"A mixed stay.
Hard to give this hotel 3/5, so I rounded up to 4/5.
The hotel itself, and surrounding grounds are immaculate.
You will be delighted from the minute you park up at their front door.
Check-in, central lobby, and ambience is all excellent. 5/5.
Our issues were entirely related to our room.
We were given a room on the top floor, and the room was very (very) warm.
The small bedroom window was wide-open when we went in, and the room didn't cool down.
So it was very difficult to get to sleep.
There is no Air-Con in the room (or the hotel).
We rang reception, and they said they'd look for a portable fan, which we then left on all night beside the open window. It didn't help much.
Next, the room said it had "blackout drapes / curtains."
For our room, that was simply not true.
Our room faced out onto the front of the property, and the rolling blind was simply too small for the window, and offset to the left.
As such, there was a large gap on the right and lots of light seepage all night, from the front courtyard white and blue flood lights.
We raised this with the staff on check-out, and hope they improve the room.
I hope this is fair and reasonable critique.
Again - the hotel itself, staff and service, all excellent."
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