4/10 - Kém
Julio
Đi cùng gia đình
03/09/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The hotel isn't bad, but for the prices they charge in Copenhagen, breakfast (almost $40 per person) is pathetic. It's the same every day. The breads are only made with whole wheat flour, the fruit is only pineapple, the coffee is terrible, and the juices are horrible. On top of that, the app they make you use for communication lists breakfast hours as Monday through Friday until 11 a.m., but in reality it ends at 10 a.m. (we missed it the first day). On the other hand, the mattress is terrible, with only one pillow and it's almost too small for a child. Finally, the parking only accepts cards with a PIN. We didn't have one, and the receptionist said she couldn't do anything for us (inexplicable; the parking lot has direct access to the hotel, but they ignore it, saying they can't help their guests). The hotel employee who's supposed to help guests was very rude and unempathetic.
Julio
Lưu trú 3 đêm vào Tháng 8, 2025
