Cảm ơn quý khách rất nhiều vì đánh giá rất cao của quý khách. Chúng tôi rất vui mừng khi biết rằng bạn rất thích kỳ nghỉ của mình tại Hội An Beach Resort. Hy vọng được chào đón quý khách những lần tiếp theo.

Dear Mikal, Thank you for choosing Hoi An Beach Resort for your stay and we are so sorry to know that you are not sastisfied with our services. We are back for nearly half year to welcome guest after covid and we do apologize for that our maning is still limitted and Spa was not open yet. We will take care our services better and thank you for your review to improve our services. Thank you very much Hoi An Beach Resort Team

Dear valued guest, Greeting from Hoi An Beach Resort! Many thanks for giving us feedback. We are so happy to hear that you had a good time at our resort. But, we are so sorry to hear that it seems to be not smooth at the end of your trip. As you know that, Because the spreading of virus Corona is complex, from 16th Mar 2020 the people's Committee of Quang Nam Province decided to take our Hoi An Beach to become the isolation center for foreigners- who are travelling in Hoi An and had relevant with the person test positive for corona virus (COVID-19) to prevent the spread of the disease (if any). Therefore, we already sent a letter to inform to inhouse guests that all guests who were staying at our resort had to move to other hotel. We hope you can understand that it is unavoidable situation. And we had just got announcement regarding isolation area recently and we had to solve in short time. As regarding for refunding last night for you, we agreed with you to refund the last night to you. We already informed to Expedia regarding for refunding. However, Expedia is very busy at the moment because they have to solve a huge of request refund. Therefore, please keep waiting to get refund from Expedia. Thank you once again for your stay and your feedback and look forward to welcoming back to Hoi An Beach Resort. Best regards, Ha Ms

Dear our beloved guest, Many thanks for choosing our hotel for your recently trip. We greatly appreciate the time you have taken to share your experience about Hoi An Beach Resort. . What a pleasure to hear you have been satisfied with quite space, useful service. Your kind comments and wonderful review about recent stay will be an inspiration to our team. Thank you once again for your stay and your feedback and look forward to welcoming back to Hoi An Beach Resort. Regards, Ha Ms

Dear Niklas, Greeting from Hoi An Beach Resort! Thanks for taking time to give us feedback. We are so surprised to receive a fantastic review from you kindly to our Resort. We are proud when we had given you a great memory and met your expectations in Hoi An. It is also a source of motivation for us to always try to give excellent service to our customers at the Resort. Regarding for the beach, the beach is influenced by the bad weather. Therefore, many sand bags were put surrounding to avoid erosion. However, we still set up beach chair, composite bridge for guests to access the beach when the weather becomes better. Hope we can welcome you back for your next trip to Hoi An. With thanks and regards, Ha Ms