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"I was there for 1 night and didn't see not one waiters at all. After losing 3,700 ."

"We normally stay at another nearby hotel, but the Hyatt offered a competitive price and we were very pleased with the hotel, staff and our room. In the future, I will be booking the Hyatt should room pricing remain competitive"

"I would not recommend this hotel, especially for families. I reserved a non-smoking room, but when I entered, it smelled strongly of cigarette smoke and other odors that made it unacceptable. The room did not appear to have been maintained as advertised. The common areas also felt uncomfortable. There were individuals loitering in the hallways and stairwells, and the hallways smelled heavily of cigarette smoke and marijuana. The overall environment did not feel clean or family-friendly. I...

"During US Open week, they charged us over $400 for a $105 room. Beds have thin blankets, one only. Shower barely worked. No maid service. It is a place to stay near the airport. The staff was very friendly."

"Property definitely shows its age and is in need of some updates. Morning breakfast area was understaffed. After the first night housekeeping didn’t replace any wash cloths, so had to hunt some down. Good location and price, we only slept there so the value was there… comfortable bed and decent enough room"

"Rooms seem newly renovated. Very clean and spacious, TV offers Netflix and such. Only downside is you only get 2 pillows which are so thin."

"Location was excellent. Bedding was clean and the bed was comfortable Parking was adequate Extremely minimal toiletries. Not good for some one traveling by plane Rug in lobby was raised up. Possible tripping hazard .Very old furniture in rooms Outdoor Pool area was only open from noon till 8 pm. Check in process was difficult for older adults Only one coffee cup in the room Air conditioning was hard to regulate for cooling"

"I'm like 👍 the room"

"Parking good Elevators horrible ( not working). Trash overflowing Needs updating"

"Fantastic staff..so friendly."

"No me gusto el servicio. El peor hotel q he visitado tanbien te cobran el parking por dia no me limpiaron la habitacion terible"

"Super friendly staff! Cozy B&B feel. Great location, walk to town or train station! LIRR and Pines super convenient. Amazing authentic chef made-to-order breakfast!! (And fresh artisanal continental breakfast included). Awesome and cozy speakeasy-style lounge, with special entertainment nights (check in advance). Perfect for short or longer stays. And great as a gateway to Fire Island Pines and Cherry Grove (5 mins to ferry! shuttle-style service avail). Huge clean room. Washer dryer....

"Very clean. Easy to get to. Listing as described. Bed and furniture are nice and comfy. Only thing I would add is a broom and dust pain and some Clorox wipes so guest can keep it neat. 5 stars! Very nice host. "

"We reserved a room with a Queen bed and a sofa bed. Sofa bed was not sturdy, my husband had to sleep on the sofa. The Queen bed was not a "Queen" but rather a double. I called the front desk and was told it was Expieda booked me in an Accessible room. Total BS! A Queen is a Queen no matter the type of room. Two very uncomfortable nights and $900 later, never will stay there again."

"Blanket had a brown stain on it and when we told the desk all they did was take off the blanket so we had to call for a replacement. The shower water was hot for about 5 seconds than ran cold."

"Staff was friendly and helpful a great place to stay. Great location not far from the main road and shopping areas."

"Place is a dump but clean. I paid a lot of money because everything else was booked. It is the kind of place you meet a lady of the night. Guys were dinking beer outside at 1AM There was a cop sitting in the parking lot at 7am. To get key had to go into a plexiglass room that says “ only one person allowed at at time for “privacy “” BUT the room was clean, looked clean and smelled clean. Literally every other hotel on Long Island was booked Don’t stay here unless you have to"

"Room was very clean"