Khách sạn gần Bệnh viện Crouse tại Syracuse

"Easy parking. Walk to SU. Nicely renovated. Staff were super helpful and accommodating. After I checked-in at night, I asked the staff at the bar if I can put my mini ice pack in the freezer. She was very helpful and went extra miles to take my mini ice pack to the basement fridge. BTW. They have mini fridge in the room. In the morning, another lady at the front desk gladly and swiftly retrieved my mini freezer pack from downstairs upon my check-out. Had a nice night sleep after a hot shower."

"Our stay at the hotel was disappointing due to several service and operational issues. We had reserved two rooms and specifically requested that they be located next to each other. However, upon arrival, we were informed that the room assignments had been mixed up and that no adjacent rooms were available. This was inconvenient, especially since the request had been made in advance. Another significant issue was that our room key cards frequently failed to work. Nearly every time we returned...

"Beautiful historical hotel. Front desk was pleasant. We only were stopping on our way to Canada."

"Loved the location, plenty of dining opportunities."

"Ty was simply amazing! The hotel was fantastic. Beds super comfortable."

"Staff was nice. Convenient location"

"The hotel is clean"

"Old building. Broken air conditioning but they gave us a fan. Probably great in winter."

"Toilet seat broken. Tv and WiFi not working even after resetting multiple times. Stains and holes in duvet. Curtains broken- didn't close all the way. Had to use hair clips to keep them closed so people didn't see us undress and maintain privacy. Walls peeling and like dripping. Light in ceiling doesn't work. Although it looks like they tried to upgrade, there are small details they miss. Staff was nice but next time the cleaners/ maintenance people need to fix things."

"Nice shuttle to the airport. Saved an Uber charge at 3am!!! Great breakfast spread."

"Very nice room, clean, large, and great staff."

"The staff was great and the pancake machine was very entertaining!!"

"Overall nice property"

"Everything was amazing, only issue we had was the spotlight a foot away from the window shining in, made it seem like daylight outside even with both blinds closed. Other than that, staff was very friendly, breakfast was good. Would stay again"

"Everything is exactly what the website says"

"Staff was friendly, helpful & accommodating!"

"The location, the decor and furnishings, especially the layout of the suite were all good. However, there are several shortcomings that hugely let down the profile of the property (e.g.,upscale restaurant onsite) and hence the guest experience: 1) Housekeeping - it was not spelled out clearly during check in that it was by request only, but mentioned in fine print on the jacket for the access keys, which is easy to miss. There was no literature related to the property in the room (nor was a...

"We had a late check-in, so that may have caused her to neglect to tell us that the rooms were not cleaned unless requested. On the 3rd day, I stopped by the desk and was told that we had to request cleaning. I asked to be put on the scheule for every other day. In the 10-day"

"nice bed"

"Nice place for the money in the area. Having a kitchen and table go a long ways for someone spending lots of time in a hotel. Was in a bit secluded area, which has its benefits. But not really walking many places."