Khách sạn Cortland West

"Staff was great the gentleman at the front desk went above and beyond!"

"The place is beautiful, very clean with good parking. But, the walls are pretty thin and the bed was VERY firm. We could hear the people talking in the next room, and they really weren't being loud or anything. "

"Staff was really friendly and the room was great!"

"DO NOT GO if you don't like bugs in your hotel room! So many bugs in my 2 day stay inside the hotel room. Beetles, stink bugs (which are quite large) and carpenter ants. I was absolutely disgusted. The lady who runs the place is very unprofessional regarding the condition of the room, claiming that a dirty room with bugs is to be expected in upstate, but I have travelled quite a lot upstate and this is the first such interaction to this extent. Had to call the maintenance guys 3 times to get rid...

"Excellent "

"My room was clean and smelled nice."

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"The property was clean and well-maintained. The staff was incredibly helpful and friendly. However, the breakfast was just okay. For $300 a night, I had higher expectations. It seems that this property is in high demand, which explains the high rates, but the services and amenities don’t match the price. The evening coffee was not fresh, and the cookies just ok and were store-bought. "

"Not a bad hotel I wish had breakfast included as there was barely any good or drink options. Unfortunelty others staying in the hotel ran theough the halls all night until 3am even after staff spoke to them. Did not get a good rest there. "

"Not enough food at breakfast"

"The bed covers are dirty.Staffs are nice."

"The AC/HEAT unit sounded like a jet engine. The room was hot when I arrived. The cove base was missing or coming off the wall in several places. The door hardware was very loose and I’m sure the room I was in could be broken into very easily. The tv didn’t work properly. The parking area was in dire need of repair. There was no included breakfast"

"Great place, friendly staff, but low attention to details: - rooms and coridors are smelling due to old carpets which acculate dirt. They better be removed - not possibe to enter the gym - card cannot be used and it requires a code which was not communicated at check in - great kitchen, but no tea bags - high room price, but no breakfast, even for additonal pay And, aquapark is paid separatelly - $33/person. The room price inclused a pool and a hot tub."

"Pas vue de spa"

"Staff are very friendly. Breakfast is good; really enjoy speaking with the breakfast staff. Nice property, my first choice when visiting Ithaca."

"Great hospitality"

"Friendly, professional staff. Room sparkling!"

"It was okay "

"Apparently we were assigned the handicapped access room (not requested) it was at the very end of a long hallway which is used by the staff as the laundry room (always full of carts of clean and dirty laundry, to the point it is difficult to walk; certainly would be inaccessible if you were in a wheel chair). Breakfast marginal, most foods are in wall mounted dispensers, no variety or change from day to day. Lots of parking though."