Search Hotels Near Crest Plaza, Kansas City

"Most hotels have weird smells this one didn’t. Most hotels don’t have a helpful or respectful concierge this one did! Most hotels have you worried that the bathroom will be dirty or the bedding will even have weird smells this one did not! This place was surprisingly clean no disrespect at all! I was widely impressed! The only really big huge disappointment was it has very limited parking. For such a nice place there isn’t very much parking at all. Other than that nice place!"

"Disappointed with our stay and won't be booking there in the future. The front desk staff were great, polite, and knowledgeable. That's about the only positive thing I can say. Upon entering our room the first thing we noticed was the bed dipping in the center. So we looked underneath and saw that both center supports of the frame were broken and another part of the frame was missing screws and was held together by duct tape. And it also looked like it had been quite a while since it had been vacuumed. Other things in the room were also lacking. The chair had a lot is snags and loose threads everywhere, there were smudges on surfaces to the point you could tell they hadn't been properly cleaned, the room also had a very stale smell. After these discoveries we took pictures and went back to the front desk to request another room, which they accommodated. The new room was somewhat of an improvement. The same lack of surface cleaning was evident. The ice bucket had sitting water on the tray beneath it. And the room fridge looked like it hasn't been cleaned in a very long time and smelled as well. Lastly, the breakfast was less than stellar. Watery scrambled eggs, tator tots, stale bread for toasting, overcooked rubbery sausage links, and dry muffins. Certainly not something to be proud of or boast about. "

"Drury is our 1st pick ! Great staff. Clean rooms. Fresh cotton bedlinen. And good breakfast and Happy Hour."

"Upscale property that exceeds expectations. "

"Great breakfast buffet."

"Basic hotel, nothing very notable about this location. "

"We love this particular location. The staff is friendly and helpful and the property and rooms are clean. We love the option to other dinner and/or sit at the bar for a drink. There were several very deep potholes on the property including one by the gate when you are leaving the parking lot. Those need attention immediately"

"Clean room and excellent staff. Quiet and nice cool rooms and comfortable. "

"So so nice. Clean, updated. Linens were fresh and soft. Breakfast was wonderful. "