6/10 - Được
Shital
30/07/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
I would give this a 3.5 overall rating.
Nice boutique type property with very friendly staff and good service. The room service is quick and nice. Menu is limited for dinner. The rooms are clean. AC worked which was nice.
Looking at other reviews I think people think "5 star luxury" at a hotel in Europe and expect it to be like the four seasons, which these properties are not.
Suggested areas of improvement:
- Hardly any amenities which goes with the minimalism/sustainable approach, but they should at least leave a list of items available upon request so people are at least aware of offerings. They had a steamer available which was great.
- Bed wasn't comfortable - two squeaky twin box springs with a mattress cover on top.
- The towels were clean but stink like vinegar which they likely use to clean them, but they need to make sure the smell comes out.
- Barely any TV channels to watch and no steaming ability.
- You have to tell them to change bedding. This is not something previously communicated. One day my room wasn't made up until after 430pm.
All that being said....I would consider staying here again. I do not think the price point matches the offering currently.
Shital
Lưu trú 5 đêm vào Tháng 7, 2025