2/10 - Tồi
Richard
16/11/2025
Christmas satisfaction I was killed with kindness yet no last words were given on my behalf besides this.. I arrived late at night my microwave door was sealed shut and would not even turn on. e shower plumbing was atrociously loud and forgiving and on the front office they told me the owner does not like dogs I have my serious animal for my epilepsy. The night worker said this is the reason why they would not give me a new room after pleading with the night clerk and stating that there are three rooms open directing extra money it still cannot switch me rims for more comfortable accommodations... Then on top of that there is no temperature control to the room only a miserable fan that was loud as well..... Lastly it being a very cool night for me and my service animal who is my family he would not bring me a space heater after notifying the front desk as well about there being no heat in the room. My leg is in sore mission and it is a challenge to walk especially with luggage and they had no luggage carts. So with all being said I had done customer service and they would not refund me only offer me 15% off my future stay. This is appalling to myself and anybody else with medical conditions.
Richard
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