Thank you for an excellent stay."

"Shower temperature hot and cold Eggs from buffet nearly put me off the idea of food. But that was cold in minutes any way"

"Biscuits and room service menu were not in the room when we arrived. This was corrected and we were offered a free breakfast. I didn't find the beds particularly comfortable despite the blurb about them and the pillows were rock hard. The maid was rude when we said we weren't ready for her to clean the room. The restaurant menu was limited. It is not a cheap hotel but it seems that price is based on the location more than the facilities. "

"Our first visit to Ashford Castle was unforgettable, and we’re already planning our return. From the moment we drove through the gates, everything felt personal and welcoming. Every member of staff we met was friendly, kind, and genuinely attentive. Our room was perfect, the grounds were absolutely stunning, and the food was truly 5‑star. Breakfast was an experience in itself — the spread was incredible. A fabulous stay from start to finish."